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Worksheets

Mastering Offer and Application Letters

Total questions: 50

Worksheet time: 1hrs 3mins

Name
Class
Date
1.

What is the primary purpose of an offering letter?

a)

To outline the benefits of the job position.

b)

The primary purpose of an offering letter is to formally offer a job to a candidate.

c)

To provide a summary of the company's history.

d)

To request additional information from the candidate.

2.

What key elements should be included in an application letter?

a)

List of hobbies

b)

Personal anecdotes only

c)

Detailed work history without relevance

d)

Key elements of an application letter include: introduction, qualifications, specific examples, closing statement, and contact information.

3.

How does an offering letter differ from an application letter?

a)

An offering letter is a job offer from an employer; an application letter is a request for consideration from a candidate.

b)

An offering letter is a formal resignation; an application letter is a job acceptance.

c)

An offering letter is a request for a job; an application letter is a job confirmation.

d)

An offering letter is a summary of job responsibilities; an application letter is a performance review.

4.

What tone should be used in a formal application letter?

a)

A casual and friendly tone.

b)

An aggressive and confrontational tone.

c)

A humorous and lighthearted tone.

d)

A professional and respectful tone.

5.

Why is it important to customize your application letter for each job?

a)

A generic application letter is more efficient and saves time.

b)

Customizing your application letter can make it too long and complicated.

c)

It is unnecessary to customize your application letter as all employers look for the same skills.

d)

It is important to customize your application letter for each job to align your skills with the job requirements and demonstrate genuine interest.

6.

What is the significance of addressing the letter to a specific person?

a)

It makes the letter look more formal.

b)

It allows for longer messages to be included.

c)

It ensures the letter is delivered faster.

d)

It personalizes communication and increases the likelihood of a response.

7.

What common mistakes should be avoided in an application letter?

a)

Using a formal tone throughout

b)

Including a photo of yourself

c)

Avoid spelling errors, using generic templates, not personalizing the letter, being too lengthy or vague, and failing to highlight relevant skills.

d)

Mentioning unrelated hobbies

8.

How can you effectively highlight your skills in an application letter?

a)

Identify relevant skills, provide specific examples, and align with job requirements.

b)

Use vague language without examples

c)

Focus solely on education background

d)

List all personal achievements without context

9.

What role does the closing paragraph play in an application letter?

a)

The closing paragraph lists personal achievements.

b)

The closing paragraph introduces new topics.

c)

The closing paragraph summarizes interest, expresses gratitude, and encourages further communication.

d)

The closing paragraph provides a detailed work history.

10.

What is the ideal length for an application letter?

a)

Half a page

b)

Two pages

c)

Three paragraphs

d)

One page

11.

How should you format an offering letter?

a)

Format an offering letter with a professional header, date, candidate's details, greeting, job details, and closing.

b)

Add a list of company policies instead of job details.

c)

Include only the candidate's name and job title.

d)

Use a casual tone and informal language.

12.

What information should be included in the subject line of an email application?

a)

Applicant Name - Position Title

b)

Position Title - Reference Number

c)

Position Title - Applicant Name

d)

Position Title - Date of Application

13.

What is the importance of proofreading your application letter?

a)

Proofreading your application letter is important because it ensures professionalism, enhances clarity, and improves your chances of making a positive impression.

b)

It guarantees that the letter will be accepted without review.

c)

Proofreading is only necessary for formal documents.

d)

It helps to reduce the length of the letter.

14.

How can you make your application letter stand out?

a)

Personalize the letter, highlight unique skills, use an engaging tone, and ensure error-free content.

b)

Use a generic template

c)

Focus solely on job requirements

d)

Include irrelevant personal information

15.

What should you do if you don't have a specific contact for your application letter?

a)

Send the letter without a salutation

b)

Address the letter to 'Dear Sir/Madam'

c)

Address the letter to 'Hiring Manager' or 'Recruitment Team'.

d)

Use a generic greeting like 'To Whom It May Concern'

16.

I read your ___ for marketing manager with great interest.

a)

advertisement

b)

position

c)

newspaper

d)

employment

17.

I am responding to your advertisement for nannies and au pairs that appeared in my local ___ last Wednesday.

a)

reference

b)

qualification

c)

newspaper

d)

application

18.

As requested, I am enclosing a completed job ___ , my certifications, my resume, and three references.

a)

application

b)

certificate

c)

newspaper

d)

CV

19.

as you will see from my enclosed resume, my skills and experience are a good match for the ___ you are now trying to fill.

a)

opportunity

b)

position

c)

newspaper

d)

resume

20.

"I appreciate your interest and consideration."

Which part of the letter is this sentence?

a)

Closing paragraph

b)

Opening paragraph

c)

Enclosure

21.

I have enclosed my resume and look ___ to hearing from you.

a)

interest

b)

forward

c)

relevant

d)

honored

22.

Which enclosure is suitable for formal application letter?

a)

Regards,

b)

Thanks,

c)

Gratefully,

23.

What job position that the applicant is applied for?


March 18, 2019


Mr. William Chan

Personnel Manager

Wong and Lim Consulting

PO Box 583, Kwai Chung

Kowloon


Dear Mr. Chan,

I am writing to apply for the post of Management Trainee, which was advertised on the Student Affairs Office notice board of the Hong Kong Polytechnic University on 1 March 2019.


My working experience at Lucky Star Garment Manufactory Limited improved my leadership skills, communication skills and ability to work in a team environment. I have fluent spoken and written English. I also have fluent spoken and written Mandarin, and can therefore work in mainland China.


Currently I am studying a B.A. in Management at the Hong Kong Polytechnic University, graduating in 2019. Subjects which I am studying that are relevant to the post of Management Trainee include Operations Management, Human Resources Management, Accounting, Marketing and strategic Management.


During my study, I have had the post of Executive in Management Society. While leading and organizing Management Society activities I have improved my ability to lead and supervise subordinates effectively, ability to work under pressure and ability to work in a team environment.


Working for Wong and Lim Consulting appeals to me because it has a good reputation and it provides excellent training. Your organization produces a high-quality service, and I can contribute to this with my leadership skills and my ability to work under pressure.


I am available for interview at any time. I look forward to meeting you.


Yours sincerely,


Wong Wai Man Wilfred


Encl : Resume

a)

Consultant

b)

Operation management

c)

Human resources management

d)

Accounting

e)

Management trainee

24.

Where does Mr. Chan live?


March 18, 2019


Mr. William Chan

Personnel Manager

Wong and Lim Consulting

PO Box 583, Kwai Chung

Kowloon


Dear Mr. Chan,

I am writing to apply for the post of Management Trainee, which was advertised on the Student Affairs Office notice board of the Hong Kong Polytechnic University on 1 March 2019.


My working experience at Lucky Star Garment Manufactory Limited improved my leadership skills, communication skills and ability to work in a team environment. I have fluent spoken and written English. I also have fluent spoken and written Mandarin, and can therefore work in mainland China.


Currently I am studying a B.A. in Management at the Hong Kong Polytechnic University, graduating in 2019. Subjects which I am studying that are relevant to the post of Management Trainee include Operations Management, Human Resources Management, Accounting, Marketing and strategic Management.


During my study, I have had the post of Executive in Management Society. While leading and organizing Management Society activities I have improved my ability to lead and supervise subordinates effectively, ability to work under pressure and ability to work in a team environment.


Working for Wong and Lim Consulting appeals to me because it has a good reputation and it provides excellent training. Your organization produces a high-quality service, and I can contribute to this with my leadership skills and my ability to work under pressure.


I am available for interview at any time. I look forward to meeting you.


Yours sincerely,


Wong Wai Man Wilfred


Encl : Resume

a)

In the city of China

b)

In the city of Hong Kong

c)

In the city of England

d)

In the city of Malaysia

e)

In the city of Singapore

25.

What is the name of the company or organization Wong Wai Man Wilfred applying to?


March 18, 2019


Mr. William Chan

Personnel Manager

Wong and Lim Consulting

PO Box 583, Kwai Chung

Kowloon


Dear Mr. Chan,

I am writing to apply for the post of Management Trainee, which was advertised on the Student Affairs Office notice board of the Hong Kong Polytechnic University on 1 March 2019.


My working experience at Lucky Star Garment Manufactory Limited improved my leadership skills, communication skills and ability to work in a team environment. I have fluent spoken and written English. I also have fluent spoken and written Mandarin, and can therefore work in mainland China.


Currently I am studying a B.A. in Management at the Hong Kong Polytechnic University, graduating in 2019. Subjects which I am studying that are relevant to the post of Management Trainee include Operations Management, Human Resources Management, Accounting, Marketing and strategic Management.


During my study, I have had the post of Executive in Management Society. While leading and organizing Management Society activities I have improved my ability to lead and supervise subordinates effectively, ability to work under pressure and ability to work in a team environment.


Working for Wong and Lim Consulting appeals to me because it has a good reputation and it provides excellent training. Your organization produces a high-quality service, and I can contribute to this with my leadership skills and my ability to work under pressure.


I am available for interview at any time. I look forward to meeting you.


Yours sincerely,


Wong Wai Man Wilfred


Encl : Resume

a)

Lucky Star Garment Manufactory Limited

b)

Hong Kong Polytechnic University

c)

Marketing and Strategic Management

d)

Wong and Lim Consultant

e)

Executive in the Management Society

26.

What does Mr. Wilfred enclose the application letter?


March 18, 2019


Mr. William Chan

Personnel Manager

Wong and Lim Consulting

PO Box 583, Kwai Chung

Kowloon


Dear Mr. Chan,

I am writing to apply for the post of Management Trainee, which was advertised on the Student Affairs Office notice board of the Hong Kong Polytechnic University on 1 March 2019.


My working experience at Lucky Star Garment Manufactory Limited improved my leadership skills, communication skills and ability to work in a team environment. I have fluent spoken and written English. I also have fluent spoken and written Mandarin, and can therefore work in mainland China.


Currently I am studying a B.A. in Management at the Hong Kong Polytechnic University, graduating in 2019. Subjects which I am studying that are relevant to the post of Management Trainee include Operations Management, Human Resources Management, Accounting, Marketing and strategic Management.


During my study, I have had the post of Executive in Management Society. While leading and organizing Management Society activities I have improved my ability to lead and supervise subordinates effectively, ability to work under pressure and ability to work in a team environment.


Working for Wong and Lim Consulting appeals to me because it has a good reputation and it provides excellent training. Your organization produces a high-quality service, and I can contribute to this with my leadership skills and my ability to work under pressure.


I am available for interview at any time. I look forward to meeting you.


Yours sincerely,


Wong Wai Man Wilfred


Encl : Resume

a)

Address

b)

Job interview

c)

Resume

d)

Reputation

e)

Skills

27.

The following subject of study have relevant to Management Trainee, except ...


March 18, 2019


Mr. William Chan

Personnel Manager

Wong and Lim Consulting

PO Box 583, Kwai Chung

Kowloon


Dear Mr. Chan,

I am writing to apply for the post of Management Trainee, which was advertised on the Student Affairs Office notice board of the Hong Kong Polytechnic University on 1 March 2019.


My working experience at Lucky Star Garment Manufactory Limited improved my leadership skills, communication skills and ability to work in a team environment. I have fluent spoken and written English. I also have fluent spoken and written Mandarin, and can therefore work in mainland China.


Currently I am studying a B.A. in Management at the Hong Kong Polytechnic University, graduating in 2019. Subjects which I am studying that are relevant to the post of Management Trainee include Operations Management, Human Resources Management, Accounting, Marketing and strategic Management.


During my study, I have had the post of Executive in Management Society. While leading and organizing Management Society activities I have improved my ability to lead and supervise subordinates effectively, ability to work under pressure and ability to work in a team environment.


Working for Wong and Lim Consulting appeals to me because it has a good reputation and it provides excellent training. Your organization produces a high-quality service, and I can contribute to this with my leadership skills and my ability to work under pressure.


I am available for interview at any time. I look forward to meeting you.


Yours sincerely,


Wong Wai Man Wilfred


Encl : Resume

a)

Operations Management

b)

Human Resources Management

c)

Accounting

d)

Marketing and Strategic Management

e)

Management Society

28.

The following statements are true, except ...


Guruh Hartajaya

Jl. Sudirman No.71

Medan

E-mail: gh_jaya_ 99@yahoo.com

Mobile phone no: 087123432178909


December 27, 2018


Mr. Julian Pasha

Personel Manager

PT Lentera Abadi, a Printing House

Jl. Jembatan Merah 29, PO Box 444

Medan


Dear Mr. Julian Pasha,


I am writing to apply for the post of Digital Printing Machine operator, which was advertised on the Berita Kita newspaper on December 26, 2018.


My working experience at Global Panca Media improved my skill in operating a digital printing machine, communication skills and ability to work in a team. I am a fast learner, creative and have a good conduct. Besides, l can adapt to new environment very quickly and work under pressure. In addition, I was chosen the Best Employee of the year 2017.


Working for PT Lantern Abadi as a multinational company appeals to me because it has a good reputation and it provides excellent training. Your organization produces high-quality products and l can contribute to this with my skills.


I am available for interview at any time. I can be contracted on the mobile phone number given above. I look forward to meeting you.


Sincerely


Guruh Hartajaya


Encl: Resume

a)

Guruh Hartajaya worked in Gobal Panca Media

b)

The job was advertised in Berita Nusantara Newspaper

c)

Guruh Hartajaya has very good communication skills

d)

Mr. Julian Pasha is the Personnel Manager

e)

Guruh Hartajaya can work under pressure

29.

The best word to complete the sentence is …


"I would like to ______ whether you have any vacancies in your company."

a)

Open

b)

Enact

c)

Inquire

d)

Provide

e)

Render

30.

The applicant should do the following after the interview session, except ...

a)

Contact the company to find out the result

b)

Ask for feedback

c)

Ask the company what we need to do when we start the job

d)

Resend the application letter to the same company

e)

Send a thank you note showing you are grateful for the opportunity

31.

The correct order of this application letter is ...


A.

For one semester I acted as a Teaching Assistant in Chemistry, working with Professor Simons. My thesis involves polymer chemistry, which I understand is a specialty at the University of Colorado. I would like to concentrate in that field for my advanced studies.


B.

I have read the announcement of the scholarship in Chemistry that the University of Colorado is offering, and I would like to submit my application.


C.

If you should require further information, I shall be happy to provide it. I would welcome the opportunity to have a personal interview.


D.

The enclosed application form for admission to the graduate school of your university will give my educational history. However, I would like to point out that I have just received an M.S. degree in Chemistry with highest honors.

a)

A, B, C, D

b)

B, C, D, A

c)

B, D, A, C

d)

A, C, D, B

e)

B, D, C, A

32.

What is the purpose of the letter?


A.

For one semester I acted as a Teaching Assistant in Chemistry, working with Professor Simons. My thesis involves polymer chemistry, which I understand is a specialty at the University of Colorado. I would like to concentrate in that field for my advanced studies.


B.

I have read the announcement of the scholarship in Chemistry that the University of Colorado is offering, and I would like to submit my application.


C.

If you should require further information, I shall be happy to provide it. I would welcome the opportunity to have a personal interview.


D.

The enclosed application form for admission to the graduate school of your university will give my educational history. However, I would like to point out that I have just received an M.S. degree in Chemistry with highest honors.

a)

To apply for a job

b)

To apply for a scholarship

c)

To invite someone to an event

d)

To approve one's proposal

e)

To offer an assistance in teaching

33.

To whom is the letter possibly addressed?


A.

For one semester I acted as a Teaching Assistant in Chemistry, working with Professor Simons. My thesis involves polymer chemistry, which I understand is a specialty at the University of Colorado. I would like to concentrate in that field for my advanced studies.


B.

I have read the announcement of the scholarship in Chemistry that the University of Colorado is offering, and I would like to submit my application.


C.

If you should require further information, I shall be happy to provide it. I would welcome the opportunity to have a personal interview.


D.

The enclosed application form for admission to the graduate school of your university will give my educational history. However, I would like to point out that I have just received an M.S. degree in Chemistry with highest honors.

a)

Chairman of Student Board, University of Colorado

b)

Committee of Student Board Election, University of Colorado

c)

Chairman of Engineering Department, University of Colorado

d)

Chairman of Chemistry Department, University of Colorado

e)

Chairman of Language Department, University of Colorado

34.

The following are the mistakes on resumes that applicant must avoid, except ...

a)

Telling something untrue about life.

b)

Saying too much or too less.

c)

Relevance

d)

Using inappropriate form of grammar.

e)

Making inconsistencies & embellishments

35.

The first paragraph of an application letter contains information about ...

a)

education history

b)

working experience

c)

special skills

d)

job position applied

e)

opportunity for an interview

36.

Woman: Finally, I get the package

Man       : Please, sign here.

Woman: Okay

Man       : Could I hold your package while you sign in?

Woman: Thanks. That would help a lot.

What will the man probably do?

a)

Give the package.

b)

Sign the package.

c)

Hold the woman’s package.

d)

Give the signature to the woman.

e)

Help the woman sign the package.

37.

Man       : Can I give you a hand?

Woman: Oh, yes. Please. I want to buy a blender. Can you show me?

Man       : Sure. Come with me. I’ll show you.

Woman: Thank you.

Man       : Here are the blenders.

What is the profession of the man?

a)

A cook.

b)

A guide.

c)

A waiter.

d)

A manager.

e)

A shop assistant.

38.

Man       : What’s wrong, Madam?

Woman: I can’t open the door.

Man       : …

What is the most appropriate response to say next?

a)

What if I close it?

b)

Please, don’t bother.

c)

What can I do for you?

d)

May I help you leave the room?

e)

Would you like me to open it for you?

39.

Receptionist       : Good afternoon, may I help you?

Guest                    : Can you tell me when I can get a meal in the restaurant this evening?

Receptionist       : Yes, certainly. The dinner service starts at 7 o’clock.

Guest                    : Do I need to book a table?

Receptionist       : No, that’s not really necessary

Guest                    : Thank you,

Receptionist       : You’re welcome.

From the dialogue, we know that the guest asks for …

a)

meal

b)

dinner

c)

reservation

d)

information

e)

room service

40.

Dian                       : Excuse me, Mrs. Ross.                 Can I help you?

Mrs. Ross            : Oh, that’s very kind of you.

Dian                       : I will help you carry your shopping bags.

Mrs. Ross            : Yes, please. They are so heavy.

Dian                       : Why do you go to the market alone?

Mrs. Ross            : There is nobody at home. I’m bored at home.

Dian                       : What if I accompany you? I have a lot of time today.

Mrs. Ross            : Oh, you are a good girl. Of course, I’m glad to hear it.

Dian                       : I’ll help you to cook those vegetables.

Mrs. Ross            : Yes, that’s a good idea.

What does Dian want to help?

a)

To call her family.

b)

To cook for her own lunch.

c)

To carry her shopping bags.

d)

To meet her family.

e)

To buy some meals at the market.

41.

Andy: I heard there will be a concert tonight. Would you like

to go with me?

Sam : I’m afraid I cannot.

Andy: Why? I think you really love the band.

Sam : Yes, I do. But I have many works at home.

Andy: Let me help you, then.

Sam : ___________

Andy: Never mind. That’s what friend should do.


What should Sam say?

a)

I really appreciate your help

b)

I don’t need your help

c)

I am fine, thank you

d)

I will go, too

e)

Don’t worry

42.

Ivan: You look very tired, Mom. You must have worked hard at home all long day.

Mom: Yes, our maid returns home as her mother is sick.

Ivan : How long will she stay there?

Mom: She told me that she will be staying there for at least three days.

Ivan : I see. What can I do for you, Mom?

Mom : Please wash the dishes, dear. I am going to iron these clothes.

Ivan : Ok Mom, anyway, why don't you do to the laundry for ironing?

Mom: No, I will do it myself. Occasionally we need to do housework by ourselves.

Ivan: You're right, Mom.


What will Ivan do?

a)

iron the clothes

b)

wash the shirt

c)

go to a laundry

d)

wash the dishes

e)

call the housemaid

43.

Ivan: You look very tired, Mom. You must have worked hard at home all long day.

Mom: Yes, our maid returns home as her mother is sick.

Ivan : How long will she stay there?

Mom: She told me that she will be staying there for at least three days.

Ivan : I see. What can I do for you, Mom?

Mom : Please wash the dishes, dear. I am going to iron these clothes.

Ivan : Ok Mom, anyway, why don't you do to the laundry for ironing?

Mom: No, I will do it myself. Occasionally we need to do housework by ourselves.

Ivan: You're right, Mom.


From the dialog we know that?

a)

Ivan is offering something

b)

Mommy is offering something

c)

Ivan is asking for a help

d)

Housemaid is offering something

e)

Ivan is accepting an offer

44.

John: Hello, Jean. Where have you been?

Jean: Hi, John. I just bought few kilograms of apples in the market.

John: Do you need some help to carry the apples?

Jean: __________________________

The suitable respond to complete the dialogue is ….

a)

I don’t know

b)

Why?

c)

Of course, that’s very kind of you

d)

I will help you

e)

Good bye

45.

Tia: Good afternoon, Ma'am. May I help you?

Lia : Good afternoon. I'd like to return this dress, please.

Tia : Excuse me, Ma'am. May I know when you bought it?

Lia: Yesterday afternoon. I bought it for my niece, but it is too small. She needs a bigger one.

Tia: Can I see the receipt, Ma'am?

Lia: Here it is.

Tia: Ok Ma'am. We only receive the return for twenty hours from the purchase, but you can't take the money back. you should take it in products.

Lia: I see. I want to replace it with the similar model, but in a bigger size.

Tia: OK. Wait for a while.

Lia: Alright.

Tia: Excuse me, Ma'am. The bigger one with a similar model has sold out. Will you choose another dress?

Lia: OK


Where does the dialog take place?

a)

in a bookstore

b)

in a shoe store

c)

in a fashion store

d)

in a drugstore

e)

in a sport store

46.

Tia: Good afternoon, Ma'am. May I help you?

Lia : Good afternoon. I'd like to return this dress, please.

Tia : Excuse me, Ma'am. May I know when you bought it?

Lia: Yesterday afternoon. I bought it for my niece, but it is too small. She needs a bigger one.

Tia: Can I see the receipt, Ma'am?

Lia: Here it is.

Tia: Ok Ma'am. We only receive the return for twenty hours from the purchase, but you can't take the money back. you should take it in products.

Lia: I see. I want to replace it with the similar model, but in a bigger size.

Tia: OK. Wait for a while.

Lia: Alright.

Tia: Excuse me, Ma'am. The bigger one with a similar model has sold out. Will you choose another dress?

Lia: OK


Why can the dress be returned and replaced with another one?

a)

it was bought in cash

b)

it was an expensive shirt

c)

it was ready in many size

d)

it was bought less than 24 hours

e)

it was the shop assistant's mistake

47.

Tia: Good afternoon, Ma'am. May I help you?

Lia : Good afternoon. I'd like to return this dress, please.

Tia : Excuse me, Ma'am. May I know when you bought it?

Lia: Yesterday afternoon. I bought it for my niece, but it is too small. She needs a bigger one.

Tia: Can I see the receipt, Ma'am?

Lia: Here it is.

Tia: Ok Ma'am. We only receive the return for twenty hours from the purchase, but you can't take the money back. you should take it in products.

Lia: I see. I want to replace it with the similar model, but in a bigger size.

Tia: OK. Wait for a while.

Lia: Alright.

Tia: Excuse me, Ma'am. The bigger one with a similar model has sold out. Will you choose another dress?

Lia: OK


What can we learn from the dialog?

a)

we should take our problems easy

b)

we should insist our desire when shopping

c)

we should do our shopping in our favorite place

d)

we should think well before shopping, to avoid return

e)

we should be grateful to the shop assistant who is offering service

48.

Judy: Good morning, Sir. Do you have science book about animal anatomy?

Shopkeeper: Of course, dear. We have the book that you want. __________ to show the shelf?

Judy: I am fine, Sir. I can find by myself. I have other books to find, too.

Shopkeeper: ________. Take your time.

Judy: Thank you, Sir.


The suitable expression to complete the dialogue is …..

a)

I would like

b)

Can you

c)

Would you like me

d)

Do not go

e)

May I

49.

Tia : It’s so hot in here.

Accuy : ______________

a)

Would you like me to open the window?

b)

Would you like me to close the window?

c)

Should I turn on the heater?

d)

Would I Like you to open the window ?

e)

Would I like you to close the window ?

50.

Billy : I feel tired and dizzy

Judith : I think _______________ don't leave the bed if it is not necessary


The best expression to complete the dialog is . . .

a)

I will take you to the hospital

b)

You should lie down and have some rest

c)

I must take some rest too

d)

You can see the doctor tonight

e)

You must sing