WorksheetsIS 225 Quiz No. 2.5
Total questions: 15
Worksheet time: 8mins
Who developed one of the earliest models for managing organizational change?
SAP
Mark Anthony S. Dancalan
Kurt Lewin
Oracle
What are the three steps in Kurt Lewin's change process model?
Unfreeze, Move, Refreeze
Plan, Implement, Evaluate
Design, Develop, Test
Analyse, Execute, Review
What is the purpose of a migration plan?
To guide the transition from old to new system
To develop new business processes
To freeze the organization
To outline post-installation processes
What does the conversion strategy refer to?
The process of project assessment
The process of refining the system
The process of introducing the new system into the organization
The process of providing system support
What is the characteristic of direct conversion?
Gradual introduction of new system
Installing entire system at one time
Replacement of old system with new system instantly
Introduction of system to different locations in phases
What is the purpose of phased conversion?
To detect problems with the system before too much of the organization is affected
To convert to the new system one module at a time
To convert all locations at the same time
To eliminate the problem of having different organizational units using different systems
What is the drawback of simultaneous conversion?
Requires special care in developing the system
Requires sufficient staff to perform the conversion and train users at all locations simultaneously
Involves a deliberate delay between the phases
Adds extra cost to the conversion process
What is modular conversion?
Using both the old and new systems simultaneously
Converting to the new system one module at a time
Introducing the system to different parts of the organization at different times
Installing the entire system at one time
What is the focus of postimplementation activities?
To develop new business processes
To institutionalize the use of the new system
To carry out project assessment
To provide system support
What does system maintenance involve?
Analyzing project team performance
Preparing after-action reports
Helping users to use the system
Refining the system to meet business needs
What is the goal of project assessment?
To understand what was successful about the system and project activities
To provide system support to users
To institutionalize the use of the new system
To eliminate the problem of having different organizational units using different systems
What is the focus of project team review?
Understanding the extent to which proposed costs and benefits were recognized
Analyzing system modules
Analyzing project team performance
Providing on-demand training
What is the focus of system review?
Understanding the extent to which proposed costs and benefits were recognized
Analyzing project team performance
Providing on-demand training
Analyzing system modules
What is the purpose of providing system support?
To carry out project assessment
To eliminate the problem of having different organizational units using different systems
To help users understand how to perform certain functions
To institutionalize the use of the new system
What is the focus of whole-system conversion?
Using both the old and new systems simultaneously
Introducing the system to different parts of the organization at different times
Installing the entire system at one time
Converting to the new system one module at a time
