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B2 [Jamie] 5.3 Communication skills Exercise 8

Total questions: 23

Worksheet time: 14mins

Name
Class
Date
1.

Complete the sentences from the video using the words and phrases below.


I'm afraid you're not seeing ____here.

a)

you're saying


b)

accurate


c)

the big picture

d)

improvement


e)

this might happen


2.

Complete the sentences from the video using the words and phrases below.


I take on board what ____

a)

you're saying


b)

accurate


c)

the big picture

d)

improvement


e)

this might happen


3.

Complete the sentences from the video using the words and phrases below.

There's room for ___. I agree.

a)

you're saying


b)

accurate


c)

the big picture

d)

improvement


e)

this might happen


4.

Complete the sentences from the video using the words and phrases below.


I'm not sure what you're saying is necessarily (____/ quite true).

a)

you're saying


b)

accurate


c)

the big picture

d)

improvement


e)

this might happen


5.

Complete the sentences from the video using the words and phrases below.

You have to remember that (we predicted ____/ I warned you sales might fall).

a)

you're saying


b)

accurate


c)

the big picture

d)

improvement


e)

this might happen


6.

Complete the sentences from the video using the words and phrases below.


I can see your ____

a)

appreciate

b)

and why


c)

point


d)

useful



e)

this before


7.

Complete the sentences from the video using the words and phrases below.


That's ____ to think about.

a)

appreciate

b)

and why


c)

point


d)

useful



e)

this before


8.

Complete the sentences from the video using the words and phrases below.


That's ____ to think about.

a)

appreciate

b)

and why


c)

point


d)

useful



e)

this before


9.

Complete the sentences from the video using the words and phrases below.

We've talked about _____

a)

appreciate

b)

and why


c)

point


d)

useful



e)

this before


10.

Complete the sentences from the video using the words and phrases below.


I understand what you're saying, _____

a)

appreciate

b)

and why


c)

point


d)

useful



e)

this before


11.

Complete the sentences from the video using the words and phrases below.

I ____ the point you're making, but not necessarily how you're making it.

a)

appreciate

b)

and why


c)

point


d)

useful



e)

this before


12.

decide if the sentences are a) defending your position or b) accepting criticism.


I'm afraid you're not seeing the big picture here.

a)

defending your position

b)

accepting criticism

13.

decide if the sentences are a) defending your position or b) accepting criticism.


I take on board what you're saying.

a)

defending your position

b)

accepting criticism

14.

decide if the sentences are a) defending your position or b) accepting criticism.


There's room for improvement. I agree.

a)

defending your position

b)

accepting criticism

15.

decide if the sentences are a) defending your position or b) accepting criticism.


I'm not sure what you're saying is necessarily (accurate / quite true).

a)

defending your position

b)

accepting criticism

16.

decide if the sentences are a) defending your position or b) accepting criticism.

You have to remember that (we predicted this might happen / I warned you sales might fall).

a)

defending your position

b)

accepting criticism

17.

decide if the sentences are a) defending your position or b) accepting criticism.

I can see your point.

a)

defending your position

b)

accepting criticism

18.

decide if the sentences are a) defending your position or b) accepting criticism.

That's useful to think about.


a)

defending your position

b)

accepting criticism

19.

decide if the sentences are a) defending your position or b) accepting criticism.

I understand what you're saying, and why.



a)

defending your position

b)

accepting criticism

20.

decide if the sentences are a) defending your position or b) accepting criticism.

We've talked about this before.



a)

defending your position

b)

accepting criticism

21.

decide if the sentences are a) defending your position or b) accepting criticism.


I appreciate the point you're making, but not necessarily how you're making it.

a)

defending your position

b)

accepting criticism

22.

Look at the examples of challenging feedback. Type how you would respond.

'You need to improve your accuracy. There are a lot of mistakes in your work.'

4 lines
23.

Look at the examples of challenging feedback. Type how you would respond.

'This isn't good enough. You need to address the communication problems in your team.'

4 lines