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Communication Skills (10th SUN)

Total questions: 28

Worksheet time: 18mins

Name
Class
Date
1.

Which method of communication uses body language, gestures, and facial expressions?

a)

Verbal

b)

Non-verbal

c)

Written

d)

Digital

2.

What is the main advantage of written communication?

a)

Immediate feedback

b)

Permanent record

c)

Body language

d)

Tone of voice

3.

What does effective communication require from the sender?

a)

Clear message

b)

Loud voice

c)

Complex vocabulary

d)

Fast delivery

4.

In written communication, which element is crucial for clarity?

a)

Body language

b)

Tone of voice

c)

Proper grammar and punctuation

d)

Hand gestures

5.

In which method of communication is tone of voice most important?

a)

Written

b)

Non-verbal

c)

Verbal

d)

Digital

6.

Which of the following methods of communication is typically the fastest?

a)

Email

b)

Text message

c)

Letter

d)

Face-to-face

7.

What type of communication is a PowerPoint presentation an example of?

a)

Verbal

b)

Non-verbal

c)

Written

d)

Visual

8.

Which of the following is a barrier to effective communication?

a)

Clear language

b)

Noise

c)

Proper punctuation

d)

Good posture

9.

Which of the following is a primary method of communication?

a)

Verbal

b)

Non-verbal

c)

Written

d)

All of the above

10.

How does non-verbal communication primarily differ from verbal communication?

a)

Uses words

b)

Does not use words

c)

Requires listening

d)

Involves writing

11.

Which of the following is an example of digital communication?

a)

Letter

b)

Email

c)

Face-to-face conversation

d)

Newspaper

12.

What is a significant drawback of verbal communication?

a)

Lack of immediate feedback

b)

Risk of misinterpretation

c)

Permanent record

d)

Complex message conveyance

13.

Which communication method allows for immediate feedback?

a)

Email

b)

Text message

c)

Face-to-face conversation

d)

Letter

14.

What is the primary purpose of feedback in communication?

a)

To interrupt

b)

To confirm understanding

c)

To lengthen the conversation

d)

To change the topic

15.

Which of the following is NOT an example of non-verbal communication?

a)

Eye contact

b)

Posture

c)

Handwriting

d)

Facial expressions

16.

Which is the oldest means of communication?

a)
b)
c)
d)
17.

What is the use of clarity in communication?

a)

makes comprehension easier

b)

saves time and money

c)

strengthens relations

d)

builds goodwill

18.

What is the definition of communication barriers?

a)

obstacles that get in the way of clear communication

b)

obstacles that get in the way of clear writing

c)

obstacles that get in the way of clear blogging

d)

obstacles that get in the way of clear tweeting

19.

Which of the following is an example of courtesy in communication?

a)

Opening the door for a stranger

b)

Asking your grandfather out to lunch

c)

Texting your friend “happy birthday!”

d)

Being respectful of the receiver’s culture

20.

What is an example of a cultural barrier?

a)

Loud music plays as nurse talks to patient

b)

A pharmacy is not wheelchair accessible

c)

Deaf child struggles to form sentences

d)

Women doesn't make eye contact due to religion

21.

Deaf people hear at a very loud volume of sound. What barrier is most evident?

a)

Physiological

b)

Psychological

c)

Linguistic

d)

Physical

22.

When is the communication process complete?

a)

When the sender transmits the message.

b)

When the message enters the channel.

c)

When the message leaves the channel.

d)

When the receiver understands the message.

23.

___________ is the receiver’s response to the sender’s message that indicates understanding?

a)

Hearing

b)

Seeing

c)

Encoding

d)

Giving Feedback

24.

Communication is when the SENDER speaks AND the ________ accurately decodes its meaning

a)

SENDER

b)

RECEIVER

c)

MESSAGE

d)

FEEDBACK

25.

In this communication, you think and learn about each other, talk and reason with each other, and evaluate each other.

a)

Intrapersonal communication

b)

Interpersonal communication

c)

Online communication

d)

Machine-assisted communication

26.

In this type of communication you think and learn about yourself, talk and reason with yourself, and evaluate yourself.

a)

Public communication

b)

Interpersonal comunucation

c)

Online communication

d)

Intrapersonal communication

27.

It is a communication between individuals in a personal relationship which builds through time and involves their thoughts and feelings to a certain level.

a)

Intrapersonal communication

b)

Public communication

c)

Interpersonal communucation

d)

Small group communication

28.

The four elements of communication are:

a)

Message, sender, receiver and feedback

b)

Sender, message and receiver

c)

Message, feedback, verbal and nonverbal

d)

Books, television, computers and radio