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BUSINESS LANGUAGE QUIZ

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Please remember that your manager must ___________ before you take a leave

a)
ignore
b)
deny
c)
approve
d)
delay
2.

A letterhead __________ details such as your company logo, phone number and address.

a)
includes
b)
ignores
c)
contains
d)
excludes
3.

Thank you _________ your email of 18 March 2024 regarding the damaged packaging.

a)
for
b)
from
c)
about
d)
to
4.

The machine has now been __________

a)
broken
b)
upgraded
c)
fixed
d)

solved

5.

I will send you a ________ for the damaged book.

a)
discount coupon
b)
thank you note
c)
replacement
d)

receipt

6.

Which format is applied for sending information inside an organization?

a)
Internal communication channels
b)
Public advertising platforms
c)
Interdepartmental memos
d)
External communication channels
7.

_____________ refers to banks and credit card companies that provide loans to help finance business or to insure them against risks

a)
monetary establishments
b)
financial organizations
c)
investment firms
d)
financial institutions
8.

_____________ is in charge of advertising jobs and hiring personnel.

a)
Human Resources (HR)
b)
Finance Department
c)
Marketing Team
d)
Customer Service
9.

If you are applying for a job, you must _________ your application to the company

a)
deliver
b)
submit
c)
email
d)
cook
10.

Business letters are used to communicate _____________ individuals outside of the office.

a)
with
b)
among
c)
through
d)
between
11.

Macbook and HP are the biggest __________ in the computer industry .

a)
partners
b)
competitors
c)
rivals
d)
allies
12.

There are five matters arising on the meeting _______ today.

a)
minutes
b)
agenda
c)
schedule
d)
participants
13.

The advertising company has come up with a catchy _______ for the new mobile phone.

a)
motto
b)
slogan
c)
jingle
d)

image

14.

As the secretary of the company, Anne has to take the ________for every meeting.

a)
minutes
b)
attendance
c)
agenda
d)
notes
15.

We are willing to supply the goods ________ a discount of 10%.

a)

at

b)

after

c)

over

d)

in

16.

The supplies will be delivered by Friday at the __________

a)
middle
b)
end
c)
earliest
d)
latest
17.

A good salesperson can ________ almost anybody to buy anything.

a)
persuade
b)
compel
c)
coerce
d)
force
18.

What is the meaning of retail?

a)
Manufacturing of products for personal use
b)
Sale of goods or services to consumers for personal use.
c)
Wholesale of goods to businesses
d)
Distribution of goods to retailers
19.

What is the meaning of benchmarking?

a)
Benchmarking is the process of setting unrealistic goals for a company.
b)
Benchmarking involves copying all business practices from a single industry leader.
c)
Benchmarking is comparing one's business processes and performance metrics to industry bests and best practices from other companies.
d)
Benchmarking is the act of avoiding any comparison with other companies.
20.

What does after sale service mean?

a)
Assistance provided by a company to a customer after they have purchased a product or service.
b)
Service provided before a purchase
c)
Assistance offered during the purchase process
d)
Help available only during business hours