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PreA1_Unit 5

Total questions: 90

Worksheet time: 1hrs 12mins

Name
Class
Date
1.

She ___ meetings.

a)

have

b)

has

2.

I ___ phone calls.

a)

answer

b)

answers

3.

He's a barista. He ___ coffee.

a)

make

b)

makes

4.

We ___ emails.

a)

write

b)

writes

5.

She ___ a big department.

a)

manages

b)

manage

6.

Maria ___ IT problems.

a)

solve

b)

solves

7.

You ___ chemical products.

a)

sell

b)

sells

8.

They ___ in the finance department.

a)

work

b)

works

9.

I work ___ a telecommunications company.

a)

as

b)

for

c)

on

10.

I have meetings ___ clients.

a)

in

b)

on

c)

with

11.

I work ___ the Tokyo office.

a)

as

b)

in

c)

on

12.

I work ___ projects for other departments.

a)

as

b)

for

c)

on

13.

I make designs ___ the website.

a)

for

b)

in

c)

with

14.

I'm ___ Hamburg, in Germany.

a)

for

b)

from

c)

with

15.

I work ___ the marketing department.

a)

as

b)

in

c)

on

16.

I work ___ an IT specialist.

a)

as

b)

in

c)

on

17.

Responsible for taking care of customer needs.

a)

Customer service

b)

I.T.

c)

Maintenance

d)

Finance

18.

Responsible for selling the product/service.

a)

Production Department

b)

Dispatch department

c)

Sales Department

d)

Human Resources

19.

Responsible for making the product.

a)

Finance Department

b)

Production Department

c)

Customer Service

d)

Marketing

20.

Responsible for advertising the product.

a)

Production Department

b)

Human Resources

c)

Marketing Department

d)

Research and Development

21.

Responsible for hiring new staff .

a)

Human Resources

b)

Finance Department

c)

Research and Development

d)

Sales

22.

Responsible for fixing the computers in a company.

a)

IT

b)

Sales Department

c)

Customer Service

d)

Dispatch Department

23.

Responsible for finding new knowledge about the products and creating new ones.

a)

Dispatch Departmen

b)

Maintenance

c)

Production Department

d)

Research and Development

24.

Responsible for managing the money of the company.

a)

Human Resources

b)

Maintenance Department

c)

Finance Department

d)

Production Department

25.

Responsible for delivering orders.

a)

Dispatch Department

b)

Sales Department

c)

Marketing Department

d)

Finance Department

26.

coworker = (a)  

27.

Who are they?

(a)  

28.

The customer is talking to the ........... ............

(a)  

29.

The .......... ............ is checking the parking lot.

(a)  

30.

James is giving his presentation to his (a)  

31.

salesperson = store (a)  

32.

For technical support, you should contact the junior (a)  

33.

To repair your car, you should take it to the .............. ...............

(a)  

34.

For making an appointment, you should notify the (a)   Department.

35.

We are considering the labor (a)   in Sales-Marketing Department

36.

The...........is fixing the pipes.

a)

plumber

b)

climber

c)

plummer

37.

Reorder the following

a)

FIRST

b)

SECOND

c)

THIRD

d)

FOURTH

e)

FIFTH

1)
2)
3)
4)
5)
38.

Reorder the following

a)

FOURTH

b)

FIFTH

c)

SIXTH

d)

SEVENTH

e)

EIGHTH

1)
2)
3)
4)
5)
39.

Reorder the following

a)

FIFTH

b)

SIXTH

c)

SEVENTH

d)

EIGHTH

e)

NINTH

1)
2)
3)
4)
5)
40.

Match the following

a)
1.

FOURTH

b)
2.

TENTH

c)
3.

EIGHTH

d)
4.

SECOND

e)
5.

NINTH

41.

Listen and choose the correct ordinal number.

a)
b)
c)
d)
42.

Listen and choose the correct ordinal number.

a)
b)
c)
d)
43.

Listen and choose the correct ordinal number.

a)
b)
c)
d)
44.

Listen and choose the correct ordinal number.

a)
b)
c)
d)
45.

Listen and choose the correct ordinal number.

a)
b)
c)
d)
46.

Listen and choose the correct ordinal number.

a)
b)
c)
d)
47.

Listen and choose the correct ordinal number.

a)
b)
c)
d)
48.

Listen and choose the correct ordinal number.

a)
b)
c)
d)
49.

Wednesday is the ............ day of the week.

a)

first

b)

second

c)

third

d)

fifth

50.

Monday is the (a)   day of the week.

51.

September is the ....................... month of the year.

a)

ninth

b)

tenth

c)

eleventh

d)

twelfth

52.

Friday is the (a)   day of the week.

53.

November is the (a)   month of the year.

54.

August is the ....................... month of the year.

a)

seventh

b)

eighth

c)

ninth

d)

tenth

55.

May is the ....................... month of the year.

a)

first

b)

third

c)

fifth

d)

seventh

56.

Tuesday is the (a)   day of the week.

57.

October is the ....................... month of the year.

a)

eighth

b)

ninth

c)

tenth

d)

eleventh

58.

Sunday is the (a)   day of the week.

59.

a)

a. ... Don speaking.

b)

b. ... Jane speaking.

c)

c.. ... John speaking.

60.

a)

a.) … the restaurant.

b)

b.) … the reception.

c)

c.) … IT.

61.

a)

a.) … it’s ringing for you now.

b)

b.) … someone will answer in a minute.

c)

c.) … IT will answer you soon.

62.

a)

a.) … from Housekeeping

b)

b.) … the restaurant.

c)

c.) … from Maintenance.

d)

d.) … from IT.

63.

a)

a.) … telephone numbers.

b)

b.) … room numbers.

c)

c.) … personal information.

64.

a)

a.) … your telephone number

b)

b.) … a message.

c)

c.) … your name or a message.

d)

d.) … your name and telephone number.

65.

a)

a.) … Don speaking.

b)

b.) … Jane speaking.

c)

c.) … John speaking.

66.

a)

a.) the restaurant.

b)

b.) Reception

c)

c.) IT

67.

a)

a.) … it’s ringing for you now.

b)

b.) … someone will answer in a minute.

c)

c.) … IT will answer you soon.

68.

a)

a.) … Housekeeping.

b)

b.) … the restaurant.

c)

c.) … Maintenance.

d)

d.) … IT.

69.

a)

a.) … telephone numbers.

b)

b.) … room numbers.

c)

c.) … personal information.

70.

a)

a.) … your phone number.

b)

b.) … a message.

c)

c.) … your name or a message.

d)

d.) … your name and phone number.

71.
a)

0830 941557

b)

01 308 3378

c)

0274 38826

d)

051 43 378

72.
a)

0830 941557

b)

01 308 3378

c)

0274 38826

d)

051 43 378

73.
a)

0830 941557

b)

01 308 3378

c)

0274 38826

d)

051 43 378

74.
a)

0830 941557

b)

01 308 3378

c)

0274 38826

d)

051 43 378

75.
a)

061 352 2899

b)

86 451 283

c)

021 616 7425

d)

0462 623728

76.
a)

061 352 2899

b)

86 451 283

c)

021 616 7425

d)

0462 623728

77.
a)

061 352 2899

b)

86 451 283

c)

021 616 7425

d)

0462 623728

78.
a)

061 352 2899

b)

86 451 283

c)

021 616 7425

d)

0462 623728

79.

"Greentree Financial Services. How may I ______ your call?

a)

connect

b)

direct

c)

hold

80.

"I'm calling ___ a problem with a product I bought yesterday."

a)

about

b)

to

c)

with

81.

"I'm sorry, John's not in his office right now. Would you like to _____ a message?"

a)

give

b)

have

c)

leave

82.

"May I speak with Mrs. Black?" Yes, of course. Please ___."

a)

hang

b)

hold

c)

pause

83.

"I'm sorry, the director has _____ for the day. You can call back in the morning."

a)

left

b)

out

c)

went

84.

"How's it going?"

a)

Great

b)

Nothing much

c)

Take care!

85.

"Hey Bob, is Karen ________?"

a)

here

b)

present

c)

there

86.

"Actually, she's still at _________. You can call her at the office."

a)

job

b)

occupation

c)

work

87.

"We have a bad connection. You're ___________ up."

a)

breaking

b)

catching

c)

speaking

88.

"Could you speak a little _________?"

a)

louder

b)

noisier

c)

stronger

89.

"Can I talk to Henry?" "Sure - just a ____."

a)

bit

b)

min

c)

sec

90.

Leave a message to your colleague saying that you need the information for a new project. Ask him/het to call you back as soon as possible.

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