WorksheetsHandling Telephone
Total questions: 10
Worksheet time: 5mins
Aryo : Good morning.This is Aryo calling.May I talk to Mr.Agus,please?
Receptionist : ............... I'll try to put you through to Mr.Agus at his office.
Operator: Subsription Division,Tempo Magazine.Can I help you?
Caller :Yes,I'd like to subscribe to Tempo.
Operator: Yes,ma'am............................
Caller :This usan Olivia
Can I talk to Susan Olivia
Shall I call You with your last name?
May I know who's calling ,please?
Can you tell me her name,please?
Caller:Hello....................................?
Nita :I'm sorry,he is out .Could you call back at four?
Caller:All right.Thank you
Could you speak to Mr.Aziz,please?
Can I take a message from you
Could I speak to Mr.Aziz,please?
Would you like to call him again
Doni :Hello ........................................?
Iwan :Yes,speaking
Doni :I need some information about the product you launched yesterday
Could you tell me about your product ,please
Who's speaking
Could I speak to Mr.Iwan,please
Could you put me through to Doni
Sandi : Good morning.This is Sandi.May I talk to Mr.Zaenal,please?
Receptionist: ...................I'll try to put you through to Mr.Sandi at his office.
Hold the line,please
Sorry to keep you waiting
Who's speaking,please
Yes,I'm speaking
Taufiq:Happy Travel,taufiq speaking
Olga :Hello,Mr.taufiq.This is Olga..................
Taufiq:Oh,yes,Miss Olga.I hope you and your family will have a wonderful time.
Olga :Thank you.We are very excited.
I am sad to tell you the truth
I liked to talk about the ticket service
I am disappointed with the service last night
I am calling to confirm my trip to Disneyland
Andre : I need to book a room for this weekend.May I know the rate?
Banu : ........... And which room would you like to have, single or double?
Andre : Sure.My name is Andrea Thomas and I'd like single room,please.
Will you put me through Mr.Brown?
Can I talk to the manager?
May I leave a message?
May I know who's speaking?
Receptionist: Good morning.What can I do for you,sir?
Guest : I'd like to talk to the Personnel Manager,please.
Receptionist: ....................?
Guest : Yes.My name is Hendarto.
May I have your name
Could you call him later
Have you met him before
Have you made an appointment
Receptionist: Good morning, Nirwana Hotel. Can I help you?
Caller : Room 1023, please.
Receptionist : I'm sorry, there is no answer.............................?
What can I do for you
How do you spell it
Can I tke a message
He is not in at the moment
Receptionist : ......................................................
Caller : May I speak to Mr. Rahadi, please?
Receptionist : Hold on, please?
Good morning,Nusantara Airlines. Can I help you?
Hi. This is Nusantara Airlines. Can I help you?
Hi. I'm Rendy from Nusantara Airlines.Who are you?
Hello. Good morning. You're Mr. Gondo, right
