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On the phone quiz

Total questions: 40

Worksheet time: 23mins

Name
Class
Date
1.

ประโยคภาษาอังกฤษบอกให้รอสาย

a)

Would you like to leave a message?

b)

Hold the line, please.

c)

I'll put you through to Mr.Jackson, please.

d)

May I have your name, please.

2.

การสอบถามชื่อของผู้ที่โทรศัพท์มา

a)

Who would you like to speak to?

b)

Who are you calling for?

c)

May I have your name, please?

d)

How can I help you?

3.

บทสนทนาภาษาอังกฤษทางโทรศัพท์ เมื่อคนรับสายไม่อยู่ ให้โทรกลับมาใหม่วันหลัง

a)

Would you like to leave a message?

b)

Could you call back later in the day?

c)

I'll tell Mr.Somphong that you called.

d)

I'll make sure Mr.Somchai rings you as soon as possible.

4.

บทสนทนาภาษาอังกฤษเมื่อโอนสายโทรศัพท์ไปให้ผู้อื่น

a)

I'm sorry. Mr.James is in the meeting.

b)

Can I take a message?

c)

May I leave a message?

d)

I'll put you through to Miss Sarah.

5.

บนสนทนาภาษาอังกฤษทางโทรศัพท์ ฝากข้อความถึงคนไม่อยู่

a)

Hi, I'm trying to reach Mr. Mark.

b)

Could you spell that please?

c)

Could you ask him to call me back?

d)

She is on the phone at the moment.

6.

A: Hello! Is Somying in?

B: _______________.

a)

May I talk to Luke, please?

b)

Okay. I will tell him.

c)

Hold on the moment, please.

d)

Would you like to leave a message?

7.

A: May I speak to Sawitree, please?

B: _______________.

a)

Wait a second

b)

Would you like to leave a message?

c)

Sure! It's 083-3631961.

d)

See you tomorrow.

8.

A: I'm sorry. You must have the wrong number.

B: ____________________

a)

You're welcome.

b)

Yes, you are.

c)

Is this 3456-2107?

d)

Hang on one second.

9.

dial number

a)

กดหมายเลขโทรศัพท์

b)

หมายเลขผิด

c)

รับโทรศัพท์

d)

จดหมายเลขโทรศัพท์

10.

pick up the phone

a)

รับโทรศัพท์

b)

วางสายโทรศัพท์

c)

โอนสายโทรศัพท์

d)

ฝากข้อความ

11.

Please hold the line.

a)

กรุณาถือสายรอ

b)

กรุณาเข้าแถว

c)

กรุณาวางสาย

d)

กรุณารับสาย

12.

Would you like to ____ a message? (คุณต้องการฝากข้อความไว้มั้ย)

a)

take

b)

leave

c)

send

d)

receive

13.

What is you extension number?

a)

It's 2118.

b)

Yes,please.

c)

Kate speaking.

d)

I like to speake to Kate.

14.

take a message

a)

รับฝากข้อความ

b)

ฝากข้อความ

c)

ขอฝากข้อความ

d)

ส่งข้อความ

15.

Please hold the line.

a)

Yes, please. Thank you.

b)

It's 5308

c)

Yes, Amy speaking.

d)

I'm putting you through

16.

Send..............a text message.

a)

I

b)

We

c)

They

d)

me

17.

Send a text message to...............

a)

He

b)

She

c)

him

d)

We

18.

0814442266

a)

o eight one trible four double two double six

b)

o eight one four four four double two double six

c)

o eight one trible four two two double six

d)

o eight one trible four double two six six

19.

Please send text message to..............

a)

She

b)

Him

c)

He

d)

0861493229

20.

" call back" mean .......

a)

เรียกหา

b)

ตามกลับ

c)

แจ้งข่าว

d)

โทรกลับ

21.

How do you spell your name, please?

a)

My name is Sarah Lee.

b)

081-8877-8889

c)

S-A-R-A-H L-E-E

d)

England

22.

I am to busy so I cannot pick up the phone. I'II ... you ....

a)

hoId - up

b)

ring - back

c)

hang - on

23.

Your voice is too soft. Please, ....

a)

speak Iouder

b)

speak softer

c)

speak smoothly

24.

The phone rang and rang and nobody _________

a)

pick up

b)

hold on

c)

speak up

d)

pass on

25.

The call was ___________ in the middle of our conversation.

a)

call up

b)

cut off

c)

hang up

d)

pass on

26.

A: I'm sorry, but she's out to lunch right now.

B: _____________________________________

a)

Okay. I'll call her right now.

b)

Okay. Lunchtime is fine.

c)

I'll call her after lunch.

27.

A: Would you like to leave a message?

B: ____________________________________

a)

Yes. Please give him the message.

b)

No. I'll call later.

c)

Yes. Go ahead.

28.

A: I'm sorry, but he's in a meeting now.

B: ______________________________________

a)

Okay. Then, I'll meet him now.

b)

Sorry. I can't meet him now.

c)

Do you know when it'll be over?

29.

May: Hello, It’s May. Can I help you?

Bams: Can I talk to Mr. Budi?

May: Sure, __________________________

a)

He is in a meeting now

b)

Just a moment, please

c)

Any message

d)

Call him later

30.

Aryo: Good morning. This is Aryo calling. May I talk to Mr.Agus, please?

Receptionist: ______________ . I'll try to put you through to Mr.Agus at his office.

a)

It's all right

b)

Who's speaking, please!

c)

Hold the line, please

d)

Sorry to keep you waiting

31.

Randy: Good moorning. Laluna Hotel, ....?

Tracy: Can I speak to Mr. Nielson, Please?

Randy: Yes. Wait a moment.

a)

May I help you

b)

Help me please

c)

Can you help me

d)

Can I take a message

32.

A: I'd like to speak to Anne, please.

B: I'm sorry. _____________________.

a)

This isn't it

b)

This isn't she

c)

You must have the wrong number

d)

You must have wrong answer

33.

Arline : Are you available ?(poor signal)

Ratna : .....

a)

Sorry I didn't catch that.

b)

I am available.

c)

Yes Arline.

d)

Can I help you?

34.

Can you …………………….. a little bit. It's very noisy here.

a)

speak up

b)

pick up

c)

call back

35.

Uff! What shall I do? The battery is …………….. and I don't have a charger.

a)

busy

b)

dead

c)

signal

36.

Secretary: Sorry, Dr Winston is not here.

Patient: Oh really! Can I ………………… a message to her.

a)

take

b)

leave

c)

give

37.

Pick up means ....

a)

caII back the phone

b)

answer the phone

c)

speak up

38.

A: Can I have your telephone number, please?

B: _____________________________________

a)

Yes. It's 532-9843.

b)

My zip code is 09783.

c)

No, I don't know

d)

Yes. I have his number. It's 019752514296

39.

Which one is the polite expression when you ask the address of the caller?

a)

Where do you live?

b)

I'm sorry, may I have your address, please?

c)

Sorry, where do you live?

d)

Who's this, please?

40.

Randy: Good moorning. Laluna Hotel, ....?

Tracy: Can I speak to Mr. Nielson, Please?

Randy: Yes. Wait a moment.

a)

May I help you

b)

Help me please

c)

Can you help me

d)

Can I take a message