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Understanding KPIs and Departments

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What is the primary purpose of KPIs in an organization?

a)

To track employee attendance

b)

To provide a way to measure performance against strategic goals

c)

To reduce operational costs

d)

To replace financial audits

2.

Which KPI would best assess the efficiency of production in a manufacturing company?

a)

Customer Acquisition Cost (CAC)

b)

Overall Equipment Effectiveness (OEE)

c)

Social Media Engagement Rate

d)

Employee Satisfaction Score

3.

What is a Key Performance Indicator (KPI)?

a)

A random statistic

b)

A measurable value that demonstrates how effectively a company is achieving key business objectives

c)

A qualitative measure of employee satisfaction

d)

A financial report

4.

What is the primary purpose of fabric inspection?

a)

To determine the fabric's color

b)

To check for defects and quality

c)

To measure fabric length

d)

To evaluate fabric cost

5.

What defect is often described as small fibers that protrude from the surface of the fabric?

a)

Fading

b)

Pilling

c)

Twill

d)

Fraying

6.

What defect results from incorrect needle selection during sewing?

a)

Seam slippage

b)

Tucks

c)

Unraveling

d)

Twisting

7.

Which department focuses on analyzing market trends and consumer behavior?

a)

Sales

b)

Marketing

c)

Research and Development

d)

Finance

8.

Which department is responsible for forecasting demand and planning production schedules?

a)

Merchandising

b)

Production

c)

Sales

d)

Logistics

9.

In a retail context, which department would be responsible for visual displays and store layout?

a)

Marketing

b)

Merchandising

c)

Design

d)

Operations

10.

In which department would you typically find the customer service team?

a)

Production

b)

Retail

c)

Design

d)

Quality Control