NEW
Font size
WorksheetsQUIZ MENTORING ISM
Total questions: 15
Worksheet time: 8mins
What is the primary role of Transaction Processing Systems (TPS) in an organization?
To serve senior management with strategic decision-making tools
To record daily routine transactions and manage operational data
To provide middle management with reports on current performance
To collect and apply knowledge to improve decision-making
Which of the following technologies is commonly used for enterprise collaboration and social business?
Microsoft Yammer
Google Ads
Photoshop
Tableau
What is one of the main benefits of using Supply Chain Management (SCM) systems?
To manage customer relationships and increase sales
To monitor daily transactions such as payroll and shipping
To streamline the flow of products from source to consumption at the lowest cost
To provide executive support for strategic decision-making
Which of the following is NOT an example of an Enterprise Application?
Enterprise Resource Planning (ERP)
Supply Chain Management (SCM)
Customer Relationship Management (CRM)
Virtual Private Network (VPN)
In a collaborative business culture, what is the role of senior managers?
To ensure that all decisions are made top-down without team involvement
To build and rely on teams to contribute to the development of products, processes, and policies
To maintain a strict command and control structure for all operations
To limit communication between departments to reduce confusion
What does a Knowledge Management System (KMS) primarily do?
Manages routine daily transactions such as payroll
Collects and applies knowledge across the organization to improve decision-making
Provides senior management with strategic decision-making tools
Automates customer service responses
Which of the following systems is designed to help middle management with non-routine decision-making?
Executive Support Systems (ESS)
Management Information Systems (MIS)
Transaction Processing Systems (TPS)
Decision Support Systems (DSS)
What is the key purpose of Customer Relationship Management (CRM) systems?
To manage relationships with suppliers
To handle financial accounting
To manage relationships with customers and enhance customer satisfaction
To manage internal document collaboration
Which of the following best describes E-Business?
It only involves the buying and selling of goods over the internet
It uses digital technologies and the internet to drive major business processes
It refers solely to the use of social media for business purposes
It is a government initiative to promote digital services
Which system provides senior management with real-time data to assist in strategic decision-making?
Management Information Systems (MIS)
Transaction Processing Systems (TPS)
Executive Support Systems (ESS)
Decision Support Systems (DSS)
Salah satu isu terkait copyright di e-commerce adalah “cybersquatting”, apa itu cybersquatting?
Penjualan barang palsu di platform e-commerce
Mendaftar dan menggunakan domain yang menyerupai merk dagang lain untuk keuntungan
Mencuri informasi kartu kredit pelanggan
Menggunakan logo bisnis tanpa izin
Bagaimana perusahaan dapat melindungi diri dari tuntutan pelanggaran hak cipta di e-commerce?
Dengan membuat konten sendiri atau membeli lisensi konten
Dengan menyalin konten dari internet
Dengan menggunakan konten tanpa izin pemilik
Dengan menyewa layanan pihak ketiga untuk konten
Apa yang dimaksud dengan “reverse auction” dalam mekanisme e-commerce?
Proses di mana harga ditingkatkan oleh penjual
Penjual mengajukan harga serendah-rendahnya untuk produk tertentu
Lelang di mana penjual mengajukan harga tertinggi
Transaksi yang menggunakan mata uang asing
Apa yang dimaksud dengan pelanggaran copyright dalam konteks e-commerce?
Mengunggah produk tanpa deskripsi
Menjual barang tanpa pajak
Penggunaan konten digital tanpa izin
Penjualan barang ilegal
Apa istilah untuk penjualan konten digital yang ilegal di internet?
Phishing
Carding
Pembajakan
Cybersquatting
