Font size
WorksheetsEOPA Review (2)
Total questions: 82
Worksheet time: 44mins
Define marketing.
The process of promoting, selling, and distributing a product or service.
The act of creating a new product.
The financial management of a company.
The process of hiring new employees.
Which of the following is most related to the marketing concept?
Make a profit
Satisfy Customers
Gain market share
Increase sales
Fill in the following blanks to explain how marketing has helped consumers by: a. Lowering ________ of goods through competition b. ________ customers about goods and services c. Offering a ________ ________ of products and services
prices
quality
availability
demand
Obtaining the money needed to start and operate a business is a marketing function known as ____________________.
Finance
Advertising
Distribution
Product Development
When Apple decides to improve features of the IPOD by developing a newer, more up-to-date version, they have conducted the marketing function known as ___________.
Product Development
Market Research
Advertising
Sales Promotion
Six Flags Amusement Park wants to start offering more games in the game area that will attract more teenagers. While at the park, you are asked to complete a questionnaire about games you would like them to offer. This is an example of the ____________ marketing function.
Market Research
Product Development
Sales Promotion
Public Relations
You were just hired at PetSmart to be a cashier. Your job includes running the cash register and assisting customers with their needs. This job is an example of the __________ marketing function.
Customer Service
Product Development
Market Research
Advertising
The marketing function of _____________ is used when Mayfield Milk decides how many trucks to use to transport its products in a timely manner to reduce product spoilage.
Logistics
Advertising
Sales Promotion
Public Relations
Annie has decided to mark up the cost of the newest bathing suit line she just ordered for her boutique by 50%. This is an example of the __________ marketing function.
Pricing
Distribution
Promotion
Product Development
When Lois, a small business owner, decides to become a sponsor in his local community’s annual Cancer Walk in order to create publicity for his company, he is making decisions in relation to the ________ marketing function.
Promotion
Product
Price
Place
Which of the following is the process of planning, improving, and/or adding to a firm’s product line?
Distribution
Finance
Product/Service Management
Pricing
The channel of distribution for a product, or path that a product takes to get from producer to consumer, should be ______, ______ and ______ ______ in order for a company to move their products effectively.
Fast, cost effective and controlled for quality
Slow, expensive and uncontrolled
Fast, expensive and uncontrolled
Slow, cost effective and controlled for quality
Which intermediary obtains goods in order to sell them directly to consumers?
Retailer
Wholesaler
Agent
Which intermediary brings buyers and sellers together but does not take ownership of the actual product?
Retailer
Wholesaler
Agent
Which intermediary obtains goods to sell to industrial users?
Retailer
Wholesaler
Agent
Economics is the study of how a nation uses its resources. The resources, or factors of production, in an economy include
Money, Factories, Tools, Labor
Machines and Workers
Land, Labor, Capital and Entrepreneurship
Businesses and consumers
Supply is the quantity of goods and services that:
Consumers are willing and able to purchase
Producers are willing and able to manufacture
Demand is the quantity of goods and services that:
Consumers are willing and able to purchase
Producers are willing and able to manufacture
In an economy, individuals, businesses and the government have a variety of choices on which to spend their money. Once the choice is made, the alternative choices given up are considered:
Opportunity Costs
Trade Offs
Decisions
Possibilities
William decides to purchase a baseball bat for $50. The opportunity cost of the decision to purchase the bat is which of the following?
$50 cash
The time spent making the decision on which bat to purchase
Another item William could have purchased for $50
The time William spent saving for the bat
In an economic system, which of the following is the decision to purchase raw materials and make it into an item to sell?
In an economic system, the decision to hire more employees in order to make more products is answering which economic choice?
What to produce?
For whom to produce?
How to produce?
When to produce?
In an economic system, the decision to sell products to middle class teenagers whose hobbies include sports answers which economic choice?
What to produce?
For whom to produce?
How to produce?
When to produce?
Hu Jintao, the dictator of China, makes the decisions which affect the jobs and living conditions of people living in China. The economic system in China is closer to which economic system?
Command
Market
Traditionalist
Mixed
New Zealand promotes private ownership of businesses where competition among business owners drives prices. They are considered to be closer to which type of economic system?
Market
Traditional
Command
Mixed
Haiti’s economy is based mainly on agricultural products such as coffee. This is considered which type of economic system?
Market
Traditional
Command
Mixed
Which type of economic system occurs when both the government and individuals own factors of production?
Market
Traditional
Command
Mixed
Who makes the decisions for the 3 economic questions for each economic system below?
Command: Government
Market: Consumers
Traditional: Based upon customs, beliefs, religion and habits
Mixed: Both government and consumers
Honda recently opened a plant in a town in hopes of building their vehicles cheaper. When Honda began interviewing potential employees, they found there were few educated and trained employees in the area. The limited number of potential employees compared to Honda’s need for trained and educated employees is considered to be the economic problem of _________.
Scarcity
Inflation
Surplus
Recession
Which of the following economic utilities refers to the value added by changing the physical characteristics of a product to make it more desirable?
Form
Time
Information
Place
Possession
Which economic utility increased when Jerry’s 24-Hour Diner recently began accepting credit cards?
Information utility
Form Utility
Time Utility
Possession Utility
The owners of the trendy teen shop, Totally Outrageous Shoe Store, decided to rent store space next to a smoothie shop where teenagers frequently hang out. What did the owners’ decision add to their product?
Place utility
Form Utility
Time Utility
Possession Utility
The employees of a home decorating store are expert decorators who enjoy giving customers advice about updating spaces in the home. The employees’ advice given to customers increases the _______________ utility of their goods.
Information utility
Form utility
Place utility
Time utility
During the last three months of the year, a grocery store stocks its shelves with plenty of frozen turkeys in order to increases the turkey’s ______________ utility.
Time Utility
Place Utility
Form Utility
Possession Utility
Changing old wood into a tree house for little kids in an example of ____________ utility.
Form Utility
Time Utility
Place Utility
Possession Utility
The struggle for customers between two or more companies is considered _____.
Business
Market
Market Share
Competition
Which of the following is considered an indirect competitor of Outback Steakhouse?
Longhorn’s
Red Lobster
Steak & Ale
None of the Above
Which of the following is considered a direct competitor of Kroger Supermarkets?
Wal-Mart
Walgreen’s
Publix
Target
Competition usually leads to which of the following?
High Prices, Lower Quality Products
Lower Prices, Lower Quality Products
Higher Prices, Higher Quality Products
Lower Prices, Higher Quality Products
This type of competition focuses on the sale price of a product.
Nonprice competition
Monopoly
Price Competition
Market
This type of competition focuses on the quality or brand loyalty of a product.
Nonprice Competition
Monopoly
Price Competition
Market
What is a free enterprise economy?
An economy whose economic decisions are made by the government
An economy in which both consumers and private businesses make the majority of the economic decisions
An economy that is free of enterprises
Which of the following is NOT one of the 4 elements of the free enterprise system?
Private property rights
Profit motive
Central planning
Competition
In a free enterprise system, which of the following freedoms allows individuals to own assets and resources?
Freedom to own private property
Freedom to buy
Freedom to sell
Write the profit calculation below:
Total Revenues - Total Expenses = Profit
Total Expenses - Total Revenues = Profit
Total Revenues + Total Expenses = Profit
Total Revenues = Total Expenses + Profit
Why is profit important in a free enterprise economy?
It is the money used to invest in the business, purchase materials, pay employees, and provide incentive for the owner
It is a measure of the total sales of a company
It is the amount of taxes a business pays to the government
It is the number of employees a business can hire
Based on the following scenarios, would profit for a company increase or decrease if everything else remained the same? Scenario: Labor Costs Increased, Costs of Raw Materials Decreased, Units Sold Increased, Utilities Decreased.
Profit would increase
Profit would decrease
Profit would remain the same
People in this category are looking for the highest prices because their motive is to make the most profit.
a. Seller’s Market
b. Buyer’s Market
c. Government
d. Market
People in this category are looking for the lowest prices because they want the best value for their money.
a. Seller’s Market
b. Buyer’s Market
c. Government
d. Market
As prices for a product increase,
a. Supply Increase & Demand Decreases
b. Supply Increases & Demand Increases
c. Supply Decreases & Demand Increases
d. Supply Decreases & Demand Decreases
As prices for a product decrease:
a. Supply Increase & Demand Decreases
b. Supply Increases & Demand Increases
c. Supply Decreases & Demand Increases
d. Supply Decreases & Demand Decreases
The price at which both buyers and sellers agree is known as _______.
Market Clearing price or equilibrium
Retail price
Wholesale price
Discounted price
Which of the following is a factor that can affect supply and demand?
Consumer preferences
Weather conditions
Government regulations
All of the above
When a company has a chance of losing money, this is an example of which of the following:
Competition
Risk
Monopoly
Productivity
Training employees on safety procedures is an example of which of the following ways to manage risk?
Avoid
Shift
Retain
Reduce
Buying insurance for a business in case of theft or fire is which of the following ways to manage risk?
Avoid
Shift
Retain
Reduce
Putting out “Wet Floor” signs is one way to handle risk and is known as which of the following?
Avoid
Shift
Retain
Reduce
Why is price important to the success or failure of business?
It determines the profit margin and competitiveness.
It has no impact on customer perception.
It is irrelevant to market demand.
It only affects large businesses.
When a company sets a price for a product, which of the following are considered?
Consumer perception and supply & demand
Cost of raw materials, supply & demand, competitor’s price, consumer perception
Supply & Demand and Competitor’s Price
Cost of raw materials and consumer perception
What is the measure of the output of a worker, machine, or an entire national economy in relation to the creation of goods and services to produce wealth?
Economy
Efficiency
GDP
Productivity
As a small business owner, your productivity goal would be for productivity to:
Increase
Decrease
Stay the Same
Why does a company measure productivity?
Understand the capacity of a company at a given time
To see who is a good worker
Reduce costs
Increase sales
What type of promotion is used by Nike to convince potential customers to buy their shoes & sports wear from them as opposed to its competitors?
Institutional Promotion
Product Promotion
What type of promotion is used by Publix when they update and maintain a website with their weekly sales, recipes and ideas in order to maintain a positive image with customers?
Institutional Promotion
Product Promotion
Which type of promotion is used by companies to stimulate sales by offering coupons, giveaways and rebates?
Advertising
Publicity
Visual Merchandising
Personal Selling
Sales Promotion
Which type of promotion would a company choose in order to raise the image of the company and/or its products?
Advertising
Publicity
Visual Merchandising
Personal Selling
Sales Promotion
Which type of promotion would a company choose in order to reach a mass audience to inform customers about a new product?
Advertising
Publicity
Visual Merchandising
What type of promotion would a company use in order to provide one-on-one contact with the customer to inform them about potential products?
Advertising
Publicity
Visual Merchandising
Personal Selling
Sales Promotion
What type of promotion would a company use to stimulate interest in a company or its product by physically displaying products that draws potential customers?
Advertising
Publicity
Which type of display is used to promote the sale of one product by displaying that product by itself?
One-Item Display
Line-of-Goods Display
Related Merchandise Display
Assortment Display
Which type of display would be used to promote the sale of a variety of items such as the Buy-one-Get-One free table of products at Publix Supermarkets each week?
One-Item Display
Line-of-Goods Display
Related Merchandise Display
Assortment Display
What type of display is used when a store shows bathing suits, flip flops, and sunglasses together?
One-Item Display
Line-of-Goods Display
Related Merchandise Display
Assortment Display
What type of display is used when Wal-Mart displays all of its digital clocks that are made by a variety of manufacturers?
One-Item Display
Line-of-Goods Display
Related Merchandise Display
Assortment Display
What makes distribution an important function in marketing?
It helps inform customers
It helps customers make a decision about a purchase
It gets the product to the consumer at the right time and place
It helps the company make good marketing decisions
Theft, human error, technological errors, and damages are all a cause of ______.
Shrinkage
Inflation
Expansion
Growth
The most common form of business ownership in the United States is _________.
Sole Proprietorship
Partnership
Corporation
Limited Liability Company (LLC)
Which of the following is an example of a franchise business in our society?
Nail Salon
Coca-Cola
Wal-Mart
Chick-fil-a
What type of segmentation occurs when Bath & Body Works sells a new lotion that will leave skin feeling smooth and younger looking?
Demographics
Psychographics
Geographics
Product Benefits
What is the term used to describe the coordination of all marketing strategies in a company known as product, price, place and promotion?
Market Segmentation
Marketing
Marketing Mix
Economics
Processes or actions a business owner will implement in order to prevent or reduce risk is called ___________.
Risk Management
Financial Planning
Market Analysis
Product Development
What is the process of transmitting information between people?
(a)
Marketing information management connects _______, _______, and the _____ to a firm through information.
customers, suppliers, market
employees, competitors, market
customers, competitors, market
employees, suppliers, market
