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Business Essentials Final Exam Review

Total questions: 160

Worksheet time: 3hrs 40mins

Name
Class
Date
1.

Which is a way to show transparency?

a)

XYZ Company makes sure its employees are taken care of.

b)

XYZ Company ensures that all its products are biodegradable.

c)

XYZ Company listens to multiple opinions before making a decision.

d)

XYZ Company is always upfront about the financial situation of the company.

2.

Tayshaun acts with honesty in all situations. He is demonstrating:

a)

accountability.

b)

integrity.

c)

respect.

d)

viability.

3.

Piper looks up to her new boss and tries to learn from her behavior as much as possible. However, Piper knows that some of her boss's actions are unethical. Piper is uncertain whether she should follow her boss's example. Which ethical dilemma is Piper facing?

a)

greed

b)

a bad role model

c)

pressure from others

d)

the desire to prove herself

4.

Which question should one ask himself/herself to determine whether one is facing a true ethical dilemma?

a)

Is there money at stake?

b)

Could someone be hurt by the actions?

c)

Does the action make me look good to others?

d)

Is my choice based on the most popular option?

5.

Jasmine thinks it is OK to steal a few things from work. Which ethical principle would help her realize that the long-term repercussions of her actions could create an ethical dilemma?

a)

fairness

b)

growth

c)

trustworthiness

d)

viability

6.

Shayla is not breaking any laws, but her behavior still is unethical. How is this possible?

a)

Because ethical means doing what is easiest.

b)

Because doing what is legal can also be considered unethical.

c)

Because doing what is easiest is sometimes what is considered unethical.

d)

Because the ethical thing to do is always what a group or majority is doing.

7.

When Tori considers taking something that belongs to someone else, which ethical principle could help her recognize that she is facing an ethical dilemma?

a)

accountability

b)

integrity

c)

transparency

d)

viability

8.

Liam always says 'please' and 'thank you'. He demonstrates:

a)

trust.

b)

respect.

c)

integrity.

d)

rule of law.

9.

If one of your coworkers is treating another coworker unfairly, what is the ethical thing to do?

a)

Speak up.

b)

Ignore it.

c)

Be aggressive.

d)

Look for another job.

10.

Ava doesn’t agree with her classmate’s opinion, but she listens carefully instead of starting an argument or insulting her. Which ethical principle is Ava illustrating?

a)

Integrity

b)

Transparency

c)

Respect

d)

Trust

11.

How can you show respect for a person you’re speaking with?

a)

Avoid listening to his/her opinions.

b)

Start an argument when you don’t agree.

c)

Interrupt when you have a point.

d)

Be polite and maintain eye contact.

 

12.

Following your teacher’s guidelines is an example of which ethical principle?

a)

Transparency

b)

Rule of law

c)

Trust

d)

Viability

13.

Whitley's ethical beliefs are the same whether she's a work, at school, or hanging out with her friends. Whitley follows

a)

ethical principles

b)

ethical consequences

c)

situational beliefs

d)

popular beliefs

14.

Which of the following is an ethical dilemma:

a)

deciding whether to have french fries or a salad

b)

choosing between buying a new shirt or a new book

c)

deciding whether to lie to a friend or not

d)

choosing which movie to see this weekend

15.

Ethical issues deal with ______ choices.

a)

realistic and unrealistic

b)

beneficial and non-beneficial

c)

enjoyable and unpleasant

d)

right and wrong

16.

Vivian told her parents she was going to the library when she was really going to the movies. Her parents found out, so now they don't believe her when she tells them where she's going. Vivian is facing a(n)

a)

consequence

b)

ethical principle

c)

decision-making process

d)

legal problem

17.

After Paul gets away with cheating on his Spanish homework, his friends start cheating on their homework, too. This is an example of which consequence of unethical behavior?

a)

lost trust

b)

a bad example

c)

legal problems

d)

a poor reputation

18.

Integrity means acting with

a)

humility

b)

a sense of humor

c)

leadership skills

d)

honesty

19.

At work, a customer gives Shannon an extra $10. Instead of pocketing the money, Shannon lets the customer know he overpaid. Shannon is acting with

a)

viability

b)

transparency

c)

integrity

d)

rule of law

20.

Marc keeps his friend's secret instead of sharing it with the rest of his friends. Which ethical principle is Marc illustrating?

a)

transparency

b)

trust

c)

viability

d)

accountability

21.

Responsibility is a key part of which ethical principle?

a)

transparency

b)

accountability

c)

fairness

d)

rule of law

22.

When DeShawn's teacher compliments his work on his group project, he's sure to give credit to the other group members who helped. DeShawn is showing

a)

transparency

b)

viability

c)

rule of law

d)

trust

23.

Holden's group gets a low grade on a project because he didn't complete his share of the work. He owns up to his mistake and apologizes. Holden is demonstrating

a)

trust

b)

viability

c)

rule of law

d)

accountability

24.

You make sure everyone working on your group project has an equal share of the work because you care about the ethical principle of

a)

rule of law

b)

accountability

c)

fairness

d)

transparency

25.

If one of your coworkers is treating another coworker unfairly, what is the ethical thing to do?

a)

speak up

b)

be aggressive

c)

ignore it

d)

look for another job

26.

What do service businesses sell?

a)

raw goods and services

b)

retail goods and services

c)

intangible goods and services

d)

wholesale goods and services

27.

A business that buys goods or services and sells them to the ultimate consumer is a:

a)

manufacturer

b)

producer

c)

retailer

d)

wholesaler

28.

The two main divisions of the trade industry are:

a)

producers and retailers

b)

wholesalers and retailers

c)

wholesalers and producers

d)

manufacturers and wholesalers

29.

Retailing occurs wherever goods are:

a)

researched and designed

b)

created or manufactured

c)

traded or exchanged for other goods

d)

sold to consumers or the ultimate customer

30.

All businesses should be socially responsible to whom?

a)

endorsers

b)

producers

c)

providers

d)

users

31.

Economic resources that help people be more productive are:

a)

human resources

b)

natural resources

c)

capital goods resources

d)

nonrenewable resources

32.

A characteristic of a seller’s market is:

a)

lower profits

b)

higher prices

c)

larger supply

d)

smaller demand

33.

A form of demand for products in which changes in price correspond to changes in demand is:

a)

consumer

b)

elastic

c)

equilibrium

d)

inelastic

34.

The Candy Store is selling more and more chocolate each quarter. Applying the law of supply and demand, what is most likely to happen over the next few quarters?

a)

The price will increase, and the supply will increase.

b)

The price will decrease, and the supply will increase.

c)

The price will increase, and the supply will decrease.

d)

The price will decrease, and the supply will decrease.

35.

The economic resource where people work to produce goods or services are:

a)

capital goods

b)

human resources

c)

natural resources

d)

noneconomic goods

36.

A large retailer wants to contribute to the well-being of society. It donates 10% of its proceeds to a charity that helps the environment. The retailer is demonstrating

a)

social responsibility.

b)

wholesaling.

c)

voluntary chains.

d)

e-tailing.

37.

Monte works for a grocery store that buys food from producers and then sells it to customers. The grocery store is an example of a:

a)

builder

b)

trade industry

c)

service business

d)

raw-goods producer

38.

Elastic demand is more likely when the good is:

a)

a luxury

b)

imported

c)

lower price

d)

inexpensive

39.

The Brooks Company produces sneakers and studies trends in the marketplace to price their sneakers. The Brooks Company supplied as many sneakers as consumers demanded to create which market condition?

a)

equilibrium

b)

rationing

c)

shortage

d)

surplus

40.

Gasoline prices increased 30 cents per gallon. Raylee continued to purchase gasoline because her demand and need to commute to work had not changed. This is an example of what type of demand?

a)

complementary

b)

discretionary

c)

elastic

d)

inelastic

41.

ABC Corporation bought a new conveyor belt. What type of good is the conveyor belt?

a)

capital good

b)

natural good

c)

public good

d)

consumer good

42.

A characteristic of an economic service is that it is:

a)

useful

b)

tangible

c)

nontransferable

d)

free to everyone

43.

When the prices of iPhones increase, the quantity of iPhones offered for sale will increase. This is an example of the law of:

a)

equilibrium

b)

production

c)

shortage

d)

supply

44.

Which is an example of a noneconomic want?

a)

a haircut

b)

sport ticket

c)

a concert ticket

d)

rain for the crops

45.

Inelastic demand is:

a)

variable

b)

fluctuating

c)

limited to luxury goods

d)

unaffected by price changes

46.

What do producers typically do when prices increase?

a)

increase supply

b)

decrease supply

c)

increase demand

d)

decrease demand

47.

If a student purchases a laptop to use for homework assignments, then the computer is considered what type of good?

a)

capital

b)

consumer

c)

industrial

d)

ultimate

48.

Consumers, producers, and owners of resources use money to create a flow of resources, goods, and services through which economic activity?

a)

consumption

b)

distribution

c)

exchange

d)

marketing

49.

New Gear studied trends in the marketplace to price their jerseys. There was an abundance of jerseys remaining after meeting the demand creating which market condition?

a)

equilibrium

b)

rationing

c)

shortage

d)

surplus

50.

To prepare for effective decision-making that ensures the efficient delivery of products to the marketplace, one should study:

a)

marketing

b)

economics

c)

job outlooks

d)

supply chains

51.

Deciding to stay home and study, instead of going to a basketball game, is an example of a/an:

a)

trade-off

b)

capital good

c)

economic want

d)

economic service

52.

Prices are used in our economy to:

a)

offer excessive demand

b)

cause no change demand

c)

encourage excessive supply of products

d)

determine what goods are to be produced and in what quantities

53.

What is a want that can be satisfied by spending money to consume a good, service, or leisure activity?

a)

economic

b)

limited

c)

noneconomic

d)

unlimited

54.

Customers cast economic votes every time they:

a)

buy a product

b)

visit a business

c)

give their opinion

d)

participate in a survey

55.
What is the economic basis for the private enterprise economic system?
a)
the motive of profit
b)
manufacturer supply chain
c)
the marketplace
d)
competition
56.
Which factor is a barrier to small-business and entrepreneurial success?
a)
poor management
b)
no vision for expansion
c)
having a clear strategic vision
d)
having a surplus of employees
57.
A small business is defined as a business employing fewer than how many people?
a)
500
b)
750
c)
1000
d)
1500
58.
A business decides against opening a store in the next town because its research shows the location will be unprofitable. What form of risk management is this?
a)
avoidance
b)
reduction
c)
retention
d)
transfer
59.
What is the amount of money paid for raw materials and products sold?
a)
cost of goods
b)
operating expense
c)
gross profit
d)
net profit
60.
All Care pays for all of its expenses this fiscal year. The amount left over after all expenses have been paid is called what?
a)
profit
b)
capital
c)
debt
d)
loss
61.
R & R Real Estate company buys errors and omissions liability insurance. What form of risk management is this?
a)
transfer
b)
avoidance
c)
reduction
d)
retention
62.
Arc Electric Company holds regular safety training meetings for its employees. What form of risk management is this?
a)
reduction
b)
retention
c)
capital
d)
transfer
63.
Negative events which an organization or company has no control over are:
a)
pure business risks.
b)
speculative risks.
c)
credits.
d)
debits.
64.
What is the name for markets with only a few sellers, such as the markets for automobiles, pharmaceuticals, or oil?
a)
oligopolies
b)
monopolies
c)
perfect competition
d)
monopolistic competition
65.
Competition helps create a healthy society by:
a)
creating new jobs.
b)
increasing the money supply.
c)
making new government regulations.
d)
replacing small businesses with large businesses.
66.
In 1890, Congress passed a law that prevents monopolies from forming and hinders price fixing. What law is this?
a)
Sherman Antitrust Act
b)
Clayton Act
c)
Robinson-Patman Act
d)
Celler-Kefauver Antimerger Act
67.
In some places, a company can have exclusive control of the supply of a good or service such as the trash service. This is an example of:
a)
a regulated monopoly.
b)
nonprice competition.
c)
price discrimination.
d)
price competition.
68.
A market structure that features no barriers to entry and has an unlimited number of businesses selling the same products is a/an:
a)
perfect competition.
b)
oligopoly.
c)
regulated monopoly.
d)
monopolistic competition.
69.

The economic system that adopts the fewest new ideas or improvements is:

a)

communist

b)

market

c)

socialist

d)

traditional

70.

In a socialist economy, what determines how basic economic questions are answered?

a)

government

b)

products

c)

resources

d)

retailers

71.

What economy is based on public or governmental ownership of the production and distribution of goods?

a)

capitalist

b)

mixed

c)

socialist

d)

traditional

72.

Under which type of economy does the government own the basic means of production, but with some private ownership of businesses?

a)

command

b)

communism

c)

entrepreneurship

d)

socialism

73.

In the human resource management process, what is the first task to be completed for staffing?

a)

A. recruiting

b)

B. determining need

c)

C. determining job descriptions

d)

D. screening and selecting applicants

74.

Which is a true statement about making promises to customers?

a)

A. It is better to over-deliver.

b)

B. It is better to over-promise.

c)

C. Customers do not remember broken promises.

d)

D. Businesses should not make promises to customers.

75.

Why is information management necessary for strategic information in a business?

a)

A. to write an annual report

b)

B. to make long-term decisions

c)

C. to create sales presentations

d)

D. to develop a short-term advertising campaign

76.

What is the primary reason customers give for not returning to a business?

a)

A. lack of available parking

b)

B. lack of advertised merchandise

c)

C. lack of courtesy from salespeople

d)

D. lack of customer-service personnel

77.

Which behavior best describes the primary business activity of operations?

a)

A. hiring qualified employees

b)

B. planning for future success

c)

C. producing goods and services

d)

D. keeping accurate financial records

78.

When someone says that a business has good internal relations, this means the business has which?

a)

A. strong managers

b)

B. happy employees

c)

C. business partners

d)

D. satisfied customers

79.

When should customer relations skills, such as courtesy and friendliness, be emphasized during a business's activities?

a)

A. during facilities design

b)

B. during the hiring process

c)

C. during marketing research

d)

D. during technology planning

80.

When Caring Companions and Smiling Pets merged two years ago, what was the most likely effect on the primary business activities of both companies?

a)

A. All of the primary business activities were unaffected.

b)

B. Each primary business activity became two smaller business activities.

c)

C. All of the primary business activities combined into two distinct activities.

d)

D. Each primary business activity combined with the matching activity of the other firm.

81.

Which statement is true about a management information system (MIS)?

a)

A. It includes people, processes, and practices.

b)

B. It is the same thing as an information management program.

c)

C. It does not assist with a business's information management program.

d)

D. It may be one part of a business's overall information management program.

82.

Which is a trend in proper information management?

a)

A. decreased competition

b)

B. increased number of workers in an office

c)

C. decreased number of electronic documents

d)

D. increased compliance of laws and regulations

83.

Ian works in the marketing department. What is the primary business objective of his department?

a)

A. to help its corporation merge with another company

b)

B. to hire qualified employees to perform complex job duties

c)

C. to meet customers' needs by offering appropriate products

d)

D. to prepare for long-term success by planning and organizing

84.

Shannon is the manager and he ensures proper work effort by setting:

a)

A. job standards.

b)

B. diversity quotas.

c)

C. hiring objectives.

d)

D. expense budgets.

85.

How can positive customer relations boost productivity?

a)

A. by ensuring proper bookkeeping

b)

B. by cutting down on equipment costs

c)

C. by avoiding wasted time and resources

d)

D. by creating new manufacturing processes

86.

Which is a reason that the role of human resources management is changing?

a)

A. Business costs are going down.

b)

B. The workforce is younger than ever.

c)

C. There is greater diversity in the workforce.

d)

D. Employees place a greater emphasis on personal lives.

87.

What is one reason human resources management is important to the success of a business?

a)

A. Human resources is responsible for customer complaints.

b)

B. Human resources is responsible for staffing the business.

c)

C. Human resources is responsible for reducing wasted inventory.

d)

D. Human resources is responsible for eliminating jobs for the company.

88.

What should employees understand about each customer in order to develop positive customer/client relations?

a)

A. The customer is in a hurry.

b)

B. The customer is like most others.

c)

C. The customer is a possible problem.

d)

D. The customer is a unique individual.

89.

An office supply company provides discounts to teachers to make them feel important. The company is modeling which activity?

a)

A. positive customer service

b)

B. business planning

c)

C. technology upgrade

d)

D. communication skills

90.

A manager who helps an employee count the money in a cash drawer and prepare a bank deposit is demonstrating which workplace ability?

a)

A. creativity

b)

B. natural talent

c)

C. technical skill

d)

D. aggressive behavior

91.

Which activity demonstrates information management?

a)

A. hiring appropriate employees

b)

B. researching customers' needs

c)

C. conducting employee evaluations

d)

D. storing and retrieving employee payroll data

92.

Which U.S. law relates to information management?

a)

A. The Taft-Hartley Act

b)

B. The Sarbanes-Oxley Act

c)

C. The Landrum-Griffin Act

d)

D. The Sherman Antitrust Act

93.

Which is a characteristic of human resources management?

a)

A. evaluating sales

b)

B. working with people

c)

C. creating inventory list

d)

D. scheduling production orders

94.

How can information management be a challenge?

a)

A. No one wants to participate in it.

b)

B. There is only one right way to do it.

c)

C. Many people do not understand what it is.

d)

D. There is often not enough data to organize.

95.

What is the main purpose of management?

a)

A. to obtain the needed resources

b)

B. to accomplish the business's goals

c)

C. to reach a specific level of customer

d)

D. to create accurate financial statements

96.

Which action is a part of information management?

a)

A. customer service protocols

b)

B. management of technology

c)

C. management of security operations

d)

D. disseminating information for decision-making

97.

A group of individuals wants to open a museum that will display items from early settlers of the area. The group will charge just enough admission to pay the museum's operating expenses. Will the museum be a business?

a)

A. Yes, the museum will be a for-profit business.

b)

B. No, the museum will be a charitable institution.

c)

C. Yes, the museum will be a not-for-profit business.

d)

D. No, the museum will not be considered a business.

98.

How are salespeople who practice good customer relations primarily benefiting a business?

a)

A. They are promoting poor service.

b)

B. They are developing repeat customers.

c)

C. They are preventing customer objections.

d)

D. They are segmenting the business's market.

99.

Which is an important function of human resources management?

a)

A. social media

b)

B. capital investment

c)

C. domain development

d)

D. employee recruitment

100.

The accounting document that shows a business’s revenue and expenses is a/an:

a)

balance sheet

b)

income statement

c)

cash flow statement

d)

statement of owners equity

101.

Kathy wants to know whether her boutique made or lost money this month. The financial document she should view is her:

a)

balance statement

b)

income statement

c)

cash flow statement

d)

statement of owners equity

102.

Isabelle owns a home cleaning business. She invoices her customer and records the transaction as soon as she finishes each home cleaning. Which type of accounting method is Isabelle using?

a)

accrual

b)

cash

c)

cost

d)

managerial

103.

The finance activity regarding how to source income is called:

a)

accounting

b)

acquiring funds

c)

administering assets

d)

making capital investment decisions

104.

The Happy Toys Company Board of Directors has decided to give some of its profits from the year to its shareholders. It has decided to pay a:

a)

bribe

b)

dividend

c)

liability

d)

tax

105.

Cash is an example of:

a)

assets

b)

expenses

c)

equity

d)

liabilities

106.

Which represents the inflow of funds into a business?

a)

cash

b)

debt

c)

expenses

d)

liabilities

107.

The purpose of having accounting standards is to:

a)

create jobs for people

b)

avoid experiencing employee conflicts

c)

create uniformity between financial statements

d)

produce documents that look professional

108.

Jordan owns a successful landscaping business. Landscaping is an example of a/an:

a)

input

b)

inventory

c)

output

d)

service

109.

Molly plans out each part of the operations process to ensure the right item is in the right place at the right time. What part of the operations function is this?

a)

marketing

b)

logistics

c)

purchasing

d)

quality control

110.

A change in products will have the most direct impact on a business’s:

a)

distribution

b)

finances

c)

marketing

d)

operations

111.

Jerome makes laptop computers. The laptops are part of his:

a)

input

b)

output

c)

parts

d)

resources

112.

Cliff wants to know how much money his business made this year. He wants to know his business’s:

a)

margin

b)

cash flow

c)

end result

d)

bottom line

113.

Beverly has noticed that during the holiday season, her business needs more inventory, which also increases her:

a)

debits

b)

holding cost

c)

profit and revenue

d)

opportunity for shortages

114.

Isaac buys wood from a lumber mill to make some park benches. The wood is part of his:

a)

inputs

b)

outcomes

c)

outputs

d)

services

115.

Dalton diagrams out where each machine in the production process needs to go to maximize the efficiency of the space. What part of the operations function is this?

a)

routing

b)

logistics

c)

purchasing

d)

quality control

116.

Beth wants to hire a disc jockey for her son’s graduation party. Deanna offers her a promotional package that includes three hours of music, special effect lighting, and a video. Deanna is marketing:

a)

goods

b)

ideas

c)

places

d)

services

117.

Connor is working on a billboard to showcase his new service. What part of the marketing mix is he working on?

a)

place

b)

price

c)

product

d)

promotion

118.

What are the programs that instruct computers to perform specific operations?

a)

cookies

b)

software

c)

hardware

d)

information systems

119.

What do businesses often develop to be able to store and analyze data for the purpose of making business decisions?

a)

advertisements

b)

employee policies

c)

information systems

d)

machinery operating guides

120.

Why do many businesses store information in a computerized database?

a)

to maintain client lists

b)

to transcribe word documents

c)

to calculate and chart economic trends

d)

to communicate company policies to employees

121.

What is the set of computer programs that manage the hardware and software of a computer?

a)

electronic resource

b)

digital connection

c)

operating system

d)

transfer protocol

122.

What is a computer system that is part of a larger machine and has a dedicated function to aid in the overall machine operations?

a)

motherboard

b)

embedded system

c)

secondary memory

d)

application programs

123.

Which application software is designed to create, store, manage, search, and extract information?

a)

database application

b)

presentation application

c)

spreadsheet application

d)

word processing application

124.

Bryan would like to send the same e-mail message to multiple people at once. He wants to save their e-mail contact information for future e-mail messages too. Which e-mail service should he use?

a)

virus

b)

attachments

c)

address book

d)

distribution lists

125.

Mrs. Taylor is helping her students create accounting forms in class. They are entering numbers and text to create the forms, which calculate the ending financial information. Which application software are they using?

a)

database

b)

presentation

c)

spreadsheet

d)

word processing

126.

Hugo is creating a book report for his English class. He can create an outline, the report, and a list of works cited all in the same application. Which application software is Hugo using?

a)

database

b)

presentation

c)

spreadsheet

d)

word processing

127.

Corbin browses for workout gear online. He needs to type in the website address of the company to access the website. This website address is called:

a)

a virus

b)

a browser

c)

the World Wide Web (WWW)

d)

the uniform resource locator (URL)

128.

André keeps track of all orders, customer names and addresses, and inventory in an application software. Which application software is André using?

a)

database

b)

presentation

c)

spreadsheet

d)

word processing

129.

Which software enables users to enter and store their written work as various types of documents?

a)

database

b)

presentation

c)

spreadsheet

d)

word processing

130.

Jordan is using software to create a letter of application that he will send to a potential employer. Which application software is he using?

a)

database

b)

spreadsheet

c)

presentation

d)

word processing

131.

Sahara stores her friends' and co-workers' contact information in her e-mail application. Which type of e-mail service is this?

a)

virus

b)

attachments

c)

address book

d)

distribution lists

132.

Berneice received an e-mail with an attachment from an unknown person. She quickly deletes this e-mail because it could contain a/an:

a)

virus

b)

address book

c)

distribution list

d)

spam message

133.

Anna created a computer program that will alter the way a computer operates without the permission of the user. She attaches this file to an e-mail message. What is this attachment called?

a)

virus

b)

browser

c)

worksheet template

d)

uniform resource locator (URL)

134.

Ethan is creating a personal budget to help him manage his income and expenses for the month. He enters all the numerical information and calculates the results. Which application software is Ethan using?

a)

database

b)

presentation

c)

spreadsheet

d)

word processing

135.

Tina is an architect who works with engineers to create precision drawings and technical illustrations. What type of computer technology does Tina use?

a)

expert systems

b)

networking technology

c)

computer-aided design (CAD)

d)

Voice over Internet Protocol (VoIP)

136.

Outer Banks Transmission Company specializes in automotive repair. Which computer technology helps the mechanic to diagnose car engine trouble?

a)

expert systems

b)

networking technology

c)

computer-aided design (CAD)

d)

Voice over Internet Protocol (VoIP)

137.

What is the computerized storage of information and facts called?

a)

database application

b)

telecommuting software

c)

Global Positioning System (GPS)

d)

Personal Identification Number (PIN)

138.

Applications and programs that instruct computers to perform specific operations are called:

a)

hardware

b)

networks

c)

satellites

d)

software

139.

Which computer technology uses databases of highly skilled knowledge to offer advice or make decisions in such areas as medical diagnosis and stock exchange trading?

a)

expert systems

b)

networking technology

c)

computer-aided design (CAD)

d)

Voice over Internet Protocol (VoIP)

140.

An object placed into orbit by humans and mostly used for communication purposes is called:

a)

a port

b)

software

c)

a satellite

d)

a network

141.

What is a system of computers connected together by telephone wires, cable wires, or other means?

a)

driver

b)

network

c)

satellite

d)

software

142.

Which document, provided either in paper format or in electronic format from a prospective employer's website, does a company use to collect employment information about a candidate?

a)

D. letter of application

b)

C. job application

c)

B. résumé

d)

A. license

143.

Which word processing document lists one's detailed work history, educational history, skills, and references?

a)

A. license

b)

B. résumé

c)

C. job application

d)

D. letter of application

144.

Miriam is very polite, kind to her friends, and positive in her outlook. These characteristics are called:

a)

D. standards

b)

B. attitudes

c)

A. aptitudes

d)

C. flaws

145.

Kaylyn is a department manager for a local retail store. She likes her job and wants to advance within the store. Kaylyn's current work experience is a:

a)

B. step in her career

b)

C. part-time position

c)

D. momentary liking or a whim

d)

A. hobby

146.

The Equal Employment Opportunity Commission is responsible for:

a)

D. creating bargaining power and expressing job concerns with employers

b)

C. showing prejudicial treatment, especially as an indication of bias

c)

B. requiring employers to treat all workers with fairness

d)

A. improving worker health and safety protection

147.

Which document provides a brief introduction of the employment candidate and includes paragraphs about that person's qualifications and work experiences?

a)

A. license

b)

B. references

c)

C. job application

d)

D. letter of application

148.

William plans to graduate high school in six months. Which type of goal is his plan?

a)

A. ultimate goal

b)

B. long-term goal

c)

C. short-term goal

d)

D. stepping-stone goal

149.

Ashlynn has the necessary knowledge and skill to do her job as a nurse. Which characteristic best describes Ashlynn?

a)

A. competent

b)

B. dependable

c)

D. responsible

d)

C. loyal

150.

Jaron is very athletic and an excellent baseball player. Jaron's skills are considered his:

a)

D. shortcomings

b)

B. attitudes

c)

A. aptitudes

d)

C. flaws

151.

Karlee prepares a document to send to a prospective employer. The document includes her address, the prospective employer’s address, and several paragraphs about her work experience, and it ends with an appropriate complimentary closing. This document is called a/an:

a)

resume

b)

occupation

c)

job application

d)

letter of application

152.

José likes to travel across the country in his recreational vehicle. When he arrives in a new town, he stays at a local campground. He looks for part-time employment while he is in town. The type of work José is looking for is best called a:

a)

career

b)

hobby

c)

job

d)

routine

153.

Billy uses his knowledge and abilities to make management decisions in his job. What skills is he using?

a)

analytical

b)

basic

c)

communication

d)

transferable

154.

Myra is typing a letter of application. She writes, “I am applying for the programmer position advertised in the Times Union. As requested, I am enclosing a completed job application, my certification, my résumé, and three references.” What part of Myra’s letter is this?

a)

address

b)

body

c)

closing

d)

salutation

155.

Israel can be trusted to do what is right and what is expected or required. Which characteristic does he possess?

a)

forgiveness

b)

irresponsibility

c)

loyalty

d)

responsibility

156.

Labor unions allow employees to:

a)

improve worker health and safety protection.

b)

require employers to treat all workers with fairness.

c)

show prejudicial treatment, especially as an indication of bias.

d)

create bargaining power and express their job concerns with their employer.

157.

Isabel wants a career as a nurse. She is working on her CNA certificate while in high school. Next, she wants to receive her registered nurse degree. Lastly, she wants to receive her bachelor of science in nursing. What type of goal is Isabel creating?

a)

strategic goal

b)

attainable goal

c)

short-term goal

d)

stepping-stone goal

158.

An employer is looking for an employee who is responsible and answerable. These employee qualities are called:

a)

accountability

b)

ambition

c)

gratitude

d)

professionalism

159.

A person’s regular field of work or profession, such as a teacher or a nurse, is called a/an:

a)

hobby

b)

mission

c)

occupation

d)

position

160.

Ladasha prepares a document to send to a prospective employer. The document lists her education, work experience, and certifications, and is very formal. This document is called a/an:

a)

resume

b)

occupation

c)

job application

d)

letter of application

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