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Quiz September Mission Bahasa

Total questions: 21

Worksheet time: 8mins

Name
Class
Date
1.

#1 Speak Like A Pro - Public Speaking for Professionals

Salah satu langkah terpenting untuk Mengatasi Kecemasan Berbicara?

a)

Berlatih.

Semakin dekat Anda dapat meniru pengalaman berbicara, semakin efektif latihan tersebut. Berdirilah saat berlatih dan berbicaralah dengan lantang

b)

Carilah wajah yang ramah. Apakah Anda memiliki teman di kelas? Seseorang yang ingin Anda jadikan teman? Gunakan orang tersebut sebagai titik acuan.

c)

Bayangkan kesuksesan Anda. Strategi umum untuk atlet dan pemain lain juga berlaku untuk berbicara.

d)

Bernapas. Ambil beberapa napas yang menenangkan sebelum Anda pergi ke depan kelas, dan ambil satu lagi sebelum Anda mulai

2.

#1 Speak Like A Pro - Public Speaking for Professionals

Bagaimana cara menghindari penggunaan kata pengisi dengan benar?

a)
Ulangi kalimat-kalimat pertama
b)
Gunakan sebelum kalimat berikutnya
c)
Jeda sesekali dan diam
d)
Ingat dengan cepat apa yang akan datang selanjutnya
3.

#1 Speak Like A Pro - Public Speaking for Professionals

Impromptu Memiliki Arti

a)
not rigidly following established form, custom, or rules
b)
done without being planned, organized, or rehearsed
c)
done instantly and without conscious thought or decision
d)
not made or done willingly or by choice
4.

#2 Customer Service Training: Dealing with Difficult Customers

Apa kepanjangan ECA dalam Metode ECA?

a)
Engage, Communicate, Act
b)
Empathy, Control, Advocacy
c)
Evaluate, Control, Approach
d)
mpathize, Collaborate, Analyze
5.

#2 Customer Service Training: Dealing with Difficult Customers

-Finishing the interaction with the customer, which we must do in the right way.

-We have to choose our last words to help create advocacy.

-if possible, follow up with them.

Metode mana yang dijelaskan di atas?

a)
Empathy
b)
Control
c)
Advocacy
d)
Emotional
6.

#2 Customer Service Training: Dealing with Difficult Customers

-Refocus the situation.

-which is confirm what they want.

-fix the situation, or find the best options to help the customer.

Metode mana yang dijelaskan di atas?

a)
Empathy
b)
Control
c)
Advocacy
d)
Emotional
7.

#2 Customer Service Training: Dealing with Difficult Customers

Manakah dari berikut ini yang BUKAN bagian dari Metode ECA?

a)
Empathy
b)
Advocacy
c)
Control
d)
Apology
8.

#3. Beginner's Guide to Data & Data Analytics, by SF Data School

Apa sinonim dari "fathom"?

a)
Ignore
b)
Misjudge
c)
Comprehend
d)
Neglect
9.

#3. Beginner's Guide to Data & Data Analytics, by SF Data School

Apa sinonim dari "solely"?

a)
Partially
b)
Exclusively
c)
Indirectly
d)
Hesitantly
10.

#3. Beginner's Guide to Data & Data Analytics, by SF Data School

Apa sinonim dari "sequential"?

a)
Random
b)
Simultaneous
c)
Consecutive
d)
Interrupted
11.

#3. Beginner's Guide to Data & Data Analytics, by SF Data School

Apa sinonim dari "delimiter"?

a)
Divider
b)
Combination
c)
Connection
d)
Merger
12.

#4 Communication Fundamentals: How To Communicate Better

"If you don't take the time to be sure that you're all on the same page by asking clarifying questions,” you're all on the same page, apa sebenarnya arti kalimat ini?

a)
You are reading the same book
b)
You all agree and understand each other
c)
You all need to start from the beginning
d)
You are having separate conversations
13.

#4 Communication Fundamentals: How To Communicate Better

"Be sure that you're giving people the benefit of the doubt” benefit of the doubt. Artinya?

a)
Suspect someone of wrongdoing
b)
Assume someone is wrong
c)
Assume someone is innocent or correct without full proof
d)
Ignore someone completely
14.

#4 Communication Fundamentals: How To Communicate Better “You do not want to be wishy-washy around financial results.

If you're giving a number to somebody, “ Wishy-washy memiliki arti yang sama dengan?

a)
Clear and decisive
b)
Uncertain and indecisive
c)
Strong and firm
d)
Confident and assertive
15.

#4 Communication Fundamentals: How To Communicate Better

"They're in a bad financial crisis and need to shut down a plant".

shut down a plant. Mengacu kepada?

a)
Stop watering plants
b)
Close a manufacturing or industrial facility
c)
Turn off all electricity in a building
d)
Replace all workers in a company
16.

Lightning Round!

17.

Apa kepanjangan dari "POV"?

a)
Point of View
b)
Personally Obvious
c)
Public Opinion
d)
Present On Venue
18.

Apa arti singkatan "GMTA"?

a)
Good Morning to All
b)
Giraffes Must Tapdance Aggresively
c)
Great minds think alike
d)
Grand Master of the Arts
19.

Apa arti singkatan "B@U"?

a)
Back at You
b)
Best at You
c)
By againts You
d)
Back Again You
20.

Apa kepanjangan dari "CMIIW"?

a)
Correct me if Im Wrong
b)
Correct Me If I'm Witty
c)
Could Mean I'm Wrong
d)
Coffee Make it Work
21.

Apa kepanjangan dari "PDF"?

a)
Portable Document Format
b)
Pizza Delivery Forecast
c)
Published Document Form
d)
Potrait Document Format