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MA Cert Front Office

Total questions: 28

Worksheet time: 16mins

Name
Class
Date
1.
Medical reception, patient navigator/advocate, medical business practices are considered what type of skill?
a)
general
b)
administrative
c)
clinical
2.

When should a Notice of Privacy Practice be giving to patients

a)

each visit

b)

annually

c)

when a change has occurred

3.

________ is the patient's right to determine when, how much and under which circumstances they wish to disclose their medical information

a)

Authorization

b)

Ownership

c)

Privacy

4.

Public Health department does not need patient permission to access medical information regarding infectious diseases.

a)

True

b)

False

5.

HIPAA stands for

a)

Health Insurance of Privacy Accountability Act

b)

Health Insurance Patient Account Act

c)

Health Insurance Portability and Accountability Act

6.

Covered Entities are

a)

anyone with access to patient information for medical purposes

b)

those who can access all medical records at anytime

c)

organizations such as healthcare providers, health plans, and health care clearinghouses who are subject to HIPAA Privacy Rule

7.

Compliance is

a)

working to obtain 100% accurate records for the office

b)

Process of meeting regulations, recommendations, and expectations of federal and state agencies that pay for health care services and regulate the industry

c)

keeping up with office policies and procedures to the best of your abilities

8.

Which of the following is within the medical assistant's scope of practice?

a)

Prescribing over-the-counter medication

b)

Performing a physical assessment

c)

Obtaining patient history (hx)

d)

Recommending a diagnosis

9.

The CMA Certification/Recertification Exam is divided into what three content areas?

a)

General, administrative, and clinical

b)

Legal, ethical, and clinical

c)

Basic, advanced, and professional

d)

Laboratory, administrative, clinical

10.

HIPAA applies to

a)

All health information

b)

Protected medical data only

c)

Written information only

d)

Verbal and electronic information only

11.

The statute of limitation indicates:

a)

The privacy rights of a minor receiving care.

b)

The risks that are presented to a patient before treatment.

c)

The time span during which a patient can file a suit against a caregiver.

d)

The right of a physician to have another physician care for his patients while he is not available

12.

Which branch of law covers injuries suffered because of another person's wrongdoings resulting from breach of legal duty?

a)

Common Law

b)

Administrative Law

c)

Private Law

d)

Tort Law

13.

Information documented on the medical record should be:

a)

Subjective

b)

Objective

c)

Based on the EKG Technician's opinion

d)

Arbitrary

14.

Putting yourself in another person's shoes is:

a)

Sympathy

b)

Apathy

c)

Empathy

d)

None of the above

15.

What is a referral?

a)

A request for a transfer of patient records from a previous practice

b)

An agreement between physicians to cover on-call emergencies

c)

An authorization for a patient to leave a practice permanently

d)

An authorization for a patient to receive specialized services from another practice

16.
Medical reception, patient navigator/advocate, medical business practices are considered what type of skill?
a)
general
b)
administrative
c)
clinical
17.

Where is the diagnosis entered under the SOAP format?

a)

S

b)

O

c)

A

d)

P

18.

If a physician places a patient on high blood pressure medication after a routine physical, where would it be recorded using the SOAP format?

a)

S

b)

O

c)

A

d)

P

19.

When are patients scheduled in wave booking?

a)

Every 20 minutes

b)

At the same time each hour

c)

Only in the morning

d)

Intermittently throughout the day

20.

 

What is an explanation of benefits (EOB)?

a)

Explains what services Medicare will not cover

b)

A document that identifies what was paid, reduced, or denied

c)

The amount the patient pays after each visit

d)

The percentage of the premium that the patient must cover

21.

Dr. Velasquez has been delayed at the hospital for another hour. How should the assistant respond?

a)

Hope the physician will arrive shortly

b)

Call the hospital to complain

c)

Notify all scheduled patients and give them the option to reschedule

d)

Make excuses for the physician's delay

e)

Tell only the patients in the office of the physician's delay

22.

What are walk-ins?

a)

Patients who want to see the physician without an appointment

b)

Anyone who walks through the front door in the medical office

c)

Patients who have scheduled appointments with the physician

23.

What is the purpose of the Release of Information form?

a)

To list the people with whom the patient's health information can be shared.

b)

To notify the patient of the facility's privacy policy.

c)

To obtain consent for treatment from the patient.

d)

To collect demographic information about the patient.

24.

The majority medical assistants work in which type of environment?

a)

surgical

b)

insurance company

c)

ambulatory care

d)

laboratory

25.

Which of the following is not one of the four letter format styles?

a)

Full Block

b)

Modified Block

c)

Simplified

d)

Half Block

26.

Which of the following words is misspelled?

a)

staphylococcus

b)

sphygmomunometer

c)

sphincter

d)

specimen

27.

What type of communication should you use with visually impaired patients?

a)

Large Print

b)

braille

c)

Non verbal

d)

non verbal

28.

What does PHI stand for?

a)

Private Hippa Information

b)

Protected Health Information

c)

Private Hospital Information

d)

Peoples Held Information