Font size
WorksheetsPCT Ch 1
Total questions: 30
Worksheet time: 15mins
What types of tasks do patient care technicians commonly perform in inpatient care settings?
Diagnostic and screening tasks
Delegated care tasks
Assessment and treatment tasks
Triage and management tasks
Which of the following is a task that may be assigned to PCTs?
Minor laceration repair
Administering medications
Drawing blood for testing
Explaining the patient’s diagnosis
If a PCT works for a heart care hospital, which of the following tasks might he perform often?
Conducting EKGs
Interpreting EKGs
Cardiac catheterization
Treating patients who become unresponsive
Which other healthcare workers do many of the same tasks PCTs perform?
Physical therapists and speech therapists
X-ray technicians and respiratory technicians
Nursing assistants and medical assistants
Pharmacy technicians and medication aides
Which of the following is true of PCTs and home health care?
PCTs who work in home care may do housekeeping tasks in addition to caring for clients.
PCTs are never hired to do home care.
PCTs who work in home care often give injections.
PCTs who work in home care must be licensed.
A PCT notices that a patient is having a hard time gripping utensils during meals. Which care team member could help?
Occupational therapist
Physical therapist
Medical social worker
Speech-language pathologist
If a PCT has a concern about another employee, how should she address it?
By posting on social media
By telling other PCTs and asking if they agree
By using the facility's chain of command
By making an anonymous complaint to the director of nursing
What is the term for the responsibilities that are within the knowledge, training, and legal definition of a profession?
Job description
Scope of practice
Chain of command
Delegation limits
PCT Jonah forgets to identify Mrs. Contreras and check the meal card before helping her eat dinner. He realizes after she eats that he gave her the wrong meal. He reports his mistake immediately. Which characteristic of professionalism does this show best?
Organization
Honesty
Compassion
Patience
Which of the following is true of dressing in a clean, wrinkle-free uniform?
It is important and a sign of professionalism.
It is not necessary as long as a PCT performs their job properly.
It is not necessary because most employers do not care about appearance.
It is an outdated standard that can be ignored.
What are 2 common requirements for PCT certification?
Recommendation from a healthcare professional and a job offer at a hospital
A letter stating the person’s reasons for becoming a PCT and recommendation from an instructor
Completion of a PCT course and a letter of recommendation from a hospital administrator
Completion of a PCT course and passing a test given by the certification agency
In some cases, ________________ is accepted for PCT certification in place of a training course.
Passing an extra text
Recommendation from a provider
On-the-job training
An independent research project
If ethics tell people what they _________ do, laws tell them what they _________ do.
Want to; need to
Should; must
Could; would like to
Cannot; must not
Which of the following is considered unethical?
Asking a patient’s son for his phone number when the patient is discharged
Telling a patient you were happy to have met and cared for her
Asking a patient if she would like her family members to stay in the room or go to a waiting area during a care procedure
Telling a patient that you are very happy about the improvements you have seen to her health during her hospital stay
What document replaced the American Hospital Association’s Statement on a Patient’s Bill of Rights?
The Dying Person’s Bill of Rights
The Hippocratic Oath
The Patient Care Partnership
The Affordable Care Act
Before a patient participates in a medical research study, a provider must
Give a detailed explanation of the study and tell the patient about possible risks
Ask if the patient wants to know what the risks may be
Arrange for the patient to talk to the researchers who are running the study
Make sure the patient does not know about any risks involved
The Patient Self-Determination Act requires medical facilities to inform patients about
Organ donation
Genetic testing
Insurance choices
Advance directives
A patient being treated in the emergency department collapses. He is not breathing and has no pulse. The patient has a DNR order in his chart. Which of the following is true?
Any trained healthcare worker must start CPR right away.
CPR should not be performed.
Only a provider can start CPR.
Only an emergency medical technician can start CPR.
A patient assigned male at birth uses the name Ms. Jones and uses she/her pronouns. A PCT must
Use male pronouns when talking to the patient
Use female pronouns when talking to the patient
Avoid using any pronouns when talking to the patient
Ask the patient which pronouns to use
What is one way a PCT can promote patient rights during care?
By performing care quickly so the patient can be left alone
By telling the patient stories about other patients during care so he feels less isolated
By letting the patient make as many choices as possible about how care is performed
By making all decisions for the patient so as not to cause stress
How does HIPAA protect patient rights?
By making sure patients are only treated by qualified providers
By protecting choices about what care to receive
By requiring healthcare workers to report abuse
By keeping health information private and secure
A local news anchor is being treated at the hospital where Juan works as a PCT. He tells his friends that he is caring for the news anchor and even drew her blood. Which of the following is true?
What Juan did was illegal and unethical.
What Juan did was not illegal, but it was unethical.
What Juan did was not illegal or unethical because the news anchor is a public figure.
What Juan did was not illegal or unethical because the news anchor signed a form consenting to treatment.
Why are a PCT’s communication skills important to the quality of patient care?
Because patients will tell others positive things about the facility if a PCT is pleasant to talk to
Because PCTs communicate observations and concerns about patients to the nurse
Because nurses and providers do not have the time to talk to patients themselves
Because good communication gives the PCT information they need to make a diagnosis
In the communication process, what step comes after receiving a message?
Sending a message
Providing feedback
Forming an argument
Repeating the message
During a blood draw, a patient winces when the needle is inserted and then bites her lip. The PCT asks if she is in pain and the patient says she is not. What might make the PCT think the patient is not telling the truth?
The patient’s nonverbal communication
The patient’s verbal communication
The PCT’s nonverbal communication
The PCT’s verbal communication
What would be the most professional way for the PCT to clarify the situation described in question #3?
I think you’re lying to me. It hurts, doesn’t it?
That’s kind of sus. It looks like you’re hurting.
Do I trust your words or your face?
It’s OK to tell me if it hurts. It looks like you might be in pain.
Keaton works as a PCT at a facility that uses an online medical interpretation service. Mrs. Qian is a new patient who is a native speaker of Mandarin Chinese. Every time Keaton asks her a question, she pauses and then nods and says, “Yes.” Keaton is not sure she understands. What should he do?
Ask her if he should Google common words in Chinese
Ask her if she would like an interpreter
Ask her to repeat what he said
Ask her to write down her response
When PCT Johanna is helping patients who are obese with their meals, she suggests they eat their vegetables first and avoid carbohydrates. She removes desserts from their trays. She does not do this with other patients. Which of the following is true?
Johanna’s actions help these patients by improving their habits.
Johanna’s actions are not correct and may be based on bias; they may harm patients.
Johanna’s actions are not correct but they are harmless.
Johanna’s actions make no difference since she is not a provider.
A PCT who works at a children’s hospital will see less diversity in patient _______ than a PCT who works at a community hospital.
Culture
Income
Education
Age
A PCT is caring for an elderly patient who has complained several times that a new medication is making her feel sleepy and confused. The PCT believes these feelings are not related to the medication and are normal for an older person. Which of the following is true?
The PCT should look up the drug and see if these are possible side effects before deciding whether to report them.
The PCT should report the patient’s complaints.
The PCT should suggest that the patient tell the nurse.
The PCT should ask the patient’s family members if they have noticed a difference in the patient.
