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Camp Absolute - Fall Virtual CTR

Total questions: 17

Worksheet time: 8mins

Name
Class
Date
1.

What percentage of men and women are considered chronic procrastinators according to the American Psychological Association?

a)

18%

b)

20%

c)

22%

d)

25%

2.

On the new release of the performance dashboard, what departments will have data added?

a)

Human Resources

b)

Marketing

c)

Auctions

d)

Revenue Management

3.

What does Absolute use for our centralized task management?

a)

Doorswap

b)

SharePoint

c)

Concur

d)

Salesforce

4.

Of the four items listed below, which one was not included in Scott’s Company update on Monday?

a)

Absolute is looking to shift away from it’s approach to flexibility and customization for it’s clients and their properties

b)
  1. Absolute is making significant investments in resources over the coming months including technology and team members

c)
  1. We believe that the industry is poised for growth in 2025 with increased housing sales leading to more rental opportunities

d)
  1. Together we can accomplish more

5.

What does the term 'Record' mean in relation to Salesforce?

a)

A type of report that shows the performance metrics of a team

b)

A file storage system used for keeping documents and files in Salesforce

c)

A term for a collection of data within Salesforce (team member record, property record, client record, ETC)

d)

A set of permissions assigned to users to control data access

6.

When is the official rollout of the retention program?

a)

October 1st

b)

November 1st

c)

December 1st

d)

January 1st

7.

If you notice the wrong regional manager is listed under a property in the Property Performance Dashboard, you should first:

a)

Ask Troy about it

b)

Check Salesforce to see if the data is up to date

c)

Contact Doorswap

d)

Wait for the data to automatically refresh

8.

Does Google report more or less storage demand in 2024 as compared to 2023?

a)

More than 2023, but only in North America

b)

Less than 2023, except for a significant spike in February

c)

The same as 2023, with a slight increase in demand for personal storage but a decrease in business storage usage

d)

Less than 2023 with the exception of August

9.

What animal was hiding throughout the Supply Scouting presentation from Scott, Amber and Troy?

a)

Fox

b)

Owl

c)

Rabbit

d)

Bear

10.

How much revenue did we estimate losing from 2022-2024 based on the information provided during the Client Retention presentation?

a)

$800,000

b)

$850,000

c)

$900,000

d)

$950,000

11.

Who is responsible for retention of clients?

a)

The Operations Team

b)

Regional Managers & Regional Directors

c)

The Core Team

d)

Every team member at Absolute

12.

How can you help to improve the new hire experience?

a)

Give clear direction

b)

Show patience

c)

Display a positive attitude

d)

All of the above

13.

What reporting tool contains most of the raw data across all of Absolute's data sources?

a)

Absolute Matrix

b)

Property Performance Dashboard

c)

Salesforce

d)

Company Summary Report

14.

What song lyrics were referenced in the first ghost story from Amber? Hint - released in 1994.

a)

Stay by Lisa Loeb

b)

The Sign by Ace of Base

c)

I Swear by All-4-One

d)

Regulate by Warren G & Nate Dogg

15.

How can Ops & the Sales Center partner with Marketing and Revenue Management to navigate the current marketing and economy?

a)

Focus exclusively on traditional advertising methods and reduce digital marketing efforts

b)

Increase the Move In Rate of Leads to Rentals

c)

Eliminate collaboration with Rev Management to cut costs and streamline decision-making

d)

Discontinue marketing campaigns during economic downturns to save budget

16.

BONUS: Shane will be discussing computer security. What does PII stand for?

a)

Publicly Indexed Information

b)

Private Internal Insights

c)

Personally Important Indicators

d)

Personally Identifiable Information

17.

BONUS: What do you think is the ideal personal security score in the PII Protect system?

a)

500 or below

b)

630 or above

c)

700 to 720

d)

800 or above