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Kiểm tra tiếng anh chuyên ngành Marketing

Total questions: 11

Worksheet time: 48mins

Name
Class
Date
1.

Product is anything that can be offered to a market for consumption that might satisfy a (a)   or need.

2.

Service is an activity, benefit, or satisfaction offered to a market that is (a)   (vô hình) and does not result in the ownership of anything

3.

Tangible or Intangible product?

Categorize the following

Toyota cars

Apple iphones

Shiseido sunscreen

Starbucks coffee

A trip to Las Vegas

Vietravel Airlines

A financial consultant

Instagram account

Tangible
Intangible
4.

Organize these options into the right categories

Categorize the following

Education

Transportation

Financial services

Fire department

Military services

Wholesale and retail

Consumer services
Business services
Public services
5.

Relative clauses

a)

The customers

________

purchased the Starbucks coffee are from Japan.

1.

who

b)

The Shiseido sunscreen

____ you gave me is very good.

2.

which

c)

Do you know the financial consultant

_____

are standing outside the bank?

3.

who

d)

The insurance company __

reputation is good has an office in London.

4.

whose

e)

The Hershey chocolate__ you like comes from the United States.

5.

that

6.

Product life cycle

a)

When the company finds and develops a new idea.

1.

Product development

b)

When the sales growth is slow and there is not profit.

2.

Introduction

c)

When there are customer satisfaction and increasing profit.

3.

Growth

d)

When sales growth slows down and there is competition in

the market.

4.

Maturity

e)

When sales and profits decrease.

5.

Decline

7.

1There are 7 main stages of the new product development process: Idea generation, Screening new ideas, Concept development, Concept testing, Marketing strategy development, Test marketing, Commercialization.

a)

the marketer’s task is to develop this new product into alternative product concepts, find out how attractive each concept is to customers, and choose the best one.

1.

Concept development

b)

to spot good ideas and drop poor ones as soon as possible.

2.

Screening new ideas

c)

The stage of new-product development in which the productØ  and its proposed marketing program are put on trial in realistic market settings.

3.

Test marketing

d)

calls for experiment with a group of target consumers to find out if the concepts have strong consumer appeal.

4.

Concept testing

e)

The systematic search for new-product ideas.

5.

Idea generation

8.

Match the following

a)

Ø  making the prices of goods/services as cheap as possible

1.

Economy pricing

b)

Ø  setting a high price for an item where you have a competitive advantage

2.

Price skimming

c)

setting a high price for unique high-quality item

3.

Premium pricing

d)

Ø  pricing goods at a very low price to encourage people to buy them - often the prices are later raised

4.

Penetration pricing

e)

Ø  pricing one item very low and its complement very high

5.

Captive product pricing

9.

Types of shops

a)

large no-frills stores located outside the town center

1.

outlet stores

b)

independently owned shops licensed to trade under the same name

2.

franchises

c)

shops located in the center of town

3.

high – street shops

d)

shops run by a single company with multiple locations around the country

4.

chain store

e)

small, independently owned stores selling essential products

5.

convenience store

10.

Ø  ​ (a)   : Large trucking firms offer everything from satellite tracking, internet-based shipment management, and logistics planning software to cross-border shipping operations.

​ (b)   Snapper, Toro, and other lawn mower manufacturers run their factories all year long and store up products for the heavy spring and summer buying seasons.

​ (c)   Walmart requires an electronic data interchange which links with its more than 100,000 suppliers through its Retail Link sales data system.

​ (d)   Producers and retailers carry only small inventories of parts or merchandise, often enough for only a few days of operations. New stocks arrive exactly when needed rather than being stored in inventory until being used.​ ​

Choose from the below words
Transportation:
Warehousing:
Logistics information:
Inventory management:
11.

1Chain management:

​ (a)   moving products from the factory to resellers and ultimately to customers

(b)   moving products and materials from suppliers to the factory

​ (c)   moving broken, unwanted, or excess products returned by consumers or resellers


Ø   

Choose from the below words
Outbound distribution:
Inbound distribution:
Reverse distribution: