Font size
WorksheetsProfessionalism Exam Review
Total questions: 40
Worksheet time: 22mins
Understanding, being aware of, and being sensitive to the feelings, thoughts, and experiences of another.
Patience
Empathy
Responsibility
Tact
Long nails can interfere with the use of gloves while performing procedures
True
False
The characteristic of being fair, truthful, and morally upright.
Willingness to learn
Honesty
Acceptance of criticism
Tact
To be reliable or trustworthy.
Competence
Dependability
Self-motivation
Team Player
Perfumes and aftershaves provide pleasant aroma and should be used daily to avoid body odor.
True
False
Able to admit that you don't know the answer or that you are willing to accept help in understanding better
Responsibility
Team Player
Willingness to learn
Discretion
The ability to put up with delay without becoming annoyed or upset, or to act calmly when faced with difficulty
Empathy
Enthusiasm
Patience
Honesty
If you are accepting of criticism you have the ability to deal with disapproval or listen to suggestions for improvement.
True
False
Healthcare workers should present an appearance that inspires confidence and & self image
True
False
Earrings with dangling hoops should be avoided
True
False
Excited, having an interest in, eagerness to do something.
Enthusiasm
Tact
Competence
Honesty
Energetic, ambitious, and able to get things done without being directed by others
Self-motivation
Tact
Team player
Willingness to learn
The ability to avoid giving offense; an intuitive sense of what is right or appropriate.
Patience
Competence
Discretion
Tact
Being qualified and capable of performing a task while striving for accuracy shows
Competence
Discretion
Willingness to learn
Dependability
Being willing to be held accountable for your actions is
Discretion
Self-motivation
Responsiblity
Acceptance of criticism
Tattoos are encouraged in many healthcare facilities
True
False
Having good judgement and the sensitivity needed to avoid embarrassing or upsetting others
Discretion
Honesty
Empathy
Dependability
Understanding and being able to relate to the patient.
Empathy
Honesty
Dependability
Insensitivity
Somebody who works well with others and realizes “THERE IS NO “I” IN TEAM.”
Tact
Discretion
Competence
Team player
Careful and respectful with information
Tact
Discretion
Competence
Team player
Accountability - owning your actions.
Tact
Self motivation
Competence
Responsibility
The ability to do a job well. Trained or having experience
Tact
Self motivation
Competence
Responsibility
Getting up and getting the job done; being ambitious
Tact
Self motivation
Competence
Responsibility
Not caring about someone’s situation
Empathy
Honesty
Dependability
Insensitivity
What is the meaning of Willingness to learn ?
What should an employee do if the facility does not allow tattoos at work?
cover up the tattoo
find another job
get more tattoos
All are part of personal appearance except?
hair
jewelry
makeup
diet
What does tact refer to in the context of professional qualities of a medical assistant?
The ability to perform medical procedures with precision
Sensitivity in dealing with others or with difficult issues
The knowledge of medical terminology and jargon
The ability to work long hours without supervision
The exchange of information, thoughts, ideas and feelings is:
Listening
Emapthy
Communication
Discretion
To be reliable or trustworthy.
Competence
Dependability
Self-motivation
Team Player
Perfumes and aftershaves provide pleasant aroma and should be used daily to avoid body odor.
True
False
Able to admit that you don't know the answer or that you are willing to accept help in understanding better
Responsibility
Team Player
Willingness to learn
Discretion
Using medical terminology can interfere with communication.
True
False
If you are accepting of criticism you have the ability to deal with disapproval or listen to suggestions for improvement.
True
False
Healthcare workers should present an appearance that inspires confidence and & self image
True
False
Having the ability to say or do the kindest most fitting thing in a difficult situation shows __________.
Honesty
Empathy
Tact
Self-Motivation
____________ is having the ability to begin or follow through with tasks, you should not have the need for constant direction.
Self-motivation
Dependability
Responsibility
Tact
This type of criticism helps you improve your work.
Constructive
Abusive
Psychological
Competence
