WorksheetsServicio al cliente
Total questions: 10
Worksheet time: 6mins
Para indicar en Inglés a un cliente que sus datos están al día o actualizados decimos...
●"You are currently subscribed to our premium service."
●"Your account information is up to date."
● "You are eligible for our special promotion."
Para indicar en Inglés a un cliente que el es un cliente valioso decimos...
"Is there anything else we can do to improve your experience?"
"Is there anything else I can assist you with?"
"You are a valued customer, and we appreciate your business."
"We are grateful for your continued support."
"Servicio al cliente" se dice en Inglés...
(a)
Para ofrecer soluciones o asistencia:
●"You are currently subscribed to our premium service."
●"Your feedback is important to us, and we are glad to hear that you are satisfied with our service."
●"We are grateful for your continued support."
●"You are entitled to a refund according to our policy."
Negar una solicitud:
●"we are not able to offer that service."
●"I'm sorry that we're not able to meet your needs in this instance."
Para confirmar entendimiento:
●"Are you happy with the level of service you received?"
●"Is it fair to say that the main issue is with your internet connection?"
●"Is this the first time you've encountered this issue?"
Para solicitar información adicional:
●"Are you happy with the level of service you received?"
●"Are you saying that you haven't received the package yet?"
●"Are you using any specific software or application?"
Para expresar reconocimiento o satisfacción:
●"You are entitled to a refund according to our policy."
●"We are grateful for your continued support."
● "You are eligible for our special promotion."
Para confirmar detalles del cliente:
● "You are eligible for our special promotion."
●"You are entitled to a refund according to our policy."
● "You are a valued customer, and we appreciate your business."
●"Am I correct in understanding that your billing address has changed?" PERTENECE A UNA ORACION PARA
solicitar información adicional
confirmar entendimiento
Para evaluar la satisfacción del cliente
