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Exercise - Business Letter Review

Total questions: 35

Worksheet time: 29mins

Name
Class
Date
1.

The part of a letter that greets the person you are writing to is called:

a)

Solution

b)

Opener

c)

Greeting

d)

Salutation

2.

The main part (message) of a letter is called the:

a)

Body

b)

Salutation

c)

Paragraphs

d)

Letter

3.

If there is something else in the envelope other than the letter, what do you type at the bottom?

a)

Enclosure

b)

Attachment

c)

Enclosed

d)

Your initials

4.

What place do you press 'enter' 4 times in a business letter?

a)

After the date

b)

After the inside address

c)

After the salutation

d)

After the signature

5.

How is the salutation written?

a)

Dear Mrs. Dunworthy

b)

To Whom it May Concern

c)

Dear Julie

d)

Rebecca Dunworthy

6.

What is the line spacing used between paragraphs?

a)

Single

b)

Double

c)

Triple

d)

Quadruple

7.

What part is the complimentary close?

a)

Sincerely yours

b)

Enclosures

c)

123 Baker Street

d)

Dear Ms. Smith

8.

The date line should be formatted as:

a)

Dec. 15, 2018

b)

12/15/18

c)

December 18, 2018

d)

18 December 2018

9.

What is the method of formatting where all parts of the letter are aligned at the left margin?

a)

Mixed

b)

Block

c)

Indented

d)

Open

10.

Modified block format has which parts start at the center?

a)

Date and Closing

b)

Date and Salutation

c)

Salutation and Closing

d)

Inside Address and Closing

11.

The inside address belongs to the:

a)

Recipient

b)

Typist

c)

Sender

d)

Recommender

12.

If you add a resume, applications, or something else with you letter, what notation do you have to write on the letter to indicate that there is something else in the envelope?

a)

Attachment

b)

Enclosure

c)

Resume Added

d)

Postscript

13.

Open punctuation means:

a)

No punctuation after the state abbreviation

b)

No comma in the date

c)

No punctuation after the salutation

d)

No punctuation after the salutation or the closing

14.

All business letters should be typed on:

a)

Letterhead

b)

Blank paper

c)

Art paper

d)

Cursive

15.

When you do not know the exact name of the individual receiving the letter, use the salutation below:

a)

Dear Sir or Madame

b)

To Whom it May Concern

c)

Ladies and Gentlemen

d)

Just skip the salutation all together and go straight to the body paragraphs

16.

Modify word in the bracket to be properly used in the context.

"We would be delighted to (establish) business relations with you."

(a)  

17.

Modify word in the bracket to be properly used in the context.

"Can we send our representative to you with a model of the machine so he can give you a (demo)?"

(a)  

18.

Modify word in the bracket to be properly used in the context.

"At the fair, we will (exhibit) some of our newly developed products."

(a)  

19.

Modify word in the bracket to be properly used in the context.

"We have (learn) from the Chamber of Commerce in Boston that you are a leading manufacturer of waterproof watches in Taiwan."

(a)  

20.

Modify word in the bracket to be properly used in the context.

"If you are not already represented here, we should be interested in acting as your (sole) agents."

(a)  

21.

Modify word in the bracket to be properly used in the context.

"As this is our first transaction with you, we would be obliged if you could provide us with some (refer)."

(a)  

22.

Modify word in the bracket to be properly used in the context.

"You have chosen one of the most advanced and popular mobile phones (adjective) on the market today."

(a)  

23.

Modify word in the bracket to be properly used in the context.

"We are a rapidly (expand) multinational company."

(a)  

24.

Modify word in the bracket to be properly used in the context.

"We are manufacturers of high quality (noun phrase)."

(a)  

25.

Modify word in the bracket to be properly used in the context.

"We (export) for 20 years."

(a)  

26.

Modify word in the bracket to be properly used in the context.

"We are importers in the textile trade and would like to get in touch with (supply) of this line."

(a)  

27.

Modify word in the bracket to be properly used in the context.

"Unfortunately, there is no manufacturer that we know of who can (clause)."

(a)  

28.

Modify word in the bracket to be properly used in the context.

"Please (refer) to them for any information concerning our company."

(a)  

29.

Modify word in the bracket to be properly used in the context.

"We specialize in (adjectives) footwear."

(a)  

30.

Modify word in the bracket to be properly used in the context.

"May we suggest that you visit our showrooms in Los Angeles (pronoun) you can see a wide range of units?"

(a)  

31.

Modify word in the bracket to be properly used in the context.

"We (interest) importing Swiss cheese and would appreciate receiving your current catalog and export price list."

(a)  

32.

Modify word in the bracket to be properly used in the context.

"The following is a list of our (sell) products."

(a)  

33.

Modify word in the bracket to be properly used in the context.

"We have the pleasure to introduce (our) as an import agent."

(a)  

34.

Modify word in the bracket to be properly used in the context.

"We (special) in high quality bicycles."

(a)  

35.

Modify word in the bracket to be properly used in the context.

"(Abbreviation) is usually written in an email or at the end of a business letter before the names of the people who will receive a copy."

(a)