Worksheetsconsumer
Total questions: 21
Worksheet time: 12mins
When an advertisement takes photographs of the product being sold, but in a way that makes the product seem much better than it is:
hidden fees
bait and switch
misleading claims
ambiguous/best case scenario
When an advertisement uses tricky language to make the consumer believe they are getting one thing, when they are in fact getting less (or paying more):
hidden fees
bait and switch
misleading claims
ambiguous/best case scenario
Which of the following is NOT an element of an effective ad?
consumers get caught up in the myth/story
comfort our deepest desire and conflicts
challenge attitudes and destroy values
encourage consumers to suspend belief
In advertising, the product and those who use it often emerge as ____
the hero
the antagonist
the consumer
the loser
What is a key factor driving the growth of online marketplaces?
Improved internet infrastructure
Increased access to high-speed internet
Enhanced logistics networks
Secure online payment systems
What does digitalization refer to?
The implementation of digital platforms and ecosystems
The integration of digital technologies into everyday life
The buying and selling of goods and services over the internet
The use of data analytics to gain insights into customer behavior
Which logo would you like to see while purchasing a tin of edible oil?
ISI
Agmark
What are the causes of Consumer exploitation in India?
Lack of Information
Advertisement
Illiteracy
All the Above
Which of the following are forms of Consumer Exploitation?
Underweight
High Prices
Poor After sale service
All of the above
Jay bought a laptop to do his online classes,
what kind of consumer is he?
Need based consumer
Discount driven consumer
Personal consumer
Mehek bought a medicine after her doctor prescribed that to her.
what kind of consumer is she?
Need based consumer
Impulse Buyer
Discount Driven Buyer
Seasonal Consumer
How do you reduce the risks of online shopping?
Research unfamiliar retailers
Find a physical address/Phone number
Look for online reviews of the company
All of the above
The following are the disadvantages of online shopping EXCEPT:
Unable to see/ touch items
Free shipping
Expensive shipping fees
Who are the consumers?
A. They are the persons who buys product or services for personal use
B. They are the ones who offers health services
C. They are the ones who is responsible for health information
D. They are the persons who does not buy product or services for personal use
What is debt?
Another word for death
Something, typically money, that is owed or due
A loan on which you do not have to pay interest
That which is incurred during childhood and consummated in college
Rohit is a passionate cook, his friends, family members whenever in Mumbai used to come to his house to savor the sumptuous snacks, meals and one day a close friend of his named Hardik came with his family from Gujarat but due to an unfortunate turn of events, Hardik's son fell sick while having the dinner, Rohit out of concern, decided to pay for the costs of admitting Hardik's son to the hospital and his medicines worth 2000 Rupees. A week after this event, Rohit finds that the coffee which Hardik's son consumed (while everyone else consumed tea) was from a brand named True but unlike its name was recently exposed in an investigation by RCB Newspaper for adulteration.
Which consumer right has been violated in above case
Right to choose
Right to seek rehearsal
Right to seek redressal
Right to safety
In case an aggrieved consumer is not satisfied with the decision of the State Commission, he can make a further appeal in
State Council
President
Supreme Court
National commission
District forum has jurisdiction to entertain a consumer complaint upto the value of ----
1 Crore
20 Lakh
50 Lakh
No Limit
Which one of the following is not a consumer right?
Right to be heard
Right to information
Right to Safety
Right to get discount
As per ____ the consumer has a right to get relief in case the product or service fall short of his expectation
Right to be heard
Right to information
Right to Safety
Right to seek redressal
