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Worksheets[Jamie] A2P 8.3 Communication skills Exercise 7 8 9
Total questions: 27
Worksheet time: 23mins
Complete the expressions for giving feedback using the words below.
We're ____ your progress.
were
great with
pleased with
for improvement
have
Complete the expressions for giving feedback using the words below.
You're ____ technology.
were
great with
pleased with
for improvement
have
Complete the expressions for giving feedback using the words below.
You ___ very supportive.
were
great with
pleased with
for improvement
have
Complete the expressions for giving feedback using the words below.
You ____ an excellent sense of humour.
were
great with
pleased with
for improvement
have
Complete the expressions for giving feedback using the words below.
There are a couple of areas ______ .
were
great with
pleased with
for improvement
have
Complete the expressions for giving feedback using the words below.
We think you ____ your admin skills.
were
great with
pleased with
could improve
have
A Match the expressions (1–4) with the correct heading (a–d).
However, I have to point out some areas for development.
Preparing someone for the feedback
Is that OK with you?
Asking for consent (agreement)
The reason we're concerned is …
Giving clarification
Would that be a fair assessment?
Encouraging self-assessment
A Match the expressions (1–4) with the correct heading (a–d).
Let me explain the process.
Preparing someone for the feedback
How about that?
Asking for consent (agreement)
A good example of that was …
Giving clarification
How did you feel it went?
Encouraging self-assessment
A Match the expressions (1–4) with the correct heading (a–d).
Let me explain the process.
Preparing someone for the feedback
How about that?
Asking for consent (agreement)
A good example of that was …
Giving clarification
How did you feel it went?
Encouraging self-assessment
A Match the expressions (1–4) with the correct heading (a–d).
We'll start with the positive feedback, then we'll move on
to areas for improvement.
Preparing someone for the feedback
One example of this is …
Giving clarification
Let me explain why we're concerned.
Giving clarification
A Match the expressions (1–4) with the correct heading (a–d).
What do you think about … ?
Encouraging self-assessment
What are your thoughts?
Encouraging self-assessment
We're worried because …
Giving clarification
C Put the words in the correct order.
appreciate / comments / I / thanks / your I
(a)
C Put the words in the correct order.
appreciate / comments / I / thanks / your I
(a)
C Put the words in the correct order.
I'm / that / to hear / glad.
(a)
C Put the words in the correct order.
Agree with / mostly / assessment/ I / your .
(a)
C Put the words in the correct order.
Idea, / that's / interesting / but / an …
(a)
C Put the words in the correct order.
Idea, / that's / interesting / but / an …
(a)
C Put the words in the correct order.
And do that / in the future / to try / I'd like .
(a)
C Put the words in the correct order.
This is / I accept that / for me / sometimes / a problem.
(a)
Which expressions could you use to RESPOND TO positive feedback or corrective feedback or both? Choose: positive, corrective or both for each one.
I appreciate your comments, thanks.
Positive
Both
Corrective
Which expressions could you use to RESPOND TO positive feedback or corrective feedback or both? Choose: positive, corrective or both for each one.
I mostly agree with your assessment.
Positive
Both
Corrective
Which expressions could you use to RESPOND TO positive feedback or corrective feedback or both? Choose: positive, corrective or both for each one.
I'm glad to hear that.
Positive
Both
Corrective
Which expressions could you use to RESPOND TO positive feedback or corrective feedback or both? Choose: positive, corrective or both for each one.
Your feedback is very helpful, thank you.
Positive
Both
Corrective
Which expressions could you use to RESPOND TO positive feedback or corrective feedback or both? Choose: positive, corrective or both for each one.
That's an interesting idea, but …
Positive
Both
Corrective
Which expressions could you use to RESPOND TO positive feedback or corrective feedback or both? Choose: positive, corrective or both for each one.
I'd like to try and do that in the future.
Positive
Both
Corrective
Which expressions could you use to RESPOND TO positive feedback or corrective feedback or both? Choose: positive, corrective or both for each one.
I accept that this is a problem for me sometimes.
Positive
Both
Corrective
Which expressions could you use to RESPOND TO positive feedback or corrective feedback or both? Choose: positive, corrective or both for each one.
That's good to know.
Positive
Both
Corrective
