Worksheetsclasificacion y tecnicas
Total questions: 15
Worksheet time: 8mins
What are the three types of companies classified according to their activity?
Public, Private, Mixed
Local, National, International
Service, Commercial, Industrial
Manufacturing, Retail, Technology
Which type of companies sell an intangible product that satisfies a temporary need?
Service Companies
Industrial Companies
Commercial Companies
Mixed Companies
What is the characteristic of private companies in terms of capital?
Capital is provided by the nation
Capital is provided by the local government
Capital is provided by natural persons from their own assets
Capital is a mix of public and private funds
According to the text, what is the main objective of the Quality Total strategy?
To increase costs
To satisfy customer needs and expectations
To reduce employee motivation
To decrease sales
What is the main focus of the Empowerment technique in modern management?
To limit employee autonomy
To empower employees in decision-making
To reduce employee recognition
To discourage new ideas
What is the purpose of the Balance Scorecard methodology in a company?
To eliminate customer feedback
To reduce employee training
To define and monitor the company's strategy based on organizational objectives
To increase production costs
What is the main advantage of using outsourcing in a company?
Increased costs
Competing with other companies
Limited access to technology
Access to better technological resources without the need to train staff
What is the main disadvantage of outsourcing according to the text?
Access to better resources
Reduced competition
Problems, costs, and delays if the service provider cannot handle a process
Increased costs
What is the main advantage of e-commerce for a business?
Limited growth potential
Availability 24/7
Higher initial costs compared to physical stores
Limited reach for the business
What is the main purpose of the Pareto diagram in a company?
To identify the least important problems
To classify information from least to most relevant
To recognize the most important problems to focus on
To eliminate all problems
What is the main goal of the Ishikawa diagram or fishbone diagram?
To create more problems in the company
To focus only on the symptoms of a problem
To identify problems and provide solutions
To ignore problems and their causes
What is the primary objective of benchmarking in a company?
To discourage innovation in the company
To obtain a competitive advantage
To avoid becoming a reference in the market
To make processes less efficient
What is the main focus of the Reengineering of Processes methodology?
To implement processes without evaluation
To maintain inefficiencies and redundancies in processes
To identify areas of improvement and establish new work methods
To avoid analyzing existing processes
What is the primary purpose of the SWOT matrix in a company?
To focus only on opportunities
To provide a general overview of the company
To ignore weaknesses and threats
To identify strengths and opportunities
What is the main characteristic of the B2C type of e-commerce?
Selling products from one consumer to another
Focusing on government transactions
Selling products to consumers online
Directly targeting other businesses
