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WorksheetsCommunication Quiz
Total questions: 12
Worksheet time: 6mins
Technology always interferes with effective communication.
True
False
_____ refers to the response of the receiver.
Listening
Communication
Feedback
Criticism
Which of the following best describes the result when a sent message is interrupted?
Disagreement
Partial listening
Conflict
Miscommunication
Which of the following is NOT true about communication?
Can be used to encourage and show support
Can be used to criticize and tear down
Can be used to improve relationships
Is only a natural talent and not something which can be learned and practiced
Select the correct answer from the choices provided in the underlined section. Assertive, aggressive and passive are the three styles / forms of communication.
Styles
Forms
Select all of the following which are characteristics of assertive communication.
Considered the most effective
Often causes the receiver to become defensive
States thoughts and feelings without being pushy or timid
Word choices avoid hurting the feelings of others
Which of the following refers to when a receiver listens only to the content and NOT the feeling of the message?
Deliberative listening
Evaluative listening
Appreciative listening
Empathetic listening
An individual must be able to physically hear a message in order to communicate effectively.
True
False
Select all of the following forms of communication.
Nonverbal
Passive
Verbal
Written
Communication is influenced by __________.
Attitudes
Perceptions
Sensitivities
All of the answer choices are correct
Facial expressions are associated with which of the following forms of communication?
Written
Nonverbal
Verbal
Aggressive
Grammar and spelling have no bearing on the impression made by written communication; the message is what matters the most.
True
False
