Font size
WorksheetsQuiz September Mission - English
Total questions: 21
Worksheet time: 7mins
#1 Speak Like A Pro - Public Speaking for Professionals
One of the most important steps to Conquer Speech Anxiety?
Practice.
The more effective the practice will be. Stand up when rehearsing and actually speak aloud
Find a friendly face.
Seeing that smiling face (and maybe the occasional thumbs up) can give you a boost in the moment.
Visualize your success.
A common strategy for athletics and other performers works for speaking too.
Breathe. Take a few calming breaths before you go to the front of the room, and take another one before you begin
#1 Speak Like A Pro - Public Speaking for Professionals
How to properly avoid the usage of filler word ?
#1 Speak Like A Pro - Public Speaking for Professionals
From the video above, the word Impromptu Refers to..
#2 Customer Service Training: Dealing with Difficult Customers
What does ECA stand for in the ECA Method?
Empathize, Collaborate, Analyze
#2 Customer Service Training: Dealing with Difficult Customers
-Finishing the interaction with the customer, which we must do in the right way.
-We have to choose our last words to help create advocacy.
-if possible, follow up with them.
Which method does the explanation above belong to?
#2 Customer Service Training: Dealing with Difficult Customers
-Refocus the situation.
-which is confirm what they want.
-fix the situation, or find the best options to help the customer.
Which method does the explanation above belong to?
#2 Customer Service Training: Dealing with Difficult Customers
Which of the following is NOT part of the ECA Method?
#3. Beginner's Guide to Data & Data Analytics, by SF Data School
What is a synonym for "fathom"?
#3. Beginner's Guide to Data & Data Analytics, by SF Data School
What is a synonym for "solely"?
#3. Beginner's Guide to Data & Data Analytics, by SF Data School
What is a synonym for "sequential"?
#3. Beginner's Guide to Data & Data Analytics, by SF Data School
What is a synonym for "delimiter"?
#4 Communication Fundamentals: How To Communicate Better
"If you don't take the time to be sure that you're all on the same page by asking clarifying questions,”
you're all on the same page, what does this sentence actually mean?
#4 Communication Fundamentals: How To Communicate Better
Be sure that you're giving people the benefit of the doubt”
benefit of the doubt. What does this means?
#4 Communication Fundamentals: How To Communicate Better
“You do not want to be wishy-washy around financial results.
If you're giving a number to somebody, “ Wishy-washy have the same meaning?
#4 Communication Fundamentals: How To Communicate Better
"They're in a bad financial crisis and need to shut down a plant".
shut down a plant. Refers to?
LIGHTNING ROUND!
