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OM WITH TQM

Total questions: 20

Worksheet time: 6mins

Name
Class
Date
1.

1) There are several issues in the Operations, which of these given is not among the key issues

a)

Economic COndition

b)

Cyber-security

c)

Risk Management

d)

Social Media Hype

2.

Which of these deals with Environmental issues

a)

Global warming

b)

Pollution

c)

Carbon footprint

d)

All of the given answer

3.

3) Which of these Sustainability statement is true

a)

Using resources that leaves carbon footprint

b)

Using resources that do not harm ecological systems that support human existence

c)

Using resources that leaves no room for environmental care

d)

None of the given answer

4.

4) Supply Chain is about

a)

a simple logistics system consisting of only one facility that converts raw materials into finished products and distributes them to end consumers or end customers.

b)

a complex logistics system that consists of facilities that convert raw materials into finished products and distribute them to end consumers or end customers.

c)

A system excludes logistics in converting raw materials into finished products and distributing them to end consumers or end customers.

d)

All of the given answer

5.

5) There is a need to manage the Supply Chain to address the issues on

a)

Decreasing Transportation Cost

b)

Increasing Transportation Cost

6.

There is a need to manage the Supply Chain to address the issues on

a)

Decreasing Transportation Cost

b)

Increasing Transportation Cost

7.

Increasing levels of Outsourcing is about

a)

buying of goods and services from another source at a lower cost instead of producing

b)

producing goods and services instead of acquiring from other source

8.

7) Forecasting is one of the elements of Supply Chain Management that is concerns with

a)

determining what products and services that customer would want

b)

Matching Supply and Demand

c)

Predicting the timing of customer demands and quantity

d)

Evaluating potential Suppliers

9.

Customer is one of the elements of Supply Chain Management that is concerned with

a)

determining what products and services that customer would want

b)

Matching Supply and Demand

c)

Predicting the timing of customer demands and quantity

d)

Evaluating potential Suppliers

10.

Capacity Planning is one of the elements of Supply Chain Management that is concerned with

a)

determining what products and services that customer would want

b)

Matching Supply and Demand

c)

Predicting the timing of customer demands and quantity

d)

Evaluating potential Suppliers

11.

The primary focus of product or service design is for Customer Satisfaction

a)

Agree

b)

Disagree

12.

The Purpose of Product and Service Design is to retain the existing products and services

a)

Agree

b)

Disagree

13.

The Purpose of Product and Service Design is to neglect the cost targets such as accounting, finance, operation

a)

Agree

b)

Disagree

14.

If the primary consideration of designing and/or redesigning products and services is for customer satisfaction, which of these is the secondary consideration

a)

Qualty

b)

Cost or Profit

c)

ethics/safety

d)

All of the given answers

15.

Social and demographics are some of the factors that give rise to market opportunities and challenges. What of the given answer relates to social and demographics

a)

Age, Population shifts, location

b)

raw materials, components

c)

product components, processes

16.

It pertains to the collaborative effort of individuals to achieve a common goal or to complete a task in the most effective and efficient way.

a)

Teamwork

b)

Team Building

c)

Union

d)

Team

17.

What is the primary function of management?

a)

To achieve organizational goals effectively and efficiently.

b)

To ensure all employees are happy at work.

c)

To increase the number of meetings held.

d)

To manage employee schedules effectively.

18.

Define planning in the context of management.

a)

Planning involves only the delegation of tasks to employees.

b)

Planning is the process of setting objectives and determining the actions required to achieve them in management.

c)

Planning is the act of monitoring performance without setting goals.

d)

Planning is solely about budgeting and financial forecasting.

19.

What is the importance of controlling in management?

a)

Controlling is primarily about increasing employee workload.

b)

Controlling is important in management as it ensures goals are met, performance is monitored, and corrective actions are taken.

c)

Controlling has no impact on achieving organizational goals.

d)

Controlling is only necessary for large organizations.

20.

Efficiency is defined as...

a)

Getting the most output from the least amount of inputs

b)

doing those work activities that will result in achieving goals

c)

Setting goals, establishing strategies, and developing plans

d)

Achieving the organizational goals