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WorksheetsInsight into Email Correspondence
Total questions: 23
Worksheet time: 22mins
The most common correspondence we do at office is...
Meeting minutes
Emails
Business Report
Internal office Memo
Email writing is best for...
Informing about something
Convincing about anything we are proposing
Very urgent matter that needs immediate attention
Sustaining business networking correspondence
The best way to address an urgent matter that requires immediate attention is to ..........................................................
I need to send the same information to multiple relevant personnel. I will use the
TO option (direct address)
CC
BCC
I need to email someone but also need other relevant personnel to remain updated on our correspondence. I will use the options of
TO (direct address)
CC
BCC
I am emailing a group of potential candidates regarding follow-up interview-information. I will use
TO (direct address)
CC
BCC
I need to inform multiple personnel without making them aware of who else is receiving the same. I will use
TO (direct address)
CC
BCC
To organize my emails properly, I need to send and receive emails including
Clear dates
Clear subject line
Clear recipient
Clear and complete subject lines
One of the following is Not an email management-tool
Inbox organization
Email filters
Email templates
MailChimp
One of the best ways of organizing my emails is
Putting up a star
Attributing labels
Marking as "important"
To search emails using keywords, I can use
Assigning labels
Email filter
Inbox organizer
Emails for welcome note or sales promotion can utilize
Email filters
Assigning labels
Email templates
Organizer
I can organize my emails in advance through using
Tracking
Reminders
Scheduling
Analytics
The option (a) can lead to ineffective business communication as it provides very little customization opportunity. Often, being rhetorical or persuasive can become next to impossible.
The most pleasant and effective email messages that often ensure successful communication, are the ones that have
Simple and clear language
A clear and complete purpose-statement at the beginning of the email
Information divided into paragraphs that have single message-point each
Finishes with a call to action or reflection of the next step
The one aspect of my writing that can make my email end up in Spam folder is
Language of the purpose - statement
Wording of the subject line
Salutation of the email
Expression of the greetings
The form of language that often leads important emails to Spam folder is
"kindly appreciate your help"
"Communication for international seminar - help with approach"
"Dear Sir/Madam"
"Dear Mr. Khan"
".......@ac.cu.bd"
So, what is important to maintain in our email writing is a .......................................... and a ....................................... or addressing.
(a)
I would rather not take the risk of using a gender-based salutation (Dear Mr./Ms./Mrs.) for
Laura
Smith
Yang
Simon
In my opinion, the most appropriate final salutation (in general) would be
Thank you in advance. Best Regards
I would like to take the opportunity to express my sincere appreciation for any help you may be able to give me
I thank you in advance.
Thank you.
The one point where I cannot expect my receiver to focus effectively is
Introductory paragraph
Extended body of the email
"Note" or "PS" after "Best regards"
In your own industrial work, how important is localizing (Patterning in such a way that will help the relevant local officials or workers understand the English message better) the email messages?
Not important
Somewhat Important
Important
Very Important
Extremely Important
Localizing the email message is important/ not important because...
