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WorksheetsIT Security ICDL
Total questions: 50
Worksheet time: 50mins
You use anti-virus software which has worked fine for a long time. One day a new virus infects the computer. Which one of the following is most likely the reason?
The software has been uninstalled
The software's automatic update function has failed
The operating system has not started the software correctly
The network firewall has become incompatible with the software
Which one of the following is typical of computer viruses?
They can only harm if wireless network access is used
They can spread to other computers via the monitor cable
They can be removed by a simple replace command
They can hide in what appears to be a normal file
Which one of the following is most likely the work of a hacker?
A computer user replaces a broken mouse with a new one
A member of a web forum is banned because of bad language
A web site is infecting visitors computers with malicious software
An online store is selling used computers for a very low price
Which one of the following is reduced the most by using anti-virus and anti-spyware software?
The risk of lowering the computer screen resolution
The risk of using poorly functioning web browser
The risk of the operating system being uninstalled
The risk of malicious programs entering the computer
What message content would most likely indicate that it is a hoax?
False Alarm - telling you to delete a file
Confirmation of an online purchase
A password reset you requested
A marketing email from your favorite website
Which one of the following is the best way to avoid receiving lots of unsolicited messages?
Use encryption for all outgoing email
Use wireless network access secured with password
Use a firewall with very strict security settings
Use anti-spam software that is regularly updated
Which one of the following is the most correct description of a hacker?
A person who accesses computers without permission
A person who sells used computers via internet
A person who works with computer support via the phone
A person who repairs computers as a second job
Which one of the following is a typical way for a malicious program to enter a computer?
The user updates the computer's operating system
The user creates a new file
The user starts the web browser and connects to the internet
The user opens a file that comes in an email
Which of the following is most likely used to spread hoaxes?
Email Message
Instruction Booklet
The Daily Mail
A computer magazine
Which one of the following increases the risk of receiving spam on the computer?
Having a website which attracts many visitors
Having an email address that is displayed on a website
Having a very high network bandwidth
Having a large hard disk storage capacity
You receive an e-mail from an unknown sender which tells you to run a file that is attached to the message. Which one of the following is the best course of action from a security perspective?
Send the message back to the sender
Ask the sender if the file has been scanned for virus
Disconnect from the network before clicking on the file
Delete the email including the file
Which one of the following helps to protect the computer against the risk of infiltration?
A power supply
A firewall
A motherboard
A network card
Which one of the following is the best reason why most computer users want to avoid spam?
Because it reduces the capacity of the processor
Because it uninstalls programs on the computer
Because it fills the inbox with unwanted messages
Because it frequently breaks the internet connection
Which one of the following is the best description of how to avoid identity theft?
. Choose a PIN number that does not start with zero or is in sequence
Hide logon details, such as user name and password, well
Learn about the different ways personal information can be stolen
Encrypt email messages and included documents
What should be protected with a PIN number in order to avoid unauthorised access to information?
Mobile Phone
Public Toilet
Bank Statement
USB Stick
Which one of the following would be the most secure way to handle a pin number or password?
Memorise them as quickly as possible
Save them in an encrypted file
Write them in an private notebook
Share them with friends or colleagues
A salesperson is waiting to meet a customer in the client company's reception area. He opens his notebook to prepare a presentation. After a while, he goes outside to put more money in the parking meter, leaving his notebook open. Which mistake did he make?
He decreased his productivity by not realising his contact would be late
He should have told the receptionist he would be back
He did not phone the customer to ask when he would arrive
He left his computer unattended, risking unauthorised access to data
What is important in order to avoid inappropriate disclosure of information?
Learn about the organisation's policies about sensitive information.
Knowing where the nearest toilet is.
Not setting a password
Leave your computer unlocked.
What can be at risk from unauthorised computer access?
Personal financial data
Your Golf Clubs
Polar Bears
Your Fitness.
What is described below?
To request confidential information over the Internet under false pretences in order to fraudulently obtain personal sensitive information.
A phishing attempt
A trojan horse attack
A spyware attack
A spamming attempt
Which one of the following is the most secure password policy?
Passwords should comprise only letters
Passwords should comprise only numbers
Passwords should never be revealed to others
Passwords should be shared among co-workers
A user logs on to a computer at work. Which one of the following affects the user's access to information the most?
The salary
The profession
The user name
The password
Which one of the following is the best recommendation for how often a password or PIN number should be changed?
The change interval should depend on which type of hard disks that are used
The change interval should depend on the number of users in the system
The change interval should depend on the number of digits or characters in the PIN or password
The change interval should depend on how important the protected information is
Which one of the following is the best reason why a computer user should NOT breach confidentiality of information?
Extensive file sharing of sensitive information can affect networks negatively
Confidential information should only be disclosed when there is a strong business case
There are both legal and moral reasons why confidentiality should be respected
Handling confidential information incorrectly often decreases productivity
Which one of the following is a typical disadvantage of networks that do not require a logon password?
Unauthorised users can easily access information
Low bandwidth is experienced by many users
The number of connected computers is limited to 5
It is not possible to download large files
Which of the following is typical of a public network?
They are open to all Internet users.
They run on a non-profit basis.
They cannot be connected wirelessly.
They are totally secure networks.
What is important to prevent the risk of unauthorised access to a network?
Send an email to yourself.
Check the BBC Website regularly.
The firewall settings should be set to a secure level.
Employ a guard for your PC.
From a security perspective, what data should be sent across an unsecured network?
Truncated data
Encrypted data
Compressed data
Meta data
Which one of the following is the most serious security risk when creating a new online community user?
Not changing the default layout settings
Not changing the default user icon
Not changing the default colour scheme
Not changing the default password
What is very vulnerable to loss and theft?
Monitor cable
A large server
USB cable
Laptop computer
Which one of the following is most likely an example of Bluetooth connectivity?
A digital image is being transferred wirelessly to a mobile phone
A phone call is being received by a mobile phone
A text message is being sent from one mobile phone to another
A software update is being downloaded from the internet to a mobile phone
Which one of the following is most likely the consequence if the Bluetooth settings on your mobile phone are wrongly set?
The address book will not be able to access
The risk of unauthorised access will increase
The PIN number will be changed
The cost for phone calls will be higher
What can contain confidential information?
Removable hard disk
Monitor cable
A mouse.
A Printer
Which one of the following is typical of wireless networks?
Connecting to the internet wirelessly is always free
Only a couple of internet service providers support wireless connectivity
Very few users are able to connect to a wireless network at any given time
Wireless networks are accessible to other users unless secured
Which one of the following is the best reason why portable and removable devices should be stored safely and securely?
They are very delicate and can break easily
They can contain valuable and confidential data
They can be affected by strong magnetic fields
They are so small that they otherwise will be lost
In which one of the following departments can IT security guidelines for an organisation usually be found?
Marketing
Research and Development
Information Technology
Customer Services
You are about to update software on your work computer but do not know if it is allowed. Which one of the following is the best way to ensure that the update is OK?
Check that the update complies with the IT security guidelines before starting
Make sure that the update works fine by updating your private computer first
Search online forums to see if someone has negative comments about the update
Unless the anti-virus program alerts the update should not cause any problems
Which one of the following departments should you most likely contact to know about the privacy policy within an organisation?
The Production department
The IT Department
The Logistics department
The Finance department
One day a number of employees in a large company notice that they can access places on the company network that they previously had no access to. Which one of the following is the best way to handle possible IT security threats like this?
Report it to the network hardware supplier
Report it to the IT security staff
Report it to the nearest supervisor
Report it to the Chief Executive Officer
You notice that confidential documents can often be found in the waste paper bin by the office printer but are unsure of what to do with them. Which one of the following is the best way to handle this situation?
No big problem, just make sure the documents are not visible
Ask the cleaning staff to empty the bin more often
Contact the person responsible for information security issues
Shred all thrown confidential documents whenever you come across them
Many organisations have a privacy policy that regulates how personal information that is collected via a Web site is handled. Which of the following is an example of what a privacy policy regulates?
Which programming language the Web site is written in
How often a user should log on each day.
The actions that are taken to safeguard the personal information
Which programming language the Web site is written in
What is a basic IT security check that can be carried out by an ordinary user?
Remove the hard drive from the base unit at night.
Check that your computer is locked when you leave it unattended.
Check your workstation health and safety
Re-install Windows software
In which of the following situations is it most likely that a file could become damaged and data lost?
A document is being saved when the power goes off.
A video is being watched when the monitor stops working.
A program is being installed when the keyboard malfunctions.
A USB drive is plugged in to back up a file.
What storage media is recommended to use to back up personal data?
Back ups are not required.
Printing out the data.
External hard disk.
A very very small USB drive.
What is a possible cause of data corruption?
Downloading an Operating System update.
Malicious software.
Poor hygiene.
Not cleaning the keyboard.
Which of the following is the most appropriate storage media for personal financial information?
1 only
Hard disk
USB stick
Which one of the following is most likely the most common computer user mistake?
Uninstalling the operating system
Overheating the processor
Deleting an important file
Disconnecting the keyboard
Even if a computer requires a password to log on, it is possible to further increase the security. Which one of the following will best prevent data theft besides a logon password?
Lock the computer with a security cable
Disable wireless network connectivity
Unplug the power cord when not using the computer
Remove the network card
Which one of the following is the best environment to store software in?
It should be shockproof, warm and dry and have no strong magnetic fields close by
It should be fireproof, cool and moist and surrounded by a strong magnetic field
It should be fire and shockproof, cool, dry and have no strong magnetic fields close by
It should be fire and shock proof, cool, dry and surrounded by a strong magnetic field
Which one of the following is the best reason why an off-site location should be chosen for backup storage?
Off-site storage saves money since it is the less expensive backup method
Productivity is not affected since everything is handled by third parties
Since it is difficult to retrieve off-site data, security awareness becomes increased
It provides the best protection against theft, fire and other threats
