WorksheetsBliss Specifc Quiz- Health
Total questions: 10
Worksheet time: 30mins
Name
Class
Date
1.
Use relevant note template and add the info in correct sub section: Cx's first text is looking to buy plan for parents and in laws over and above their CGHS one. 10L cover amount each
4 lines
2.
Use relevant note template and add the info in correct sub section: Cx's dad who is 67 years old had a surgery 5 years before ago. Still taking medication for the same but not aware about the exact diagnosis. We asked cx to share the reports
4 lines
3.
Cx's requirement was to get plans for self- spouse and sis's family. We've discussed self-spouse till terminologies part and cx went inactive. While closing the chat which template you will be using? Please add the information in the subsection as well.
4 lines
4.
Cx intro text: I'm looking for term and health plan for myself and parents, my parents live in Kolkata and I'm in Bangalore. Mention relevant tags/notes you will be adding once cx is okay with discussing health insurance first.
4 lines
5.
If the cx asks about the premiums after you sent terminologies QR, what will be your next step?
Hint:Considering the new flow we've to share waiting periods before premiums.
4 lines
6.
What all QRs you will be using if cx asks 'if Ditto can help in availing a coporate plan for their startup/company'
4 lines
7.
Scenario: We pitched mutlipay and cx is yet to check our message, it's been 45 mins and now we've to close the chat. Add relevant template before closing the chat.
When do we consider a chat to be "completed flow"?
4 lines
8.
Check Disease Wise Tool and answer the following questions:
1. Can you recommend HDFC Energy for individual diagnosed with Kidnet stones?
2. Can we recommend our primary recommendations i.e. Secure and Supreme for someone diagnosed with Hyperthyroid?
3. For Autism what all recommendations can be shared along with Care Freedom?
4 lines
9.
Cx texted, that his 'Mother is 53 years old and my father is 63 years old.. my mother has a respiratory infection and has been visiting a pulmonologist for a long time now... Also she has bad knees for which atleast one of the knee replacement surgery needs to be done in near future... Father has paralysis symptoms but it's under control by using ayurvedic medicine...'
What all followup questions we will be asking before sharing recommendations?
4 lines
10.
Cx wanted to discuss both term and health insurance, and we are done with health discussion now, what is the right course of action after we've shared the last relevant text for health discussion?
4 lines
100 %
