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WorksheetsGS&S Bite Size Quiz
Total questions: 5
Worksheet time: 2mins
I should ignore my gut feelings about someone being suspicious and only report criminal activity I observe:
True, who am I to judge people
False, my instincts and gut feelings are a powerful tool
Which of the following statements is true?
The 15-5 Rule is just for hotel security team and front office staff
We all have a responsibility for security and all associates should apply the 15-5 rule at all times
The 15-5 Rule is useful but we don’t need to apply it when we are busy
I should treat everyone with suspicion at all times and the 15-5 rule will help me to hunt down untrustful people:
True, we are here to police guest activity at all times and should treat everyone with suspicion
False, the 15-5 rule is designed to make guests feel welcomed it just happens to also be a good way to demonstrate that associates are aware of their surroundings
If I see or sense suspicious behavior I should:
Ignore it, unless someone else see’s it too
Make a note of it and report it when I go off shift
Politely challenge the person to see what they are doing and / or report it immediately to the security team or manager on duty
Immediately accuse the person of wrong doing and escort them to the front desk
Which of the following statements is true?
Criminals and terrorists do not like to be seen and challenged, if they think they might be caught they may go elsewhere
Criminals and terrorists are more bothered about doing bad things than they are being caught
Nothing I can do will prevent bad things happening in our hotel
Bad things will never happen in our hotel
