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MM Quiz I

Total questions: 5

Worksheet time: 2mins

Name
Class
Date
1.

Adyasha bought a package of Rage Coffee - Silk Bundle consisting of 4 different flavors @ ₹ 499.

Adyasha has been raving about Rage Coffee’s strong taste to her friends and how she will never go back to her previous preferred brand. As such, She perceives that she has gained tremendous benefits for the price she paid.

Rage Coffee has instilled good __________ in Adyasha via the products they sell.

a)

Customer Satisfaction

b)

Customer Value

c)

Customer Delight

d)

Customer Expectation

2.

Apple's practice of selling iPhones, iPads, Macs, Apple Watches, and AirTags that all work seamlessly together is best described as:

a)

Product line stretching

b)

A product mix

c)

An ecosystem (or system lock-in)

d)

Co-branding

3.

With reference to the Case titled, "Kia Motors: Positioning and Growth Strategies in India", What product did KIA launch to compete with Toyota's Innova Crysta ?

a)

Carnival

b)

Seltos

c)

Sonet

d)

Carens

4.

Pritish is a marketing freelancer who organises and handles marketing campaigns for his

clientele.

For one of his clients, he initiated a marketing campaign in a Tier-I city where he found out that

the potential customers tend to stay with the company’s service for around 36 months.

Apparently, his clientele charges their customers a monthly average of Rs. 8,000 with a

retention rate of 40%.

Calculate Customer Lifetime Value (CLTV).

a)

Rs. 2,88,000

b)

Rs. 11,52,000

c)

Rs. 28,800

d)

Rs. 1,15,200

5.

With reference to the Pricing video showcased on Tuesday's Class, What Pricing Technique was possibly displayed in the video?

a)

Cost-Plus Pricing

b)

Target-based Pricing

c)

Breakeven Pricing

d)

Nahi Maloom lol