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WorksheetsLesson 1 Practicing Communication Skills
Total questions: 13
Worksheet time: 8mins
What is the exchange of information through the use of words or actions
body language
active listening
communication
mixed messages
What is postures, gestures, and facial expressions.
body language
mixed messages
passive communication
communication
What is a situation in which your words say one thing but your body language says another?
body language
mixed message
passive communication
active listening
What is it when you speak from your point of view to a message
I message
Aggressive communication
communication
body language
What communicator states his or her position in a firm but positive way?
passive
assertive
aggressive
What type of communicator is overly forceful, pushy, hostile, or otherwise attacking in approach.
assertive
passive
aggressive
What type of communicator has a tendency to give up, give in, or back down without standing up for his or her rights and needs?
aggressive
passive
assertive
What means hearing, thinking, about, and responding to another person's message?
active listening
communication
listening
I messages
What is not part of good speaking skills
Thinking before speaking
use of I message
wait your turn
be honest
What is NOT a good listening skill?
pay attention
wait your turn
make clear, simple statements
mirror thoughts and feelings
If you want to get your (a) across, you need good speaking skills.
It takes skills to be a good (a) .
A communicator can be (a) , aggressive, or passive.
