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Wiingy: Tutor Onboarding Quiz

Total questions: 44

Worksheet time: 22mins

Name
Class
Date
1.
Your registered Email ID
4 lines
2.
Name
4 lines
3.
Country of Residence
a)
India
b)
Australia
c)
UK
d)
USA
e)
Canada
4.
Does tutor need to schedule the class ?
a)
Yes
b)
No
c)
Maybe
5.
Where can i find the regular class event ?
a)
Mobile calendar
b)
Email
c)
Google calendar App / website
d)
Google drive
e)
All of the above
6.
How to schedule the class ?
a)
By Editing the timings of already Wiingy created event to the upcoming class timings.
b)
By creating a new google meet
c)
By creating and ediitng time of zoom meeting
d)
No need to schedule the class, we can join from link directly.
7.
What is the ideal time to schedule the class
a)
10mins before the class
b)
15min before the class
c)
1 Day before the class
d)
Immediately after the end of the session, tutor should schedule the next class
e)
None of the above
8.
How to set recurring events ?
a)
By creating manually new events for all the repeating days
b)
By using single event for all the repeating days
c)
By selecting Repeat option on event settings, for the specific days which you want to repeat the class on.
d)
Cannot set it on repeat
9.
Can i create my own meet event and meeting link, and share with student ?
a)
Yes
b)
No
c)
Maybe
10.
How to decline a Class event ?
a)
You cannot decline the event
b)
By selecting one of the option from the bottom of the class event named, "Going : Yes, no, maybe"
c)
By deleting the event
d)
None of the above
11.
I cannot edit the calendar event. What should I do?
a)
Inform team regarding the same via WT group for Helping and resolving the issue
b)
create a new meeting link and share it with student
c)
Join the meeting link directly without scheduling
12.
What should I do if a student doesn't join the session?
a)
Wait for 15mins
b)
Tag the student in whatsapp group
c)
Initiate a group phone call in the group
d)
Inform student that you are dropping off and to provide the next class timings.
e)
All of the above
13.
I cannot see the calendar event in my calendar. What could be the issue?
a)
Tutor needs to accept the email as "Sender is Known" whenever the invite is sent
b)
There maybe tech issue
c)
Inform the team regarding the same, and change the setting of your calendar , for "Add invite to my calendar to : from everyone" so that you receive and see the calendar invite.
d)
None of the above
14.
Do I need to change the time zone in my calendar?
a)
Yes - If you are from country outside of India, you might need to change the timezone of the event from default IST to your timezone
b)
No - If you are from India, you dont need to change the default IST timezone.
15.
Can i duplicate the event in calendar
a)
No
b)
Yes
c)
Maybe
16.
Can i use zoom link for classes ?
a)
Yes
b)
No
17.
Do i need to keep my Audio and video ON
a)
Yes - Camera and Video should be always on
b)
No - Camera and video should not be On
18.
How should i communicate to student regarding regular classes ?
a)
By using Student Whatsapp group for the communication
b)
Personally texting the student
c)
Calling the student
d)
Informing the team to communicate the same to student
19.
Where can i check my delivered sessions
a)
By logging in your portal tutors.wiingy.com and going to My Payout Tab
b)
By Asking team member to update on the same
c)
By keeping note of the hours in a sheet
20.
Where can i check my students enrolled sessions
a)
By Asking team member to update on the same
b)
By logging in your portal tutors.wiingy.com and going to My Student's tab and checking Tutoring/Assignment enrolled
c)
By asking student regarding the same
d)
None of the above
21.
Where can i check student's status
a)
By logging in your portal tutors.wiingy.com and going to My Student's tab.
b)
Ask in your WT group if student has enrolled or not
c)
Ask Demo prep team if student has enrolled or not
22.
What is meant by Active Status for Student
a)
Student is Actively Learning in the class
b)
Session delivered in last 15 days
23.
What is meant by Inactive Status
a)
No Sessions Delivered in last 30-90 Days | Schedule Session to prevent Permanent Dropout
b)
Student is not able to understand tutor and is inactive in class
24.
Do i need to Fill assignment hours in portal or will it get automatically filled
a)
Assignment hours are meant to be filled manually by the Tutor by logging in the portal and Uploading there, and also submitting it to the student via email
b)
Assignment automatically gets tracked and updated in the portal
c)
Student can fill the assignment hours
25.
What is meant by Yet to Renew Status
a)
Sessions Getting Over, Student Not Renewed, Discuss with student
b)
Student will definitely renew in future
c)
Student not ready to renew
d)
None of the above
26.
What is meant by Drop-off Status
a)
No Sessions in last 180 Days Hence validity of the sessions is over, will require extension in validity
b)
Student Dropped off from the course
c)
Student doesnt like tutor hence dropped off
27.
What type of enrollment can student have
a)
Offline Assignment hours enrollment
b)
Online live 1-1 tutoring sessions
c)
All of the above
28.
Can i take more sessions than student is remaining with ?
a)
Yes, you can take more sessions than what student has enrolled, as student requirement is more.
b)
No, The session delivery should always be same as the enrolled hours of the student, as delivering extra sessions may lead to no payout for the extra delivery.
29.
I cannot see the details of the session , what can be the issue ?
a)
Techincal issue due to data mismatch
b)
The class was not scheduled as per the correct process
c)
Student does not have enough hours hence no data is coming
d)
Session is not taken as per the proper guidelines of the classroom hygiene (Camera and video always ON)
e)
Any of the above, confirm with the team for exact solution.
30.
Where can i see if student has renewed or not
a)
By Logging in the portal and navigating to My student's and checking Renewal Count and remaining sessions
b)
By asking team members to update on the same
c)
Asking student for the renewal status
d)
None of the above
31.
What is common duration ?
a)
It is the minimum time that we need to be there on the session with the student
b)
It is the maximum time we need to be in the session
c)
It is the common time between tutor and student which is considered for the Payout of the class, it captures all joining and dropping events.
d)
It is random time generated by the system
32.
What is buffer time ?
a)
It is the minimum time that we need to be there on the session with the student
b)
It is the extra benefit time that Wiingy provides to the tutor, for any delay in joining or any frequent joining and dropping experienced from the student side during the session.
c)
It is the maximum time we need to be in the session
d)
It is random time generated by the system
33.
How is my payout per session calculated on portal ?
a)
Payout is calculated based on the duration of tutoring done in the presence of the student
b)
It is fixed and is same as my per hour fee for all the sessions and students
c)
It is based on How interactive the session was
d)
It is based on how long the Tutor was on the call irrespective of Student's presence or not.
34.
Do i get paid after each lesson, or on total delivered hours per month.
a)
After each lesson the payout is provided
b)
Payout is released cumulatively for the whole month, on or before 10th of next month.
35.
Are incentives applicable ?
a)
For Indian tutors - Yes, the incentives are applicable.
b)
For Abroad tutors - No, as tutors from abroad are already compensated with their competitive elevated average payout.
36.
Will i get paid if i do Offline assignment for any student ?
a)
Yes - Offline assignment work is only applicable for payout if the student has enrolled under Offline assignment hours.
b)
No - None of the offline work is eligible for the payout, only tutoring sessions are considered for the payout.
37.
Does payout differ for each country ?
a)
Yes
b)
No
c)
Payout Is same for all countries
d)
The payout differs country by country, and is decided on the time of Hiring of the Tutor
e)
None of the above
38.
My student has remaining sessions left and he has informed to not continue, Will i get paid for the remaining classes ?
a)
Yes- Any remaining time left with the student is automatically added in tutors payout and is considered in the Final payout
b)
No - The payout is only considered on the delviery of the sessions, all the delivered number of hours are eligible for the payout, hence any remaining sessions left with the student, will not be considered for the payout unless they are delivered.
39.
My student has informed that he wont join, and consider this class paid, Can i get the payout for that class ?
a)
Yes - If the student has informed to consider the class Paid, the tutor will get the payout for that session
b)
No - If the student has informed to consider the class paid without joining it, there will be no Session duration data available, which our finance team uses to Approve the sessions payout, As we provide Payout on the delivery of the sessions.
40.
When is the payout for the sessions released ?
a)
Every 10th of the month, for previous month
b)
End of the Month
c)
Every 15th of the month for previous month
d)
Every 1st of the Month for previous month
41.
How much penalty is imposed for not showing up in regular class ?
a)
INR - 1000rs / USD - $30
b)
INR - 500rs / USD - $15
c)
INR - 100rs / USD - $10
d)
INR - 200rs / USD - $5
42.
Is there any payment for Class cancellation or No-show from student ?
a)
Yes
b)
No
43.
Is there any insurance on cancellation or rescheduling from student side, during a late night demo ? (INDIA specific question)
a)
Yes - there is a late night insurance for any demo which gets cancelled between 2am - 5am.
b)
No - There is no compensation for Late night cancellation or rescheduling of the demos
44.
Will i get payment for the offline extra work that i did for the student ?
a)
Yes - If you have pre informed the student regarding the same, and student is aligned towards using the extra hours required by you to do the work.
b)
No - There is no payment provided for any extra work done by the tutor for the student.