wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

EOPA Review (2)

Total questions: 82

Worksheet time: 44mins

Name
Class
Date
1.

Define marketing.

a)

The process of promoting, selling, and distributing a product or service.

b)

The act of creating a new product.

c)

The financial management of a company.

d)

The process of hiring new employees.

2.

Which of the following is most related to the marketing concept?

a)

Make a profit

b)

Satisfy Customers

c)

Gain market share

d)

Increase sales

3.

Fill in the following blanks to explain how marketing has helped consumers by: a. Lowering ________ of goods through competition b. ________ customers about goods and services c. Offering a ________ ________ of products and services

a)

prices

b)

quality

c)

availability

d)

demand

4.

Obtaining the money needed to start and operate a business is a marketing function known as ____________________.

a)

Finance

b)

Advertising

c)

Distribution

d)

Product Development

5.

When Apple decides to improve features of the IPOD by developing a newer, more up-to-date version, they have conducted the marketing function known as ___________.

a)

Product Development

b)

Market Research

c)

Advertising

d)

Sales Promotion

6.

Six Flags Amusement Park wants to start offering more games in the game area that will attract more teenagers. While at the park, you are asked to complete a questionnaire about games you would like them to offer. This is an example of the ____________ marketing function.

a)

Market Research

b)

Product Development

c)

Sales Promotion

d)

Public Relations

7.

You were just hired at PetSmart to be a cashier. Your job includes running the cash register and assisting customers with their needs. This job is an example of the __________ marketing function.

a)

Customer Service

b)

Product Development

c)

Market Research

d)

Advertising

8.

The marketing function of _____________ is used when Mayfield Milk decides how many trucks to use to transport its products in a timely manner to reduce product spoilage.

a)

Logistics

b)

Advertising

c)

Sales Promotion

d)

Public Relations

9.

Annie has decided to mark up the cost of the newest bathing suit line she just ordered for her boutique by 50%. This is an example of the __________ marketing function.

a)

Pricing

b)

Distribution

c)

Promotion

d)

Product Development

10.

When Lois, a small business owner, decides to become a sponsor in his local community’s annual Cancer Walk in order to create publicity for his company, he is making decisions in relation to the ________ marketing function.

a)

Promotion

b)

Product

c)

Price

d)

Place

11.

Which of the following is the process of planning, improving, and/or adding to a firm’s product line?

a)

Distribution

b)

Finance

c)

Product/Service Management

d)

Pricing

12.

The channel of distribution for a product, or path that a product takes to get from producer to consumer, should be ______, ______ and ______ ______ in order for a company to move their products effectively.

a)

Fast, cost effective and controlled for quality

b)

Slow, expensive and uncontrolled

c)

Fast, expensive and uncontrolled

d)

Slow, cost effective and controlled for quality

13.

Which intermediary obtains goods in order to sell them directly to consumers?

a)

Retailer

b)

Wholesaler

c)

Agent

14.

Which intermediary brings buyers and sellers together but does not take ownership of the actual product?

a)

Retailer

b)

Wholesaler

c)

Agent

15.

Which intermediary obtains goods to sell to industrial users?

a)

Retailer

b)

Wholesaler

c)

Agent

16.

Economics is the study of how a nation uses its resources. The resources, or factors of production, in an economy include

a)

Money, Factories, Tools, Labor

b)

Machines and Workers

c)

Land, Labor, Capital and Entrepreneurship

d)

Businesses and consumers

17.

Supply is the quantity of goods and services that:

a)

Consumers are willing and able to purchase

b)

Producers are willing and able to manufacture

18.

Demand is the quantity of goods and services that:

a)

Consumers are willing and able to purchase

b)

Producers are willing and able to manufacture

19.

In an economy, individuals, businesses and the government have a variety of choices on which to spend their money. Once the choice is made, the alternative choices given up are considered:

a)

Opportunity Costs

b)

Trade Offs

c)

Decisions

d)

Possibilities

20.

William decides to purchase a baseball bat for $50. The opportunity cost of the decision to purchase the bat is which of the following?

a)

$50 cash

b)

The time spent making the decision on which bat to purchase

c)

Another item William could have purchased for $50

d)

The time William spent saving for the bat

21.

In an economic system, which of the following is the decision to purchase raw materials and make it into an item to sell?

4 lines
22.

In an economic system, the decision to hire more employees in order to make more products is answering which economic choice?

a)

What to produce?

b)

For whom to produce?

c)

How to produce?

d)

When to produce?

23.

In an economic system, the decision to sell products to middle class teenagers whose hobbies include sports answers which economic choice?

a)

What to produce?

b)

For whom to produce?

c)

How to produce?

d)

When to produce?

24.

Hu Jintao, the dictator of China, makes the decisions which affect the jobs and living conditions of people living in China. The economic system in China is closer to which economic system?

a)

Command

b)

Market

c)

Traditionalist

d)

Mixed

25.

New Zealand promotes private ownership of businesses where competition among business owners drives prices. They are considered to be closer to which type of economic system?

a)

Market

b)

Traditional

c)

Command

d)

Mixed

26.

Haiti’s economy is based mainly on agricultural products such as coffee. This is considered which type of economic system?

a)

Market

b)

Traditional

c)

Command

d)

Mixed

27.

Which type of economic system occurs when both the government and individuals own factors of production?

a)

Market

b)

Traditional

c)

Command

d)

Mixed

28.

Who makes the decisions for the 3 economic questions for each economic system below?

a)

Command: Government

b)

Market: Consumers

c)

Traditional: Based upon customs, beliefs, religion and habits

d)

Mixed: Both government and consumers

29.

Honda recently opened a plant in a town in hopes of building their vehicles cheaper. When Honda began interviewing potential employees, they found there were few educated and trained employees in the area. The limited number of potential employees compared to Honda’s need for trained and educated employees is considered to be the economic problem of _________.

a)

Scarcity

b)

Inflation

c)

Surplus

d)

Recession

30.

Which of the following economic utilities refers to the value added by changing the physical characteristics of a product to make it more desirable?

a)

Form

b)

Time

c)

Information

d)

Place

e)

Possession

31.

Which economic utility increased when Jerry’s 24-Hour Diner recently began accepting credit cards?

a)

Information utility

b)

Form Utility

c)

Time Utility

d)

Possession Utility

32.

The owners of the trendy teen shop, Totally Outrageous Shoe Store, decided to rent store space next to a smoothie shop where teenagers frequently hang out. What did the owners’ decision add to their product?

a)

Place utility

b)

Form Utility

c)

Time Utility

d)

Possession Utility

33.

The employees of a home decorating store are expert decorators who enjoy giving customers advice about updating spaces in the home. The employees’ advice given to customers increases the _______________ utility of their goods.

a)

Information utility

b)

Form utility

c)

Place utility

d)

Time utility

34.

During the last three months of the year, a grocery store stocks its shelves with plenty of frozen turkeys in order to increases the turkey’s ______________ utility.

a)

Time Utility

b)

Place Utility

c)

Form Utility

d)

Possession Utility

35.

Changing old wood into a tree house for little kids in an example of ____________ utility.

a)

Form Utility

b)

Time Utility

c)

Place Utility

d)

Possession Utility

36.

The struggle for customers between two or more companies is considered _____.

a)

Business

b)

Market

c)

Market Share

d)

Competition

37.

Which of the following is considered an indirect competitor of Outback Steakhouse?

a)

Longhorn’s

b)

Red Lobster

c)

Steak & Ale

d)

None of the Above

38.

Which of the following is considered a direct competitor of Kroger Supermarkets?

a)

Wal-Mart

b)

Walgreen’s

c)

Publix

d)

Target

39.

Competition usually leads to which of the following?

a)

High Prices, Lower Quality Products

b)

Lower Prices, Lower Quality Products

c)

Higher Prices, Higher Quality Products

d)

Lower Prices, Higher Quality Products

40.

This type of competition focuses on the sale price of a product.

a)

Nonprice competition

b)

Monopoly

c)

Price Competition

d)

Market

41.

This type of competition focuses on the quality or brand loyalty of a product.

a)

Nonprice Competition

b)

Monopoly

c)

Price Competition

d)

Market

42.

What is a free enterprise economy?

a)

An economy whose economic decisions are made by the government

b)

An economy in which both consumers and private businesses make the majority of the economic decisions

c)

An economy that is free of enterprises

43.

Which of the following is NOT one of the 4 elements of the free enterprise system?

a)

Private property rights

b)

Profit motive

c)

Central planning

d)

Competition

44.

In a free enterprise system, which of the following freedoms allows individuals to own assets and resources?

a)

Freedom to own private property

b)

Freedom to buy

c)

Freedom to sell

45.

Write the profit calculation below:

a)

Total Revenues - Total Expenses = Profit

b)

Total Expenses - Total Revenues = Profit

c)

Total Revenues + Total Expenses = Profit

d)

Total Revenues = Total Expenses + Profit

46.

Why is profit important in a free enterprise economy?

a)

It is the money used to invest in the business, purchase materials, pay employees, and provide incentive for the owner

b)

It is a measure of the total sales of a company

c)

It is the amount of taxes a business pays to the government

d)

It is the number of employees a business can hire

47.

Based on the following scenarios, would profit for a company increase or decrease if everything else remained the same? Scenario: Labor Costs Increased, Costs of Raw Materials Decreased, Units Sold Increased, Utilities Decreased.

a)

Profit would increase

b)

Profit would decrease

c)

Profit would remain the same

48.

People in this category are looking for the highest prices because their motive is to make the most profit.

a)

a. Seller’s Market

b)

b. Buyer’s Market

c)

c. Government

d)

d. Market

49.

People in this category are looking for the lowest prices because they want the best value for their money.

a)

a. Seller’s Market

b)

b. Buyer’s Market

c)

c. Government

d)

d. Market

50.

As prices for a product increase,

a)

a. Supply Increase & Demand Decreases

b)

b. Supply Increases & Demand Increases

c)

c. Supply Decreases & Demand Increases

d)

d. Supply Decreases & Demand Decreases

51.

As prices for a product decrease:

a)

a. Supply Increase & Demand Decreases

b)

b. Supply Increases & Demand Increases

c)

c. Supply Decreases & Demand Increases

d)

d. Supply Decreases & Demand Decreases

52.

The price at which both buyers and sellers agree is known as _______.

a)

Market Clearing price or equilibrium

b)

Retail price

c)

Wholesale price

d)

Discounted price

53.

Which of the following is a factor that can affect supply and demand?

a)

Consumer preferences

b)

Weather conditions

c)

Government regulations

d)

All of the above

54.

When a company has a chance of losing money, this is an example of which of the following:

a)

Competition

b)

Risk

c)

Monopoly

d)

Productivity

55.

Training employees on safety procedures is an example of which of the following ways to manage risk?

a)

Avoid

b)

Shift

c)

Retain

d)

Reduce

56.

Buying insurance for a business in case of theft or fire is which of the following ways to manage risk?

a)

Avoid

b)

Shift

c)

Retain

d)

Reduce

57.

Putting out “Wet Floor” signs is one way to handle risk and is known as which of the following?

a)

Avoid

b)

Shift

c)

Retain

d)

Reduce

58.

Why is price important to the success or failure of business?

a)

It determines the profit margin and competitiveness.

b)

It has no impact on customer perception.

c)

It is irrelevant to market demand.

d)

It only affects large businesses.

59.

When a company sets a price for a product, which of the following are considered?

a)

Consumer perception and supply & demand

b)

Cost of raw materials, supply & demand, competitor’s price, consumer perception

c)

Supply & Demand and Competitor’s Price

d)

Cost of raw materials and consumer perception

60.

What is the measure of the output of a worker, machine, or an entire national economy in relation to the creation of goods and services to produce wealth?

a)

Economy

b)

Efficiency

c)

GDP

d)

Productivity

61.

As a small business owner, your productivity goal would be for productivity to:

a)

Increase

b)

Decrease

c)

Stay the Same

62.

Why does a company measure productivity?

a)

Understand the capacity of a company at a given time

b)

To see who is a good worker

c)

Reduce costs

d)

Increase sales

63.

What type of promotion is used by Nike to convince potential customers to buy their shoes & sports wear from them as opposed to its competitors?

a)

Institutional Promotion

b)

Product Promotion

64.

What type of promotion is used by Publix when they update and maintain a website with their weekly sales, recipes and ideas in order to maintain a positive image with customers?

a)

Institutional Promotion

b)

Product Promotion

65.

Which type of promotion is used by companies to stimulate sales by offering coupons, giveaways and rebates?

a)

Advertising

b)

Publicity

c)

Visual Merchandising

d)

Personal Selling

e)

Sales Promotion

66.

Which type of promotion would a company choose in order to raise the image of the company and/or its products?

a)

Advertising

b)

Publicity

c)

Visual Merchandising

d)

Personal Selling

e)

Sales Promotion

67.

Which type of promotion would a company choose in order to reach a mass audience to inform customers about a new product?

a)

Advertising

b)

Publicity

c)

Visual Merchandising

68.

What type of promotion would a company use in order to provide one-on-one contact with the customer to inform them about potential products?

a)

Advertising

b)

Publicity

c)

Visual Merchandising

d)

Personal Selling

e)

Sales Promotion

69.

What type of promotion would a company use to stimulate interest in a company or its product by physically displaying products that draws potential customers?

a)

Advertising

b)

Publicity

70.

Which type of display is used to promote the sale of one product by displaying that product by itself?

a)

One-Item Display

b)

Line-of-Goods Display

c)

Related Merchandise Display

d)

Assortment Display

71.

Which type of display would be used to promote the sale of a variety of items such as the Buy-one-Get-One free table of products at Publix Supermarkets each week?

a)

One-Item Display

b)

Line-of-Goods Display

c)

Related Merchandise Display

d)

Assortment Display

72.

What type of display is used when a store shows bathing suits, flip flops, and sunglasses together?

a)

One-Item Display

b)

Line-of-Goods Display

c)

Related Merchandise Display

d)

Assortment Display

73.

What type of display is used when Wal-Mart displays all of its digital clocks that are made by a variety of manufacturers?

a)

One-Item Display

b)

Line-of-Goods Display

c)

Related Merchandise Display

d)

Assortment Display

74.

What makes distribution an important function in marketing?

a)

It helps inform customers

b)

It helps customers make a decision about a purchase

c)

It gets the product to the consumer at the right time and place

d)

It helps the company make good marketing decisions

75.

Theft, human error, technological errors, and damages are all a cause of ______.

a)

Shrinkage

b)

Inflation

c)

Expansion

d)

Growth

76.

The most common form of business ownership in the United States is _________.

a)

Sole Proprietorship

b)

Partnership

c)

Corporation

d)

Limited Liability Company (LLC)

77.

Which of the following is an example of a franchise business in our society?

a)

Nail Salon

b)

Coca-Cola

c)

Wal-Mart

d)

Chick-fil-a

78.

What type of segmentation occurs when Bath & Body Works sells a new lotion that will leave skin feeling smooth and younger looking?

a)

Demographics

b)

Psychographics

c)

Geographics

d)

Product Benefits

79.

What is the term used to describe the coordination of all marketing strategies in a company known as product, price, place and promotion?

a)

Market Segmentation

b)

Marketing

c)

Marketing Mix

d)

Economics

80.

Processes or actions a business owner will implement in order to prevent or reduce risk is called ___________.

a)

Risk Management

b)

Financial Planning

c)

Market Analysis

d)

Product Development

81.

What is the process of transmitting information between people?

(a)  

82.

Marketing information management connects _______, _______, and the _____ to a firm through information.

a)

customers, suppliers, market

b)

employees, competitors, market

c)

customers, competitors, market

d)

employees, suppliers, market