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N4 Business in Action Quiz

Total questions: 43

Worksheet time: 25mins

Name
Class
Date
1.

What is a sole trader?

a)

A business owned by two or more people

b)

A business owned by one person

c)

A business owned by shareholders

d)

A business owned by the government

2.

Which of the following is a method of market research?

a)

Financial auditing

b)

Product development

c)

Surveys

d)

Stakeholder meetings

3.

What is the main purpose of financial planning in a business?

a)

To increase the number of employees

b)

To manage the business's money effectively

c)

To create new products

d)

To expand the business internationally

4.

Who are considered stakeholders in a business?

a)

Only the owners

b)

Only the customers

c)

Anyone affected by the business

d)

Only the employees

5.

Which type of business is owned by shareholders?

a)

Partnership

b)

Sole trader

c)

Limited Company

d)

Charity

6.

What is a focus group?

a)

A group of employees discussing their roles

b)

A group of customers providing feedback on a product

c)

A group of managers planning a strategy

d)

A group of stakeholders investing in the business

7.

What is the role of a stakeholder in a business?

a)

To manage the daily operations

b)

To provide financial support

c)

To influence or be affected by the business

d)

To create marketing strategies

8.

Which of the following is a characteristic of a partnership?

a)

Limited liability

b)

Owned by one person

c)

Shared profits and losses

d)

No legal formalities

9.

What is the main goal of market research?

a)

To increase production

b)

To understand customer needs and wants

c)

To reduce costs

d)

To hire more employees

10.

What is a stakeholder's interest in a business?

a)

To ensure the business fails

b)

To see the business succeed

c)

To take over the business

d)

To ignore the business's activities

11.

Which type of business is typically run by a group of people for their mutual benefit?

a)

Social Enterprise

b)

Sole trader

c)

Partnership

d)

Franchise

12.

Organise these options into the right categories

Categorize the following

Cars

Mobile Phones

PS5

Sweets & Food

Magazines

Shoes

Furniture

Books

Hairdressing

Education

Insurance

Banking

Cinema

Internet

Public Transport

Goods
Services
13.

Match the following Factors of Production

a)

1.

Land - the natural resources

b)

2.

Labour - the workforce of a business

c)

3.

Capital - tools, machinery & equipment

d)

4.

Enterprise - the business ideas

14.

In a Partnership, ownership and control of the business is shared between how many partners?

a)

2 to 2,000

b)

2 to 20

c)

2 to 200

15.

How many Sectors of Industry are there?

a)

3

b)

7

c)

4

d)

5

16.

The Sectors of Industry are…..

a)

Secondary

b)

Third

c)

Primary

d)

Tertiary

17.

What does CSR stand for?

a)

Company social research

b)

Companies are socially responsible

c)

Civil service rebate

d)

Corporate Social Responsibility

18.

Which of the following is not a need?

a)

Water

b)

Designer Clothing

c)

Food

d)

Shelter

19.

Which of the following is an example of a want?

a)

Shelter

b)

Food

c)

Chocolate

d)

Water

20.

Which of the following is not an example of a service?

a)

Holiday

b)

Haircut

c)

Pot noodle

d)

Banking

21.

True or False - Intangible means something that cannot be seen or physically touched?

a)

True

b)

False

22.

True or False - Tangible means something that can be seen and physically touched?

a)

True

b)

False

23.

Which external factor is unemployment concerned with ?

a)

Political

b)

Economic

c)

Social

d)

Technological

e)

Environmental

24.
The local government denies planning permission for a local business to expand.  This is an example of:
a)
Environmental Factor
b)
Economic Factor
c)
Political Factor
d)
Social Factor
25.
Interest Rates have been recently increased.  What kind of factor is this?
a)
Political
b)
Technological
c)
Competitive
d)
Economic
26.
Businesses must take more care over recycling and sustainability.  What kind of factor is this?
a)
Economic
b)
Environmental
c)
Social
d)
Technological
27.
A local newsagent has discovered a new shop has opened round the corner from them selling similar items and open for longer hours.  What is this an example of?
a)
Social Factors
b)
Economic Factors
c)
Environmental Factors
d)
Competitive Factors
28.

Which of the following are benefits of good customer service? (pick 2)

a)

Keeping loyal customers

b)

Poor competitive edge

c)

Higher staff turnover

d)

Attracting new customers

29.

How can a business ensure they provide good customer care? (pick 2)

a)

Charge customers for calling them

b)

Respond to emails promptly

c)

Provide regular customer care training for employees

d)

Ensure they do not refund their item

30.

Select which business organisation would not be found in the private sector

a)

Sole trader

b)

Private limited company (Ltd)

c)

Public limited company (plc)

d)

Charities

31.

What is not an example of source for help and advice?

a)

Bank

b)

Chambers of Commerce

c)

Word Wide Web

d)

Television

32.

What is the advantage of a bank overdraft?

a)

This can work out expensive if used for a long time as interest is charged daily

b)

The facility may be withdrawn immediately if the limit is exceeded

c)

A customer can overdraw from their bank account, ie, spend more than they have in their bank account up to an agreed limit

d)

It can be only used as a short term loan

33.

What is the disadvantage of a short-term bank loan?

a)

It is a fixed amount to be paid back over a fixed period of time in fixed monthly instalments

b)

The loan can be used to buy an essential piece of equipment or to obtain extra cash to pay bills

c)

It can be difficult to obtain a loan and high interest rates need to be paid

d)

As it is a short-term loan there will be less interest payments.

34.

What is not a source of finance?

a)

Mortgage

b)

Leasing

c)

Long-term bank loan

d)

Asking money from competitors

35.

What is not a skill of an entrepreneur?

a)

Have good communication skills

b)

Take risks

c)

Be funny

d)

Have good leadership skills

36.

Identify an internal factor of an organisation.

a)

Political

b)

Environmental

c)

Technology

d)

Competition

37.

Identify an internal stakeholder.

a)

Customer

b)

Banks and lenders

c)

Supplier

d)

Employee

38.

Changing Laws and Legislation: Increasing national minimum wage

a)

Positive impact

b)

Negative impact

39.

Changing VAT rates: The government increase VAT to 25%

a)

Positive impact

b)

Negative impact

40.

Businesses have some control over Internal Factors

a)

True

b)

False

41.

Survival is often the aim of many businesses. What does this mean?

a)

To cut down expenses.

b)

To become larger and increase the number of shops.

c)

To protect the environment and not pollute it.

d)

To make sure the business continues and doesn’t fail.

42.

Sugar tax is an example of which PESTEC factor?

a)

Economical

b)

Competitor

c)

Political

d)

Social

43.

An increase in Minimum wage may impact a business because…

a)

It will increase profits

b)

It will increase total costs of the business

c)

It will increase consumer products

d)

It will increase customers