Which type of user interacts directly with a system to accomplish specific tasks or goals?

Who typically manages configurations, settings, permissions, and user accounts within a system?

What is the primary role of System Operators?

Who provides assistance and troubleshooting to end users encountering issues?

Which type of user group can only view certain parts of the platform based on assigned permissions?

Who are users that access a system without providing any identifying information?

What is a key feature of Multi-factor Authentication (MFA)?

Which users are part of the organization that owns or operates the system?

What type of authentication involves asking the user to provide something they know, like the name of their first pet?

Who typically has elevated privileges within a system to manage configurations and user accounts?

Which user group has full case management permissions but no access to edit playbooks?

What method of authentication uses encrypted security tokens for identity verification?

Which users have temporary access or restricted functionality compared to registered users?

Which type of users utilize features beyond basic functionality and may have specialized roles or permissions?