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Communication Quiz

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

What are the three basic jobs of managers as mentioned in the text?

a)

To design products, to analyze data, and to implement technology solutions

b)

To collect and convey information, to make decisions, and to promote interpersonal unity

c)

To create reports, to conduct meetings, and to hire employees

d)

To manage finances, to develop marketing strategies, and to handle customer complaints

2.

According to Hamilton and Parker (1987), how do they define communication?

a)

The process of sending and receiving messages

b)

The process of making common to many and sharing

c)

The process of people sharing thoughts, ideas, and feelings with each other in commonly understandable ways

d)

The process of transferring ideas from one person to another

3.

What is the correct way of defining communication according to the text?

a)

The process by which people attempt to share meaning for some purpose through the transmission of symbolic messages

b)

The process of transferring ideas from one person to another

c)

The process of people sharing thoughts, ideas, and feelings with each other in commonly understandable ways

d)

The process of sending and receiving messages

4.

What is the first step in the communication process according to the text?

a)

The message is transmitted

b)

The idea becomes a message

c)

The sender has an idea

d)

The receiver gets the message

5.

What is the role of feedback in the communication process?

a)

Initiates the communication process by having an idea

b)

Enables the sender to evaluate the effectiveness of the message and provides guidance for the next message

c)

Transmits the message from sender to receiver

d)

Decodes the message and interprets the exact meaning

6.

What are some physical barriers to communication mentioned in the text?

a)

Feedback, encoding, and decoding

b)

Language, semantics, and jargon

c)

Noise, time, and distance

d)

Culture, background, and environment

7.

What is the process of changing the raw idea from its mental form into symbols called?

a)

Receiving

b)

Encoding

c)

Decoding

d)

Transmitting

8.

What is the carrier of the message such as written words or spoken words in the form of communication?

a)

Channel

b)

Medium

c)

Sender

d)

Receiver

9.

What is the targeted audience of the message known as?

a)

Sender

b)

Decoder

c)

Encoder

d)

Receiver

10.

What is the act of translating symbols of communication into their ordinary meanings called?

a)

Transmitting

b)

Encoding

c)

Decoding

d)

Receiving

11.

What is the final link in the communication chain that enables the sender to evaluate the effectiveness of the message?

a)

Decoding

b)

Transmitting

c)

Encoding

d)

Feedback

12.

What is the process the receiver goes through in trying to interpret the exact meaning of a message called?

a)

Decoding

b)

Encoding

c)

Receiving

d)

Transmitting

13.

What are the various elements of communication briefly described in the text?

a)

Channel selection, physical barriers, semantics, interpretations

b)

Sender, message, medium, receiver, feedback

c)

Noise, time, distance, semantics, interpretations

d)

Denotations, connotations, euphemisms, bypassed instructions

14.

What is the means used to convey the message such as written words or spoken words in the form of communication?

a)

Receiver

b)

Channel

c)

Medium

d)

Sender

15.

What is the process of putting a message into the form in which it is to be communicated called?

a)

Transmitting

b)

Decoding

c)

Encoding

d)

Receiving