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WorksheetsHS speech/ AVID EX
Total questions: 31
Worksheet time: 16mins
Communication process/ function
Listening
expressing yourself
None of these
Interpreting body language
Aware of differences
Resolve conflic
Asking questions
Characteristics of oral language
Informal
Standard
Technical Language
Persuasive
All of the above
Identify and analyze ethical and social responsibilities of communicators in organizations:
-Identify/ analyze appropriate channels of communications in organizations:
email, phone, languages
written, social media
video, chat
arguments, power struggle
ignoring, discussions
With interpersonal relationships one must: Identify types of (a) and social relationships, their importance, and the purposes they serve
One must employ appropriate verbal, nonverbal, and ____________ to enhance relationships
listening skills
selective listening
silly faces
nonstop hugs
Use communication management skills to develop appropriate ______________ , ________________ , and ________________
Use professional etiquette and protocol in these situations:
Introductions, speaking on the telephone,
Job interviews, arguing
Offering and receiving criticism
Discussions and critical banter
One should send clear and appropriate requests, provide ________ directions, ask _____________ and purposeful questions, and respond appropriately to requests, decisions, and _______________.
Communicate (a) (synonym of helpful) in interviews.
Identify and use appropriate strategies for dealing with differences including _______ , __________ , age, etc.
Identify different groups, their importance, and purposes they serve
Use effective communication strategies in leadership role
Group communications
Interpersonal relationships
Components of Listening process
Communication process/ function
GIST statements have (a) words.
30 second speeches for the SGRF happen:
Before Scholar Group discussions
At the closing of Group discussions
Before you write your TDQ on the board
You don't need 30 second speeches
If you are a great communicator, is that a hard skill or soft skill?
soft
Hard
Professionalism in the workplace includes:
Wearing casual clothes to feel more comfortable
Using slang and colloquial language in all communications
Maintaining a positive attitude and being respectful
Frequently calling in sick for minor discomforts
Which of the following is a key interview skill?
Speaking quickly to share as much information as possible
Listening carefully and responding thoughtfully to questions
Avoiding eye contact to show respect
Interrupting the interviewer to show enthusiasm
What is an effective way to handle criticism during a performance review?
Ignore the feedback and continue working as before
Take it personally and argue with the reviewer
Reflect on the feedback and ask for suggestions to improve
Complain to coworkers about the unfair review
When preparing for an interview, what is the best way to understand the company's culture?
Guess based on the company's name
Read the company's website and recent news articles
Ask a friend who knows someone who might work there
Wait until the interview to ask about it
What is an essential interview skill that can help you stand out to employers?
Talking about your personal life to build a connection
Critiquing the company's current strategies
Researching the company and role to ask insightful questions
Wearing bright colors to be memorable
Which of the following is a good example of communication skills?
Talking loudly
Listening and responding appropriately
Ignoring questions
Only speaking about yourself
What is a good answer to this question: "How would you feel about working for someone younger than you?"
I can work well with people of any age.
Sorry, I prefer to work with older people.
I don't see how this question is relevant.
I'm not sure how I would feel about that.
Why are communication skills crucial when applying for a job?
They are only necessary for jobs in media and public relations.
Good communication skills are essential for effectively sharing ideas and building professional relationships.
Employers prefer candidates who can speak multiple languages.
Communication skills are not as important as technical skills.
A key to managing diverse work relationships is to:
Focus on differences
Ignore cultural backgrounds
Foster an inclusive environment
Encourage assimilation
Which of the following is NOT a key component of effective communication in the workplace?
Active listening
Frequent interruptions
Clear messaging
Appropriate feedback
Building trust and rapport with colleagues can be achieved by:
Taking credit for others' work
Being reliable and consistent
Avoiding collaboration
Keeping to oneself
Which communication style is most effective in the workplace?
Passive
Aggressive
Passive-aggressive
Assertive
Responsible speakers communicate in ways that are , careful, and objective.
When you demonstrate confidence in non-verbal communication, you stand/sit straight, make eye contact, and connect with a firm
Communication skills are the most improtant of all Soft Skills
True
False
Interviewing is a________ technique and there are no second chances to make a _______ impression.
