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HECATMA Final Quiz

Total questions: 45

Worksheet time: 6mins

Name
Class
Date
1.

The catering plan serves as a _____________ or the outline of the event.

a)

Perspective

b)

Timeline

c)

Blueprint

d)

Floor plan

2.

The single most important factor contained in the overall catering plan.

a)

Mission statement  

b)

Menu

c)

Objectives

d)

Price  

3.

Offers a choice between only 2 vegetables, 2 salads, 2 starches, and a limited variety of simple entrees.

a)

Master menu   

b)

Standardized Menu

c)

Specialty menu

d)

Cyclic menu

4.

Composed of variety of menu selections, similar to an “A La Carte Menu”, which permit client to create their own menu based on their budget.

a)

Master menu   

b)

Standardized Menu

c)

Specialty menu

d)

Cyclic menu

5.

Those activities which are not generally witnessed by the customer.

a)

Front of the House

b)

Back of the House

c)

Operational tasks

d)

Bundle tasks

6.

Direct functions of the type of catering event being implemented.

a)

Front of the House

b)

Back of the House

c)

Operational tasks

d)

Bundle tasks

7.

It refers to a plan or formula used to describe the preparation of a certain food.

a)

Recipe

b)

Flow of food     

c)

Food costing  

d)

Menu

8.

Menu item unique to a specific caterer

(a)  

9.

  Foods that are made from scratch and are finished off in the caterer’s kitchen.

a)

Scratch Foods

b)

Speed Scratch Cooking

c)

Fast Foods

d)

Convenience Foods

10.

Defines the function of a menu, forecasting, pricing, strategies, and item popularity and mix.

a)

Menu Development

b)

Menu pricing   

c)

Recipe development

d)

Recipe testing

11.

The quality of ingredients used in the recipe will affect its outcome. Cheapest is not always the best.

a)

True

b)

False

12.

Trust and reputation imply a level of quality the customer knows the caterer can deliver.

a)

True

b)

False

13.

The catering plan provides strategies to execute the elements of the plan

a)

True

b)

False

14.

Standardized recipe is a more specific plan that results in a standard operating procedure.

a)

True

b)

False

15.

“What if” scenarios should be added to the plan

a)

True

b)

False

16.

Caterer should never perform a function without a well-written, signed contract in place.

a)

True

b)

False

17.

The closer the caterer gets to the event, the easier the event becomes.

a)

True

b)

False

18.

Caterer can be all things to all people.

a)

True

b)

False

19.

Dissatisfied customers are always willing to recommend a caterer they are excited about.

a)

True

b)

False

20.

In doing a catering at the client’s home, the caterer is responsible for the guests’ complete comfort and happiness.

a)

True

b)

False

21.

Prime Costs = Production Overhead Costs and Food Costs

a)

True

b)

False

22.

Motivation and creativity become important factors in food preparation

a)

True

b)

False

23.

Having a Master Menu can eliminate customers requesting a rare ethnic dish the caterer is not trained to produce.

a)

True

b)

False

24.

It is a model used where a caterer will break the master plan into smaller, more manageable segments

(a)  

25.

It refers to a party, a seminar or any event that takes place in a function area of a hotel or a food establishment

(a)  

26.

It refers to a system that identifies, monitors, and prevents or eliminates specific food borne hazards that can adversely affect the safety of the food

(a)  

27.

It pertains to services for an event but in a venue chosen by client which could be his own house or office or elsewhere.

(a)  

28.

Interfere with the tangible elements of production or implementation of the event.

a)

Human resource barriers    

b)

Financial barriers

c)

Operational barriers

d)

Natural barriers

29.

Lack of communication among members of the catering team, is an example of:

a)

Human resource barriers    

b)

Financial barriers

c)

Operational barriers

d)

Natural barriers

30.

Responsible for all service staffing needs, table set-ups, food and beverage service, and scheduling employees.

a)

Service Manager

b)

Purchasing agent   

c)

Chef

d)

Catering manager

31.

Responsible for menu, recipe development, beverage and service, recipe costing, menu pricing, determining production needs, and scheduling of employees.

a)

Service Manager

b)

Purchasing agent   

c)

Chef

d)

Catering manager

32.

Responsible for the over-all operations of the catering event.

a)

Service Manager

b)

Purchasing agent   

c)

Chef

d)

Catering manager

33.

Responsible for researching the availability of each menu item and its cost.

a)

Service Manager

b)

Purchasing agent   

c)

Chef

d)

Catering manager

34.

Transports all of the food, serving products, and personnel to a location other than the building or facility where the food is prepared.

a)

On-premise catering   

b)

Off-premise catering     

c)

Social catering

d)

Corporate catering

35.

Indicates that the function is held exclusively within the caterer’s own facility.

a)

On-premise catering   

b)

Off-premise catering     

c)

Social catering

d)

Corporate catering

36.

Plate service (“on the plate, no wait”).

a)

French service  

b)

English service

c)

American service

d)

Russian service

37.

Platter service (“from platter to guest plate”).

a)

French service  

b)

English service

c)

American service

d)

Russian service

38.

Standardized recipe communicates information, EXCEPT:

a)

Recipe name    

b)

Supplier of the ingredients

c)

Yield 

d)

Equipment needed

39.

Purpose of catering plan, EXCEPT:

a)

Serves as a blueprint or map

b)

Ensures the caterer’s future   

c)

Helps to maximize unexpected surprises

d)

Eliminates uncertainties by creating a supportive organizational environment. 

40.

Required elements that must be identified before any plan can be created, EXCEPT:

a)

Budget      

b)

Labor requirements                                                     

c)

Menu

d)

Number of Suppliers

41.

It is a term used to describe the task of implementing and executing the daily elements of a catering plan.

(a)  

42.

Advantages of Standardized Menu, EXCEPT:

a)

Required advanced skill level of staff 

b)

Pre-determined costs            

c)

Simple layout of kitchen 

d)

Simplification of inventory

43.

Specifically created to guide the caterer in a much shorter time frame. Much shorter life span requires precise detail, and execution.



(a)  

44.

Established to guide the entire catering operation over the long term, 3-5 years into the future. Attempts to position the organization on a path of success.

a)

Tactical plan   

b)

Business plan

c)

Strategic plan    

d)

Marketing plan

45.

It is the process of formally structuring the organization so each assigned task can efficiently and effectively attain the stated objective.

(a)