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WorksheetsTravel Mid-Term Practice Quiz Ch1-8
Total questions: 15
Worksheet time: 31mins
Which of the following does NOT apply to the General Data Protection Regulation (GDRP)
Is a privacy and security law pass by British Parliament
Designed to protect citizens and residents of the European Nation
Applies to anyone in the world who collects personal data about EU residence
Imposes fines and penalties for non-compliance
Passports must be valid for ______months after a traveler enters a foreign country
0
24 to 36
12 to 18
3 to 9
A GDS refers to
a global distribution system
An antiquated system that is no longer used
a government operated database
none of these
What do corporate travel counselors do?
Troubleshoot
Book (and sometimes rebook) air and hotel
Communicate with DMCs
All of these
Leisure consultants are responsible for verifying or providing information on the travel documentation for entering into a country (visas and passports)
True
False
Which of these is not a benefit of using a host agency
backroom support
Knowledge and expertise
Membership in a discount travel club
Technology like GDS, CRMs, and websites
The process of categorizing potential customers based on personality, values, interest, and beliefs is called _______ segmentation.
Demographic
Psychographic
A consortium
Is a network of independently owned agencies
Works with member agencies on many things, like marketing
Has preferred relationships with suppliers
All of these
All travel advisors are encouraged to sell travel insurance
True
False
Which of these is not a supplier
A convention and visitors bureau
A car rental company
A hotel
A tour operator
If it is 9:00am in San Francisco (GMT -8) what time is it in Athens Greece (GMT +2)
1:00am
11:00am
7:00pm
11:00pm
Which one is not part of the four "Ps" of the marketing process
place
people
promotion
product
A(n) _____ question is one that invites answers that includes facts, opinions, or feeling that clients have that are relevant.
close-ended
open-ended
feedback
qualifying
Which of these is an example of selling up or upselling?
an outside rather than inside stateroom on a cruise
travel insurance
theater tickets
shore excursions
There are NO travel insurance policies that will protect a client from damage to baggage during a trip.
True
False
