WorksheetsWRS Exam Review: Skills 13-17 By Mr. B
Total questions: 34
Worksheet time: 34mins
Professional trade organizations, classes/seminars, trade shows, and trade publications are used by businesses to __________
obtain up-to-date information about the industry.
set up an operating budget.
determine quantities to buy.
appeal to the general public.
Simone is a corporate employee who is committed to continuous learning. What is the BEST way that Simone can show her commitment?
Offering fellow employees assistance on the job
Attending conferences to acquire new industry related knowledge
Researching how to do difficult tasks in her workplace
Spending time at work completing assignments for her college classes
The goals of professional networking are to develop:
and present a job "sales pitch" to an interviewer.
connections and advisors based on mutual needs/interests and trust.
a resume and send it out with a business card.
a resume and post it on social networking sites.
Which question could violate laws aimed at achieving equal employment opportunities?
What is your address?
What is your job history?
What is your religion?
What are your job skills?
When writing resumes, why do employers prefer professional references over personal ones?
Professional references are biased.
Professional references tend to be more intelligent.
Personal references can be biased.
It is illegal to provide personal references.
Jill's company will reimburse staff for taking professional development courses, which tells Jill that the company values
dual enrollment
career education
continuous learning
certified life experiences
Many industry groups have professional associations related to the work they perform. What opportunities do these organizations offer individuals to aid continuous learning?
Resume enhancement
Education and networking
Conferences and friendships
Travel and reunions
Which skill is used when improving professional skills to stay up-to-date in one's career field?
Time management
Continuous learning
Critical thinking
Workplace safety
Dorethea is a valued employee at the local veterinary clinic. She often asks her supervisor if he would pay for her to take a course that is related to her work at the clinic. Why does she have this expectation?
The employer is required by law to make such investments.
The employer has an interest in expanding her skill set.
She likes to explore options so she might move on to something else.
She enjoys learning but does not want to pay for it herself.
During her job applicant interview, Susie was asked if she would be willing to occasionally attend out-of-town and overnight training sessions. Typically the reason for this question is to discover:
whether she would work overtime hours
her commitment to professional growth
her desire and ambition to move up to management
whether she is willing to sacrifice her values
One of the leading reasons why it is important for employees to seek professional development throughout their careers is to be prepared for
boredom and burnout
life after retirement
changes in the workplace
changes in lifestyles
At 11:00 a.m., a customer asks for a prescription to be filled for pick up at noon. In this situation, filling the prescription by noon best fits in which one of the following four time-usage categories?
important and not urgent
important and urgent
not important and urgent
not important and not urgent
Samuel works at a farm equipment company. Which of the following will help him be more efficient and productive for the company?
The daily work plan
The tasks most enjoyed
The customer’s complaint log
The work, his peers do first
The MAIN reason that businesses try to increase recycling programs is because they want
to keep work areas clean
to increase savings by reducing waste
to make the company more acceptable
to provide extra jobs
Laura and Colleen have been working on a sales presentation for a week. Laura has a family emergency and cannot make the presentation. What should Colleen do?
Ask Laura's supervisor to cover her part
Reschedule the presentation with the client
Review Laura's part and make the presentation
Cancel the presentation with the client
Chad has found a quicker and safer way to complete a process. However, the new process doesn't follow his company's standard operating procedure. He should:
use his new process to stand out from his peers
drop his idea and use the company's process
encourage coworkers to use his idea
share his idea with management before using it
Which of the following is the MOST credible Internet source for research?
a web discussion forum
a peer-reviewed blog
a political advertisement video
a private social network page
How can you BEST reflect expert opinions in your research that support your opinions on a topic?
Accurately describe your opinions based on your influences.
Quote directly from the expert's words, citing the source.
Provide a list of documents that helped create your beliefs.
Use a quotation as the main thesis or idea of your argument.
Which is TRUE about beliefs versus facts?
Beliefs are used to make scientific decisions.
Beliefs are evidence-based
Beliefs have no place in making purchase decisions
Beliefs are personal truths but unproven
Social networking websites can reveal a great deal about an individual. What types of items should you avoid putting on your social networking site?
sensitive comments about your workplace
favorite movies
photos of your pets
photos of your family
Nicholas needs to create a strong password for his online banking account. Which of the following would be considered the strongest password?
12898Nicholas
pq98#3!4dn
Nich0laS
33ElmStreet
Software intended to damage or disable other computer systems is:
firewall
subscriber line
malware
WiFi
Which of the following is the BEST description of SPAM?
an application for smart phones
an unsolicited e-mail message or advertisement
an unsecured URL address
a secure protocol application for websites
The primary internal component of a desktop computer used for information storage is the __________
video card
hard drive
monitor
USB drive
An example of a desktop computer operating system is _______
Microsoft Office 2012
Windows 8
Dell Computers
Adobe Flash
In the table above, to re-order the "Animal" column, you should use the __________
numeric listing function
sort function
convert table to text function
formula function
Which of the following is NOT a type of web browser?
Google Chrome
Mozilla Firefox
Google Docs
Internet Explorer
What is the MOST important reason for cleaning the cache of your web browser after browsing on the Internet?
to minimize the chances of computer virus’
to optimize browsing speed
to maintain privacy at all times
to tag important websites
Which is the greatest advantage of web-based applications?
offline connectivity
standard formatting
accessibility
secure content
The best way to send an email to multiple people without them knowing all the recipients is to type all their email addresses in the:
"TO" line
"CC" line
BCC line
body of the email
A commercial photographer has several digital images that are very large files that need to be sent to a client for review. Which process would be the most efficient method to send these images?
Send each file by email, one at a time.
Transfer the files to a USB flash drive and mail it.
Post the photos on a private website and send a link
Print and mail the images to the client
Trevor finds that when he is away from his office at appointments, he frequently cannot access his work files on his laptop. Which should be the FIRST resource he tries to solve his problem?
Supervisor or manager
Online research
Techie friend
Project manager
The ability to use technology efficiently, with a range of skills covering levels from basic use to advanced, specialized use, is known as:
telecommunications
computer literacy
Internet ethics
IT certification
Technology is important in the workplace for all the following reasons EXCEPT:
improving communication
personal interests
operation efficiency
mobility
