WorksheetsCommunication Quiz
Total questions: 15
Worksheet time: 8mins
What is the Latin origin of the word 'communication'?
Communicare
Communicatio
Communicant
Communicable
According to Koontz and Weihrich, how is communication defined?
The transfer of information from a sender to a receiver
The exchange of ideas between two parties
The act of speaking or writing
The sharing of emotions
Which of the following is NOT one of the 7 Cs of communication?
Clear
Concise
Complicated
Courteous
What does the 'encoding' process in communication involve?
Sending the message
Providing feedback
Receiving the message
Translating the message into symbols
Which type of communication involves spoken words?
Oral communication
Visual communication
Written communication
Non-verbal communication
What is a disadvantage of oral communication?
Building relationships
Lack of record-keeping
Clear communication
Immediate feedback
Which type of communication is characterized by a structured format?
Informal communication
Formal communication
Non-verbal communication
Visual communication
What is a key advantage of written communication?
Less personal
Permanent record
Non-verbal cues
Immediate feedback
Which of the following is a form of non-verbal communication?
Letter
Body language
Report
What does 'feedback' refer to in the communication process?
The channel used
The encoding of the message
The response to the message
The initial message
Which type of communication flows between individuals at the same level of authority?
Horizontal communication
Diagonal communication
Vertical communication
Formal communication
What is a disadvantage of informal communication?
Improves interpersonal relationships
Potentially leading to misunderstandings
Encourages open communication
Facilitates conflict resolution
Which of the following is an example of visual communication?
A phone call
A pie chart
A letter
A speech
What is the primary focus of formal communication?
Casual interactions
Organizational hierarchy
Creative ideas
Personal relationships
Which of the following is a characteristic of audio-visual communication?
Uses only written words
Combines voice and visuals
Is informal in nature
Is limited to face-to-face interactions
