wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

administrative assisting

Total questions: 25

Worksheet time: 13mins

Name
Class
Date
1.
  1. What are the two primary forms of identification the patient needs to provide during the check-in process?

a)
  1. School ID and work ID

b)
  1. Driver's license and social security card

c)

State identification/ driver's license and insurance card

d)

Insurance card and birth certificate

2.

A copay is a specified sum based on the patient’s insurance policy benefits due at the time of service.

a)

True

b)

False

3.

Which of the following is an abbreviation for a type of insurance?

a)
  1. POS

b)

COB

c)

DME

d)

OIG

4.

A deductible is the amount you get reimbursed by your insurance company

a)

True

b)

False

5.

Which of the following are collected as demographic information?

a)
  1. Patient’s full name and DOB

b)
  1. Telephone number 

c)
  1. Spouse information and marital status (if any)

d)

ALL

6.

 Which statement is true regarding EMR and EHR?

a)
  1. EMRs are digital charts used within a facility while EHRs include EMRs are used between facilities

b)

None of the above

c)
  1. EMRs are digital charts used between facilities while EHRs include EMRs are used within a facility

d)

A and B

7.

What does EFT stand for?

a)
  1. Electronic Filing Treasury

b)

Electronic Fund Transfer

c)
  1. Electronic Filing Technique

8.

What is the purpose of the Encounter Form?

a)
  1. To establish financial responsibility 

b)
  1. To save time and improve accuracy in data entry 

c)
  1. For worker’s compensation 

d)
  1. To verify pt demographics 

9.

When should a patient’s insurance eligibility be verified?

a)
  1. Every visit

b)
  1. When the insurance plan changed

c)
  1. When they are a new patient

10.

Where can the co-payment information be found?

a)

Ask your boss

b)

Insurance card

c)

Ask their provider

11.

Out of pocket expense that must be paid before an insurance company begins to pay out benefits

a)

Deductible

b)

COpayment

c)

Allowed amount

d)

co-insurance

12.

 EOB is given to the patient by the insurance company as a statement detailng what services were paid, denied, or reduced in a payment.

a)

True

b)

False

13.

Which of the following info is on an EOB? 

a)
  1. NPI number 

b)

Employee ID

c)
  1. Claim adjustments

14.

Cycle billing is the distribution of bills to patients on a variable schedule

a)

False

b)

True

15.

What are three basic filing methods?

a)

Alphabetic, numeric, urgency

b)
  1. Numeric, alphabetical, subject

c)
  1. Urgency, numeric, subject

16.

What is the purpose of a matrix? 

a)
  1. To create flexible waiting time for patients 

b)
  1. To determine patient appointment cancellation 

c)

To differentiate between new and established patients

d)

To indicate when a provider is unavailable to treat patients

17.

Which of the following abbreviations means reason for the visit? 

a)

PE

b)

ROS

c)

CC

d)

SH

18.

Which part of Medicare covers both inpatient and outpatient services?

a)

Part A

b)

Part B

c)

Part C

d)

Part D

19.

What must an MA identify to protect the patient’s Personal Health Information PIH?

a)

Mailing address

b)

DOB and name

c)

Phone number

20.

Maximum allowable time from the date of service that claim can be submitted to Medicare

a)

30 days

b)

6 months

c)

12 months

d)

32 months

21.

Which of the following forms authorizes a third-party payer to pay a provider directly?

a)
  1. Assignment of benefits 

b)

Notice of Privacy Practices (NPP)

c)
  1. Accept assignment 

d)

Advance Beneficiary Notice (ABN)

22.

The HIPAA Privacy rule allows the office to release information regarding a submitted claim to the patient’s insurance company.

a)

True

b)

False

23.

A patient pays $30 every time he sees a specialist. This is which of the following types of payments? 

a)

Coinsurance

b)

Co payment

c)

Deductible

d)

Premium

24.

Which of the following prevents overlapping payments by an insurance company?

a)

Assignment of benefits

b)

Remittance advice

c)

EOB

d)

Coordination of benefits

25.

Reporting codes unsupported by the encounter documentation will ensure accurate reimbursement.

a)

True

b)

False