WorksheetsDC&M - Final Review
Total questions: 58
Worksheet time: 29mins
Which of the following best describes RAM?
A type of external storage device
Permanent storage used for long-term data
Volatile memory that stores data only while the computer is running
Memory that retains data even when the power is off
You have been asked to explain the difference between a local account and a Microsoft account. Which of these options best describes a Microsoft account?
A Microsoft account is a cloud account
A Microsoft account requires a VPN
A Microsoft account works without the Internet
A Microsoft account is a subscription-based account
Where is the BIOS physically stored?
On the hard drive
On a dedicated chip located on the motherboard
Inside the CPU
In the Windows System32 folder
True or False? A device driver is a small piece of software that allows the operating system to communicate with applications' software.
True
False
Which type of storage device generally has the fastest data access speed?
SSD
High-RPM HDD
Tape Drive
Low-latency HDD
Which command displays your computer’s current IP configuration?
netstat –ip
ipconfig
ip /list
network-config –show
Microsoft Word crashes. In which log file should you look to diagnose the issue?
Word's Log File
General System Log -> Word
Event Viewer -> Application
Event Viewer -> System
Which Windows authentication technology can grant temporary administrative permissions to standard user accounts for the purpose of changing Windows settings or installing apps?
Microsoft Authenticator
Azure Active Directory (AD)
Multi-factor Authentication (MFA)
User Account Control (UAC)
In which areas of Windows will an administrator find the ability to repair or reinstall a desktop application? (Choose two)
Control Panel
Windows Update
Start Menu
Apps & Features
A business working on contracts wants to store and possibly restore multiple versions of contract files. Which Windows feature allows one to backup multiple versions of files, with the flexibility of restoring a version backed up at a particular date and time?
System Restore
File Recovery
File History
Recycle Bin
Which of the following is stored in the Windows Registry?
System configuration settings and application preferences
The entire file system directory structure
Encrypted copies of BIOS firmware
All user-created documents
True or False? Task Manager is a Windows tool that can show CPU, memory, disk, and network usage for running processes.
True
False
A mobile device is reset to its factory settings. Which type of wipe is taking place on this device?
remote wipe
business wipe
data wipe
full wipe
You work for a computer support company that just acquired a contract to provide high-security services. You have been assigned to a team who will provide these services to the client and have given a smart card. What is the purpose of a smart card?
Authentication
To encrypt data
To decrypt data
Data storage
You are reorganizing the drive on your computer. You move several files to a new folder located on the same partition. When you move the files to the new folder, what happens to their permissions?
All permissions are lost
The source and destination permissions are combined
The destination folder permissions are inherited
The permissions on the files are retained
A technician is looking for a cable which supports both video and digital audio output and is used for gaming consoles. Which connection type supports both video and digital audio output?
HDMI
3.5mm AUDIO
VGA
DVI
A company wants to ensure that non-essential files are purged after 90 days of being on a server, but essential files stay on the server for up to seven years. Which type of policy should the consulting firm build to define these and similar rules for accessing historical data?
Retention policy
AUP
MOU
Backup policy
True or False? The Disk Management tool can change a drive letter
True
False
True or False? The Disk Management tool can shrink a basic volume
True
False
True or False? The Disk Management tool can create a restore point
True
False
An employee travels between home and office with a laptop computer. He is on a wireless card. When he gets into the office, he cannot browse the Internet.
To troubleshoot he tries all of the following:
1. Check that his wi-fi connection is on
2. Ping the office router or gateway to see if the laptop can reach the local network
3. Check if he is connected to the correct local network
4. Check for security or authentication issues
Ensure the office Wi-Fi requires a login or certificate, and that it has been correctly provided.
5. Open Command Prompt and run ipconfig /all to check if the laptop received an IP address from the office network.
What is the correct order in which these troubleshooting steps should be performed in?
1, 2, 3, 4, 5
1, 3, 5, 2, 4
5, 2, 3, 4, 1
2, 1, 3, 5, 4
You need to share a folder and make sure you can limit the number of users connected to the folder to five users at a time. Which type of share should you set up?
Basic
Public
Advanced
Secure
A real estate business is looking to implement a BYOD policy for personal mobile devices. Which type of system can help enforce that policy?
SMB
VPN
MDM
SIEM
A student wants to update the ip address of his PC. Which command is he going to use?
ipconfig /flush
ipconfig /update
ipconfig
ipconfig /renew
Indicate the attack being described: Data is stolen from a bank and encrypted. Money is then demanded for the bank to get back its data, decrypted.
Phishing
Ransomware
Spyware
Adware
Indicate the attack being described: An email from what appears to be a bank tells a person an account problem needs to be solved and a link is provided to allow the person to enter username and password information into an illegitimate site.
Phishing
Ransomware
Spyware
Adware
Indicate the attack being described: An employee receives a pop‑up on their screen saying "Your video player application needs an update". The employee installs the update, then the computer slows down considerably and it starts tracking collecting user's data.
Adware
Phishing
Spyware
Ransomware
Indicate the attack being described: A user downloads a "free video converter" from an unverified website. After the download, a lot of ads pop-up on the screen and the user's browser is automatically redirected to unknown/undesired shopping websites and other fake offers.
Spyware
Ransomware
Phishing
Adware
When files are shared from a cloud server, which types of entities are granted permissions to those files? (Choose two)
Groups
Domains
Users
Sites
True or False: An installation can be done through a network share.
True
False
True or False: The default time zone is the Pacific time zone.
True
False
True or False: A Microsoft account is required for a Windows installation.
True
False
Which virtual machine host is: “Microsoft-based cloud host for virtual machines” ?
Azure
Hyper – V
AWS
Which virtual machine host is: “Non-Microsoft-based cloud host for virtual machines” ?
Hyper – V
Azure
AWS
Which virtual machine host is: “Microsoft on-premises virtual machine host”
AWS
Hyper – V
Azure
What would be the best way to access a commonly used network folder from your desktop?
You map it to one of your local network drive
You navigate through the network to the shared folder every time when you need to access it
You create a shortcut to that folder in your Start Menu
You create a shortcut to that folder in your Documents folder
A person wants to see text in a larger font but only as the person is reading that specific text. Which Accessibility feature should the person invoke to have this need fulfilled? *
Narrator
Magnifier
Text size
Fonts
Two employees have older Android devices enrolled with an MDM (Mobile Device Management) at the employees' workplace. These employees try to connect the device one day and get told the device is no longer compatible with the MDM. What has been done on the MDM to cause this message? (Choose two)
The device has gone through a full wipe
The device has gone through a remote wipe
A policy has been defined
The devices have been determined to be non-compliant
When a file or folder is moved or copied from one partition to another, what happens to the permissions of that file or folder?
The permissions from the source partition are retained with the file or folder
The users and groups assigned to the resource in the source partition are copied to the new partition
The permissions from the source partition remain with the file or folder
The permissions inherit from the folder of the destination partition
You are training a new technician to read and analyze results of an antimalware program scan on a network. What are clues that the network may be under a malware attack? (Choose two)
All network activity stops during the analysis period
A file is replicated rapidly
A flood of ping requests turn up on the activity report
An increase in video packet transmissions occur during the analysis period
True or False: For Group Policy, OU settings override domain settings
True
False
True or False: Group Policy does not override a local system policy
Ttrue
False
True or False: Group Policy provides central management of user and computer settings
True
False
Which definition describes this Microsoft Cloud Service? Teams
A collaboration tool used for live chat, virtual meetings, and file sharing
Accommodates high-workload applications, virtual machines, and access from a variety of platforms
An intranet-based collaboration site to where files and folders can be stored and shared
Which definition describes this Microsoft Cloud Service? Azure
Accommodates high-workload applications, virtual machines, and access from a variety of platforms
An intranet-based collaboration site to where files and folders can be stored and shared
A collaboration tool used for live chat, virtual meetings, and file sharing
Which definition describes this Microsoft Cloud Service? Sharepoint
An intranet-based collaboration site to where files and folders can be stored and shared
Accommodates high-workload applications, virtual machines, and access from a variety of platforms
A collaboration tool used for live chat, virtual meetings, and file sharing
A financial services company wants to test a new cloud-based data analytics platform from a software vendor. They are not ready to sign a full service contract yet, but they want a formal agreement to outline how the pilot program will work.
The two organizations sign a document stating that:
The software vendor will provide the company with access to the analytics platform for a 60-day trial.
The financial company’s IT department will test performance, security features, and integration with their existing systems.
Both parties agree to protect shared data, follow security standards, and avoid downtime during testing.
Neither side is obligated to purchase or sell anything after the trial.
What is this type of document called?
AUP
MOU
SLA
RTC
Which is an example of multi-factor authentication?
Withdrawing money from an ATM using your card and PIN
Logging into a network with a username and password
Sending a text message to subscribe to special discount notifications
Paying a bill over the telephone by providing your address and phone number
In Windows 10, which folder is the default location for 64-bit app installations?
Program Files
App Data
Program Files(x86)
Program Files(64)
True or False: The Windows Features area is part of the Control Panel
True
False
True or False: In Control Panel you can configure your network adapter settings
True
False
True or False: From Control Panel you can uninstall or change a program
True
False
What are some benefits of using the Microsoft Store to get apps? (Choose two)
You obtain apps that have been verified by Microsoft
You obtain devices for Windows-based computers
You can update Windows device drivers
You can get both free and paid apps
What are some network related information you can find with the command ipconfig /all but you cannot see if you only type ipconfig? (Choose two)
the ip address of your computer
the ip address of your wireless card
the MAC address of your computer
the ip address of your DHCP server
A company’s IT department needs to back up its financial database every night. The IT manager decides to implement a backup strategy where:
On Sunday, a complete copy of the database is saved.
On Monday through Saturday, only the files that have changed since the last backup are saved.
Which types of backups strategies is the IT manager using?
incremental and differential
mirror and differential
incremental and full
differential and full
True or False: The goal of UAC (User Account Control) is to elevate a guest user to a standard user level
True
False
True or False: UAC (User Account Control) is used only when attempts are made to change Windows settings
True
False
True or False: The default UAC (User Account Control) setting is to notify a user when apps try to make changes to a computer
True
False
