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Worksheetsservices
Total questions: 18
Worksheet time: 8mins
Multi-choice: Which of the following is covered by Enhanced Limited Lifetime Warranty?
EX2K, EX3K and EX4K series
EX9200 series
Indoor AP series
SSR100 and SSR1K series
Outdoor AP series
Single-choice: With ELLW, PSUs and Fans on EX switches are covered for up to 5 years. True or False?
True
False
Single-choice: ELLW offers _______ advance hardware replacement.
Next Business Day Ship
Same-day 4 hour
Return To Factory
Next Business Day Delivery
Single-choice: ELLW entitles the customer to get lifetime firmware updates. True or False?
True
False
Multi-choice: Which of the following is true?
For ELLW entitlement, an EX switch requires a valid Mist subscription
For ELLW entitlement, an indoor AP requires a valid Mist subscription
For ELLW entitlement, a SSR requires a valid SSN subscription
For ELLW entitlement, an EX switch does not require any subscription.
Multi-choice: To optimise an EX4100 AI LAN commercial proposal while complying with NBD hardware replacement SLA, I should ______.
Propose SVC-ND for all EX switches
Propose SUB-2S with COR support for all EX switches
Purchase a few spares for service restoration
Propose SUB-2S subscription for all EX switches
Single-choice: Which of the following is not offered by Juniper SVC?
JTAC-only support
Return-To-Factory
5 Business Days Advance Replacement
Next Business Day Delivery
Same Day Delivery
Multi-choice: Where are the in-country depots located?
UPS Subang Jaya
UPS Penang
UPS Miri
UPS Kuching
UPS Inanam
Multi-choice: Where are the regional and global depots located?
UPS APAC, SG
UPS Louisville, US
UPS EMEA, NL
UPS Mexico, MX
Single-choice: what is the coverage duration of Juniper standard warranty?
1 year
2 years
6 months
90 days
Single-choice: Juniper standard warranty offers ____ replacement.
Return-To-Factory
Next Business Day Ship
Same Day Delivery
no
Single-choice: With RTF, a replacement will be shipped after ___ business days after receipt of the defective hardware.
2
5
10
20
Single-choice: SVC-SD offers 24x7x365 advance replacement coverage. True or False?
True
False
Single-choice: SVC-ND offers ___ advance replacement coverage.
24x7x365
8x5xNBD
12x5xNBD
12x7x365
Multi-choice: Which of the following can be proposed for multi-year support?
ADV-XCH NDS for outdoor AP series
SVC-ND for outdoor AP series
ADV-XCH NDS for Mist Edge appliances
SVC-ND for Mist Edge appliances
Single-choice: For an advance replacement to arrive the next business day, the RMA must be processed by ___ local time on a business day.
1pm
2pm
3pm
4pm
Single-choice: Juniper software support is included in each subscription. True or False?
True
False
Single-choice: Juniper software support is included in each perpetual license. True or False?
True
False
