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Communication Theories

Total questions: 16

Worksheet time: 17mins

Name
Class
Date
1.

Draw a self portrait!

2.

What are ways in which we can communicate?

2 lines
3.

How can theories benefit practitioners in Health and Social Care?

a)

By providing financial advice

b)

By explaining why something is occurring

c)

By offering legal counsel

d)

By diagnosing illnesses

4.

What is the role of theories in understanding practices?

a)

To confuse practitioners

b)

To help understand and improve practices

c)

To create new laws

d)

To entertain

5.

Match the theory.

a)

Tuckman's Theory

1.

Group/ team communication

b)

Egan's Theory

2.

Non-Verbal communication

c)

Argyle's theory

3.

One-to-one communication

6.

Which framework is associated with Egan?

a)

Communication cycle

b)

Group interaction

c)

SOLER framework

d)

Conflict resolution

7.

Which of the following is NOT a stage in Tuckman’s model?

a)

Forming

b)

Storming

c)

Norming

d)

Communicating

8.

In Argyle’s Communication Cycle, what happens after the message is coded?

a)

Message decoded

b)

Message sent

c)

Message received

d)

Message understood

9.

What is the final stage of team development where members demonstrate support for each other?

a)

Forming

b)

Storming

c)

Norming

d)

Performing

10.

What is the key characteristic of the Performing stage?

a)

Establishing rules

b)

Conflict resolution

c)

Productive collaboration

d)

Expressing individuality

11.

Which stage is characterized by the emergence of group harmony?

a)

Forming

b)

Storming

c)

Norming

d)

Performing

12.

Which stage is associated with individuals finding their identity within the group?

a)

Norming

b)

Performing

c)

Forming

d)

Storming

13.

Why is being relaxed important in the SOLER model?

a)

It makes you look lazy

b)

It helps the other person feel at ease

c)

It shows you are not interested

d)

It makes you look unprofessional

14.

Organize the options into the right categories

Categorize the following

When a new team first comes together

discussions can become heated as members start to push their own ideas

isagreements are resolved, compromises reached, and a shared strategy emerges

the team is highly efficient and is productive. Each member of the team is motivated

Forming
Storming
Norming
Performing
15.

What is the primary purpose of the SOLER framework in communication?

a)

To establish authority

b)

To enhance active listening

c)

To create a formal environment

d)

To promote individualism

16.

Write a barrier to communication?

2 lines