WorksheetsHDFC LIFE 1
Total questions: 48
Worksheet time: 24mins
What is an insurance policy?
An insurance policy is a contract between an individual and an insurance company where the individual pays a premium in exchange for financial protection or reimbursement against losses or damages specified in the policy.
An insurance policy is a type of car
An insurance policy is a type of fruit
An insurance policy is a type of computer
Explain the claim settlement process in HDFC LIFE.
Verification -> Submit documents -> Receive claim amount -> Notify HDFC LIFE
Notify HDFC LIFE -> Submit documents -> Verification -> Receive claim amount
Notify HDFC LIFE -> Receive claim amount -> Verification -> Submit documents
Submit documents -> Verification -> Notify HDFC LIFE -> Receive claim amount
Why is customer service experience important in the insurance industry?
Customers prefer self-service options over customer service
Insurance companies do not interact with customers
Customer service experience is irrelevant in the insurance industry
Customer service experience is crucial for building trust, handling claims, and providing personalized assistance.
Name one type of insurance policy offered by HDFC LIFE.
Health Insurance
Term Insurance
Car Insurance
Whole Life Insurance
How can a customer file a claim with HDFC LIFE?
Send a text message to HDFC LIFE customer service
Visit HDFC LIFE website, download claim form, fill out form, gather required documents, submit to nearest branch office or send via courier.
Contact the local police station
Visit the nearest HDFC BANK branch
What are the key factors to consider when choosing an insurance policy?
Number of pets owned by the insurance company's CEO
Color of the insurance agent's car
Coverage options, premium costs, deductible amounts, policy limits, customer reviews, and the financial stability of the insurance company.
The insurance policy's font size
Describe a positive customer service experience you have had with HDFC LIFE.
I had a positive customer service experience with HDFC LIFE when the representative assisted me with a policy query effectively.
The customer service at HDFC LIFE was unsatisfactory and did not address my concerns effectively.
My customer service experience with HDFC LIFE was average and did not meet my expectations.
I had a negative customer service experience with HDFC LIFE due to unresponsive representatives.
What is the role of an insurance agent in selling insurance policies?
Insurance agents are responsible for setting insurance rates
Insurance agents act as intermediaries between insurance companies and customers, helping customers choose the right coverage and facilitating the purchase process.
Insurance agents handle claims processing for insurance companies
Insurance agents provide legal advice to insurance customers
How does HDFC LIFE ensure quick and efficient claim settlements?
HDFC LIFE ensures quick and efficient claim settlements by delaying the process intentionally.
HDFC LIFE ensures quick and efficient claim settlements by leveraging technology, having a dedicated team, providing clear guidelines, and continuous process improvement.
HDFC LIFE ensures quick and efficient claim settlements by outsourcing the claim settlement process to inexperienced individuals.
HDFC LIFE ensures quick and efficient claim settlements by randomly selecting claims to settle.
What are the benefits of having a good insurance policy?
Financial protection against unexpected events
Free money for no reason
Limited access to healthcare
Increased risk of accidents
Share a personal experience where insurance helped in a time of need.
Having comprehensive car insurance covered the repair costs after a car accident.
My insurance company went bankrupt and I lost all coverage
I had to pay out of pocket for medical expenses because my insurance didn't cover it
My insurance denied coverage when my house flooded
How can customers provide feedback on their experience with HDFC LIFE?
Customers can give feedback by sending an email to a random address
Customers can provide feedback on their experience with HDFC LIFE by visiting the official website and filling out the feedback form or by contacting customer service directly.
Customers can provide feedback by posting on social media
Customers can send a letter to the CEO of HDFC LIFE
Under Life option How many variants are there ?
1
2
3
4
What is life time discounts over male lives for all female lives ?
12 %
5 %
15%
10 %
How many option C2P Super has ?
4
6
5
3
Smart Exit option can be exercised after how many years ? And can not be exercised in last how many years ?
1) 25
2)5
1) 30
2) 5
1) 30
2)10
1)25
2)10
In spouse cover option how much % is maximum SA for spouse of primary LA ? What is maximum limit ? What can be maximum age difference ?
1) 50 %
2) 1 Cr
3) 10 Yrs
1) 50 %
2) 50 L
3) 10 Yrs
1) 100 %
2) 1Cr
3) 10 Yrs
1) 50 %
2) 1 Cr
3) 5 Yrs
How much sum assured will increase on birth of 3rd child under life stage option
50 %
25 %
75 %
No Increase
Life plus option have 2 inbuilt benefits - ADB and Accelerated Terminal Illness benefit - True or False?
True
False
Which benefit is inbuilt in all the options of click 2 protect super plan
Accidental death benefit
Accelerated Terminal Illness
Critical Illness
Accidental total permanent disability
Click 2 Protect Super - How many options available in this plan?
3
5
6
4
Click 2 Protect 3D Plus is a ___________________?
Traditional, Non Participating, Endowment Plan
Traditional, Non Participating, Term Plan
Traditional, Participating, Term Plan
ULIP, Term Plan
Ms. Maheshwari age 39, wants to purchase a Click 2 Protect Life plan with the Life Protect option, to provide financial security to her parents who live with her. She asks if she can get life cover for the whole of her natural life. Is this coverage available under the chosen option?
Identify the correct answer from the list below
Yes, she can choose Whole Life coverage under the Life Protect Option
No, she cannot choose Whole Life coverage under the Life Protect Option
Mr. Ahuja will be retiring from his employment with
a public sector company in ten year's time. He lives
with his wife and has no children.
Along withproviding for the financial security of his
wife, he would also like to supplement his pension
post retirement.Which option of Click 2 Protect Life will you pitch to him?
Identify the correct answer from the list below
Extra Life Option
Life Protection
Life and Critical illness Rebalance option
Income Plus
What are the premium paying term available in HDFC Life Sanchay plus?
5,7,10.
5,10,12.
7,10,15.
5,10,15
ROP benefits are available in which option below?
Guaranteed income
Long Term income
Both
None of these
Options available in sanchay Plus
2
3
4
Mr. Gabbar Singh is a risk averse client and he wants a savings plan for himself and his wife. His age is 50 years. He wants his payouts to start from 60. He also wants to leave something for his son.
Kindly suggest which option of Sanchay plus will be best for him?
What is the entry age in HDFCLIFE Sanchay Plus Plan?
0-60 Years
5-65 Years
5-60 Years
0-65 Years
Mr. Mogambo is 62 years old and is interested in buying HDFCLIFE Sanchay Plus. Can he buy that plan on his name?
Yes
No
Which of the below mentioned options provide lumpsum amount at the end of the term?
Guaranteed Maturity
Guaranteed Income
Long Term Income
Life Long Income
What are the four options in HDFCLIFE Sanchay Plus?
What does non-Par plan mean to you?
Plan that do not participate in the surplus of the company.
Plan that participates in the surplus of the company.
Plan that is not linked to the market.
Plan that is linked to the market.
In long term income option combination of opt 5 and payout 30 years is available plus return of all premium along with last payout .
True
False
Long term income option 129 % of premium for 25 years and return of all premium at the end of term in a 12 year PPT ?
True
False
What % if premium us returned after maturity In guarenteed income plan in 12 year PPT option for age bracket 5-50 years ?
210 %
209%
188%
190%
Mr.Gurinder is looking for single payment option of sanchay Plan .Can you help him in choosing the policy Term ?
5 to 20 Years
3 to 5 Years
10 to 15 Years
5 to 40 Years
Mr.Satish want to know the GA as percentage of sum assured offered in Sanchay plan ?
8 %. For policy Term less than 19 Years ,9% For policy Term Greater or Equal to 20 Years
9% For policy Term less than 19 years
7% GA Irrespective of policy Term
8% Irrespective of the policy Term
5. Mr. Zeeshan, 40, has chosen for the single premium payment option of HDFC Life Systematic Pension Plan. He pays a single premium of ₹ 10 Lakhs and remains invested in his policy for the next 25 years. At 65, the age of vesting: a) He will receive a maximum of 60% of the corpus as commuted amounts completely tax-free b) He will have to invest at least 40% of the remaining corpus in annuity; he will then receive annuity for life as per the desired frequency Identify if the above statement is true or false.
TRUE
FALSE
2. In HDFC Systematic Pension Plan, ____________ gets added to your pension corpus due to participation in the profits of the insurer. Select the correct answer from the list below.
simple bonus
terminal bonus
compound bonus
3. A customer participates in the profits of the participating fund of the company through HDFC Life Systematic Pension Plan. What does he or she get in return? Select the correct answer from the list below.
Regular income
Bonuses declared by the company
Exceptionally high pension
1. Vesting benefit on surviving the policy term in HDFC Life Systematic Pension Plan will be the higher of: Select the correct answer from the list below.
Sum Assured on Vesting + Accrued Reversionary Bonus + Interim/Terminal Bonus, if declared
Assured Benefit on vesting which is equal to the total premiums paid accumulated at 4% per annum compound
Higher of the first or the second options above
None of these
HDFC Life Systematic Retirement Plan allows a prospect to start small and save consistently for retirement.
Identify whether the above statement is true or false.
True
False
