WorksheetsQTKD-UNIT 2
Total questions: 27
Worksheet time: 9mins
_______ structure combines elements of the functional and divisional models.
Geographical
Product-based
Matrix
Functional
This structure establishes its divisions based on territories, regions, or districts.
Matrix
Functional
Product-based
Geographical
This structure divides a company based on the specialization of its workforce.
Functional
Multi-divisional
No formal
Matrix
_______ structures are for organizations with one single owner.
Tall
Multi-divisional
No formal
Matrix
_____ is handing the decision-making power from the higher level of an organization to lower ones.
Line of responsibility
Chain of command
Reporting channel
Span of control
_______ is the number of people a manager can effectively manage in a particular situation.
Line of responsibility
Chain of command
Reporting channel
Span of control
A _________ structure refers to an organization structure with few or no levels of management between management and staff.
Flat
Tall
No formal
Matrix
_______ is the specification of individual employees' duties and of whom they report to in the organization.
Line of responsibility
Chain of command
Reporting channel
Span of control
A/An _________ chart is a diagram showing relationships between different jobs and departments.
organization
matrix
business
hierarchy
A ________ is a committee of members elected by the shareholders to manage and oversee the company.
Board of chairmen
Board of shareholders
Board of management
Board of directors
A ___ structure includes complex hierarchies and many layers of management.
Functional
Matrix
Tall
Flat
________ are wealthy people who help young entrepreneurs by funding them to set up a company.
Individual investors
Competitive business
Institutional investors
Business private ownership
The _______ department is responsible for recruiting the right people with the required skills, qualifications, and experience.
Human Resources
Marketing
Finance
Research & Development
The ________ department is concerned with manufacturing the products.
Customer Service
Finance
Production
Research and Development
The ______ department develops ways on how to sell the product to their target users/customers.
Sales
Public Relations
Marketing
Human Resources
The _______ department is responsible for interacting with customers regarding inquiries, complaints, and orders.
Human Resources
Public Relations
Customer Service
Operations
The ______ department searches for new ways of modifying and developing their products.
Distribution
Marketing
Customer Service
Research and Development
The ______ department ensures that the company has adequate raw materials from approved suppliers.
Production
Purchasing
Distribution
Information Technology
Ann is working for an international company with the_________ structure. She reports to Paul, her immediate line manager, and has additional responsibility to Mary, a team manager for a major product project.
No formal
Matrix
Functional
Geographical division structure
The statement that is FALSE about an organizational structure is:
A functional structure is a combination of product and geographical divisions.
Matrix structures can be used in all organizations.
A multi-divisional structure allows a large company to adjust products for certain markets.
An organization chart highlights the various functional departments and the lines of responsibility.
An organization chart includes three things. They are ____.
Market, finance, and products
Departments, hierarchy, and lines of responsibility
Tall structure, flat structure, and no formal structure
Equity, investors, and shareholders
Matrix organization is most suitable for_____.
Sole traders
Businesses with a single owner
Companies with well-defined projects
All kinds of companies
Flat structures can be used for______.
Hierarchical companies
Companies with a few management layers
Companies with well-defined projects
All kinds of companies
I'm Tom Scott. I'm not actually a manager at Universal, but I do sit on the board. Therefore, I am a/an ______.
Executive Director
Non-Executive Director
Managing Director
Human Resources Director
I'm Dan Matthews. My team develops new products and tests them. Therefore, I am a/an ____.
Customer Services Manager
Human Resources Director
Director of Research
Accounts Manager
I'm Katharine, and my team deals with calls from the public and complaints. Therefore, I am a/an ____.
Customer Services Manager
Human Resources Director
Director of Research
Accounts Manager
I'm Alex Tam, and I'm responsible for company recruitment and staff development. Therefore, I am a/an ______.
Customer Services Manager
Human Resources Director
Director of Research
Accounts Manager
