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ACTIVITY - COMMERCIAL MANAGEMENT

Total questions: 7

Worksheet time: 4mins

Name
Class
Date
1.

What is the meaning of CRM?

a)

Management Customer Relationship

b)

Client relation monument

c)

Customer relationship management

d)

Commercial Relation Marketing

2.

“A leader is a person who can persuade people to do what he wants" According to the sentence above a leader's leadership:

a)

Political

b)

Military

c)

Strategist

d)

Businessman

3.

One of the characteristics of a líder is?

a)

An emotional leader

b)

Consistent with his family's needs

c)

Impatient

d)

Self control

4.

Client involved in the development of the product or service

(a)  

5.

What are the stages of the administrative process?

a)

planning, organization, direction and control

b)

Organization planning adress and conrrol

c)

Direction control planing and process

d)

Planing organizatione direction and contro

6.

A leader is a person who is with the people and keeps them together

a)

False

b)

True

7.

Ancient method used to exchange goods

a)
b)