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WorksheetsTraining and Development Quiz
Total questions: 15
Worksheet time: 8mins
What is the primary purpose of training?
To reduce the number of employees
To give employees the skills they need to perform their jobs
To improve company profits
To increase employee salaries
Implementing is the _________ step in Training & Development Process ?
1
5
4
3
Which of the following is NOT a step in the training and development process?
Implementation
Needs analysis
Instructional design
Employee evaluation
What is the focus of customer service training?
Enhancing employee benefits
Improving technical skills
Training employees to treat customers courteously
Reducing training costs
What is the first step in the performance appraisal process?
Conducting training
Providing feedback
Setting work standards
Assessing employee performance
Which method involves ranking employees from best to worst?
Alternation Ranking Method
Graphic Rating Scale
Forced Distribution Method
Paired Comparison Method
What is the purpose of career management?
To increase company profits
To enable employees to understand and develop their career skills
To help employees find new jobs
To reduce employee turnover
Which of the following is a special-purpose training program?
Technical skills training
Customer service training
Sales training
Diversity training
What is a 'training gap'?
A decrease in employee performance
An increase in training costs
The difference between training needs and available training
A lack of training materials
What is the main goal of performance management?
To increase employee turnover
To reduce training costs
To assess employee performance against standards
To evaluate employee satisfaction
Which of the following is a benefit of lifelong learning?
It limits career advancement
It decreases job responsibilities
It helps employees stay marketable
It reduces employee salaries
What is the purpose of diversity training?
To create better sensitivity among employees
To reduce training costs
To increase employee turnover
To improve technical skills
What is the role of the HR department in performance appraisals?
To set employee salaries
To conduct all appraisals
To monitor employee attendance
To provide advice and assistance regarding appraisal tools
What is the main focus of training for teamwork?
To enhance team cooperation and communication
To improve individual performance
To reduce training costs
To increase employee turnover
What is the significance of providing feedback in performance appraisals?
To increase employee turnover
To reduce training costs
To motivate employees to improve performance
To limit employee responsibilities
