WorksheetsCSS 1.4 The Retail Product Cycle Knowledge Check
Total questions: 15
Worksheet time: 8mins
Name
Class
Date
1.
Use the page from the personnel policy below to answer the question that follows:
- All employees can use their 20% discount cards for purchases.
- Discount cards are non-transferable.
- Employees are not allowed to ring up their own purchases.
- Employees must pay for food purchases before consuming food.
- Under no circumstances should employees leave the store with goods that have not been paid for.
A cashier at the Pharmaid decides to buy a candy bar to eat during break. According to the personnel policy shown, how should the cashier pay for the candy?
a)
Ring up the candy himself before the break begins.
b)
Use another employee's discount card to buy the candy.
c)
Ask someone else to ring up the candy after the break begins.
d)
Pay for the candy after the break is over.
2.
A cashier notices that the line of customers waiting to check out is quickly growing. The cashier should:
a)
Continue to ring out each customer as quickly as possible.
b)
Acknowledge the customers in line and call for assistance.
c)
Tell the manager that more help is needed at the register.
d)
Go get another associate to help.
3.
The key term in retail for a period that an item remains usable or fit for consumption is called:
a)
Inventory
b)
Spoiled
c)
Shelf Life
d)
Expiration
4.
In the retail product cycle, what step comes after distribution of products?
a)
Distrubution
b)
Selling
c)
Selection
d)
Allocation
5.
Which of the following would NOT be a factor that affects which products a retailer chooses to select to offer in a store?
a)
Local customer preferences
b)
Manufacturer incentives
c)
Employee preferences
d)
The store’s location
6.
What’s the term that describes distributing merchandise from the manufacturer to the retailer’s location?
a)
Innovation
b)
Allocation
c)
Alleviation
d)
Reimagination
7.
What’s the term for reducing the price of an item in order to encourage sales?
a)
Net profit
b)
Margin
c)
Markup
d)
Markdown
8.
What item is a retail product?
a)
Car tire warranty
b)
Car tire repair
c)
Car tire installation
d)
Car tire
9.
Merchandise without an expiration date like electronics, tools and home goods typically have a longer
a)
End Date
b)
Conclusion
c)
Shelf Life
d)
Run Time
10.
What item is a retail service?
a)
Jewelry warranty
b)
Jewelry cleaner
c)
Silver bracelet
d)
Gold necklace
11.
The repetitive cycle that occurs with retailers in regard to product assortment is called:
a)
Telemarketing
b)
Clearance
c)
Customer Service
d)
The retail product cycle
12.
When distribution team members use replenishment reports to retrieve quantities of items to be sent to stores they are:
a)
Packing
b)
Mixing
c)
Sending
d)
Picking
13.
Which of the following is most likely to be a role in a retail career?
a)
Mechanic
b)
Babysitter
c)
Buyer
d)
Therapist
14.
Which item is considered a retail product?
a)
New refrigerator
b)
Extended warranty on the refrigerator
c)
Refrigerator repair
d)
Refrigerator delivery
15.
From the list below, select the business in the retail industry
a)
City Park
b)
Department Store
c)
Doctor's office
d)
Car Repair Shop
100 %
